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"Nice room, great choice of breakfast, leisure facilities. " More

By a verified traveller on Mon 20 Jan 2020

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Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
£73* Per night/room 31 Oct - 1 Nov

Deluxe Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Delta by Marriott Cheltenham Chase hotel. During your stay, you'll be within walking distance of Cotswolds. Features include free WiFi in public areas and free self-parking, plus a full-service spa. This 4-star hotel has 122 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and fridges
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with aromatherapy, body wraps or hot stone massages at Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, aerobics classes and yoga classes
  • Guests have great things to say about the overall condition of the property and the size of the guestrooms
  • Just a 1-minute drive from Cotswolds and 7 minutes from University of Gloucestershire
  • Pets welcome for a fee

Delta by Marriott Cheltenham Chase hotel ratings based on 7 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Delta by Marriott Cheltenham Chase hotel

Everyone (5) Couples (2)
1 out of 5

Posted by on 2 Sep 2020

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Comment from Hotel Management

2 Sep 2020 by Reception

We are very sorry you had a stay that didn't meet your standards. We hope to see you again and provide a better stay.

4 out of 5

Posted by on 13 Aug 2020

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Comment from Hotel Management

13 Aug 2020 by Melanie

Dear Guest, thank you very much for your review. We are glad to hear you had a good time with us and are looking to welcoming you again soon. Kind regards,

5 out of 5
Nice room, great choice of breakfast, leisure facilities.

Posted by on 20 Jan 2020

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Comment from Hotel Management

26 Jan 2020 by Reception

Thank you for sharing your experience with us, hope we see you soon

3 out of 5

Posted by on 1 Jun 2019

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Comment from Hotel Management

1 Jun 2019 by Megan

Thank you for your feedback.

3 out of 5
Nice and clean, good location for exploring Gloucester, Cheltenham and other surrounding little villages/towns. I had contacted the hotel leading up to our visit due to it being for mine and my boyfriends’ birthdays which I had asked if the hotel were able to add a little message or something to the room, a few questions were asked and exchanged but on arrival sadly didn’t hear anything of it being for our birthdays. Also rang everyday for a week to book spa treatments but nobody answered the phones so when I emailed they were already fully booked. The ‘amazing views’ that I had read about were a little disappointing opening the curtains to see a tree. Bar and restaurant quite nice albeit a little pricey which is expected in a hotel. Spa was relaxing with seating around the pool to relax at.

Posted by on 18 Mar 2019

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Comment from Hotel Management

19 Mar 2019 by Reception Team

Thanks for your feedback I do hope that you enjoyed your stay in the hotel for your birthdays, I will share you review with the team to help us improve the services we provide.

3 out of 5
Very average hotel, staff were very friendly and helpful but the food was awful. Greasy plates, poor presentation of food and poor quality, we have eaten better food at a service station, which should say something.

Posted by , from Uk on 7 Sep 2018

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5 out of 5

Very happy

All round great stay Will stay again Keep up the good work Great breakfast

Posted by , from cornwall on 11 Nov 2017

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Comment from Hotel Management

29 Nov 2017 by Zoe

Thank you for your lovely feedback, hopefully we will see you again soon!

About the Delta by Marriott Cheltenham Chase hotel

Location Shurdington Road, Cheltenham, England GL3 4PB

Property Features

Delta by Marriott Cheltenham Chase hotel offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. Event space at this hotel measures 3272 square feet (304 square metres) and includes conference rooms. A fitness centre, spa services, and a terrace are also featured at the eco-friendly Delta by Marriott Cheltenham Chase hotel. Self parking is free. This 4-star Cheltenham hotel is smoke free.

  • 122 guestrooms or units
  • 2 levels
  • 3272 sq ft of conference space
  • 304 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cheltenham Spa Station (8.4 km / 5.2 mi)
  • Parking: Free self parking

Room Amenities

Delta by Marriott Cheltenham Chase hotel offers 122 forms of accommodation with laptop-compatible safes and complimentary bottles of water. 40-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Electric kettle
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 11 AM.

Hardy Restaurant – On-site restaurant.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a spa tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Minimum age to access spa is 14
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 25 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast and lunch, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.00 per person (approximately)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chase Hotel Cheltenham
  • Cheltenham Chase
  • Cheltenham Chase Hotel
  • Cheltenham Chase Hotel QHotels
  • Cheltenham Chase Hotel QHotels Gloucester
  • Cheltenham Chase QHotels
  • Cheltenham Chase QHotels Gloucester
  • Cheltenham Chase Hotel Gloucester
  • Cheltenham Chase Gloucester
  • The Cheltenham Chase Hotel QHotels
  • The Cheltenham Chase Hotel
  • Delta Hotels Cheltenham Chase
  • Delta hotels by Marriott Cheltenham Chase
  • Delta by Marriott Cheltenham Chase hotel Hotel
  • Delta Hotels by Marriott Cheltenham Gloucester
  • Delta by Marriott Cheltenham Chase hotel Cheltenham
  • Delta by Marriott Cheltenham Chase hotel Hotel Cheltenham

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.