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Hotel Description

Our customers tell us they enjoy Citrus Hotel Cheltenham by Compass Hospitality's walkable location. During your stay, you're just a quick walk from Cheltenham Town Hall. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Built in 1960, this 3-star hotel has 59 rooms over 4 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer flat-screen TVs, room service (during limited hours) and electric kettles
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Amenities include a front-desk safe, 2 meeting rooms and laundry facilities
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Just a 4-minute walk from Cheltenham Town Hall and 7 minutes on foot from Everyman Theatre
  • Dogs welcome for a fee (restrictions apply)

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£41* Per night/room 27 Oct - 28 Oct

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Family Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

61.0% of guests recommend out of 831 reviews

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About the Citrus Hotel Cheltenham by Compass Hospitality

Location Wellington Street, Cheltenham, England GL50 1XZ

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. Vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Citrus Hotel Cheltenham by Compass Hospitality. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Cheltenham hotel.

  • 59 guestrooms or units
  • 4 levels
  • Built in 1960
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Birmingham (BHX) (92.2 km / 57.3 mi)
  • Train station: Cheltenham Spa Station (2.8 km / 1.7 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Citrus Hotel Cheltenham by Compass Hospitality offers 59 forms of accommodation with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Renovation of all guestrooms was completed in January 2018.

  • In-room dining (limited hours)
  • Flat-screen television
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:30 AM.

Lobby Bar – On-site lobby lounge.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional policies and fees may apply when booking more than 3 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • Union Pay
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • 24-hour check-in
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 3 and GBP 5 for adults, and GBP 3 and GBP 5 for children (approximately)
  • Self-parking fee: GBP 8 per day
  • Extended parking fee: GBP 8 per day
  • Pet fee: GBP 20 per pet, per night
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Big Sleep Cheltenham
  • Big Sleep Hotel
  • Big Sleep Hotel Cheltenham
  • Big Sleep Hotel Cheltenham Compass Hospitality
  • Citrus Hotel Cheltenham Compass Hospitality
  • Big Sleep Cheltenham Compass Hospitality
  • Big Sleep Compass Hospitality
  • Citrus Cheltenham Compass Hospitality
  • Citrus Hotel Cheltenham by Compass Hospitality Hotel
  • Citrus Hotel Cheltenham by Compass Hospitality Cheltenham
  • Citrus Hotel Cheltenham by Compass Hospitality Hotel Cheltenham

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.