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5.0 out of 5

"Amazing hotel, outdoor heated pool and a boot room where you can borrow wellies and coats to go for a walk. The spa is small but we had a nice full bo ... " More

By a verified traveller on Tue 03 Mar 2020

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Double Room (Cozy)

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£185* Per night/room 30 Sep - 1 Oct

Deluxe Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds, Accessible

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Suite (Open Plan)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the nice bathrooms at Ellenborough Park. During your stay, you'll be within walking distance of Cheltenham Racecourse. Free WiFi in public areas, free valet parking and 2 restaurants are available. Built in 1485, this 5-star hotel has 61 rooms. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with iPod docking stations, flat-screen TVs and minibars
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy British cuisine with garden views at The Restaurant, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, facials or aromatherapy at The Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and bicycles to rent
  • Guests like the breakfast and restaurant
  • 7 minutes by car from Cheltenham Racecourse and 14 minutes from Cheltenham Town Hall
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Ellenborough Park ratings based on 4 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Ellenborough Park

Everyone (3) Couples (1)
5 out of 5

Posted by on 12 Sep 2020

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5 out of 5
Amazing hotel, outdoor heated pool and a boot room where you can borrow wellies and coats to go for a walk. The spa is small but we had a nice full body massage. Rooms are large and feel luxurious

Posted by on 3 Mar 2020

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5 out of 5

Posted by on 20 Jan 2020

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5 out of 5

Posted by on 16 Sep 2019

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Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Ellenborough Park offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury Ellenborough Park. Free self parking and valet parking are available. This 5-star Cheltenham hotel is smoke free.

  • 61 guestrooms or units
  • 4 buildings
  • 2 dining venues
  • Built in 1485
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Birmingham (BHX) (78.4 km / 48.7 mi)
  • Train station: Cheltenham Spa Station (6.7 km / 4.2 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Ellenborough Park offers 61 forms of accommodation with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. 32-inch Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers. This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

The Restaurant – Overlooking the garden, this fine-dining restaurant specialises in British cuisine and serves breakfast and dinner. Reservations are required.

The Horse Box – This brasserie specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby

Spa Services

The Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note that this property’s restaurant is closed on Monday and Tuesday evenings, when dinner is served onsite in The Horse Box pub.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 25.00 for adults and GBP 20.00 for children (approximately)
  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ellenborough
  • Ellenborough Park
  • Ellenborough Park Cheltenham
  • Ellenborough Park Hotel
  • Ellenborough Park Hotel Cheltenham
  • Ellenborough Park Hotel
  • Ellenborough Park Cheltenham
  • Ellenborough Park Hotel Cheltenham

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.