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3.8 out of 5

"All round great stay Will stay again Keep up the good work Great breakfast " More

By a verified traveller on Sat 11 Nov 2017

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Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Delta hotels by Marriott Cheltenham Chase. During your stay, you'll be close to Gloucester Cathedral. Features include free WiFi in public areas and free self-parking, plus a full-service spa. This 4-star hotel has 122 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and fridges
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with Ayurvedic treatments, aromatherapy or body treatments at Cheltenham Chase Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the size of the guestrooms
  • 13 minutes by car from Cheltenham Town Hall and 15 minutes from Gloucester Docks
  • Pets welcome for a fee

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
£57* Per night/room 1 Mar - 2 Mar

Deluxe Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Delta hotels by Marriott Cheltenham Chase ratings based on 5 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Delta hotels by Marriott Cheltenham Chase

Everyone (3) Couples (2)
5 out of 5
Nice room, great choice of breakfast, leisure facilities.

Posted by on 20 Jan 2020

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Comment from Hotel Management

26 Jan 2020 by Reception

Thank you for sharing your experience with us, hope we see you soon

3 out of 5

Posted by on 1 Jun 2019

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Comment from Hotel Management

1 Jun 2019 by Megan

Thank you for your feedback.

3 out of 5
Nice and clean, good location for exploring Gloucester, Cheltenham and other surrounding little villages/towns. I had contacted the hotel leading up to our visit due to it being for mine and my boyfriends’ birthdays which I had asked if the hotel were able to add a little message or something to the room, a few questions were asked and exchanged but on arrival sadly didn’t hear anything of it being for our birthdays. Also rang everyday for a week to book spa treatments but nobody answered the phones so when I emailed they were already fully booked. The ‘amazing views’ that I had read about were a little disappointing opening the curtains to see a tree. Bar and restaurant quite nice albeit a little pricey which is expected in a hotel. Spa was relaxing with seating around the pool to relax at.

Posted by on 18 Mar 2019

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Comment from Hotel Management

19 Mar 2019 by Reception Team

Thanks for your feedback I do hope that you enjoyed your stay in the hotel for your birthdays, I will share you review with the team to help us improve the services we provide.

3 out of 5
Very average hotel, staff were very friendly and helpful but the food was awful. Greasy plates, poor presentation of food and poor quality, we have eaten better food at a service station, which should say something.

Posted by , from Uk on 7 Sep 2018

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5 out of 5

Very happy

All round great stay Will stay again Keep up the good work Great breakfast

Posted by , from cornwall on 11 Nov 2017

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Comment from Hotel Management

29 Nov 2017 by Zoe

Thank you for your lovely feedback, hopefully we will see you again soon!

About the Delta hotels by Marriott Cheltenham Chase

Location Shurdington Road, Cheltenham, England GL3 4PB

Property Features

Delta hotels by Marriott Cheltenham Chase offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. Event space at this hotel measures 3272 square feet (304 square metres) and includes conference rooms. A fitness centre, a sauna, and spa services are also featured at the eco-friendly Delta hotels by Marriott Cheltenham Chase. Self parking is free. This 4-star Cheltenham hotel is smoke free.

  • 122 guestrooms or units
  • 2 levels
  • 3272 sq ft of conference space
  • 304 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Birmingham (BHX) (97.4 km / 60.5 mi)
  • Train station: Cheltenham Spa Station (8.3 km / 5.2 mi)
  • Parking: Free self parking

Room Amenities

Delta hotels by Marriott Cheltenham Chase offers 122 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 11 AM.

Hardy Restaurant – On-site restaurant.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Cheltenham Chase Spa has massage/treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with Turkish bath/hammam.

Guests under 14 years old are not allowed in the spa.

  • Minimum age to access spa is 14
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Massages
  • Ayurvedic treatments

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 5.00 per stay.
  • Cots (infant beds) are not available.

Pets

  • Pets: GBP 25 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.00 per person (approximately)
  • Pet fee: GBP 25 per pet, per night
  • Rollaway bed fee: GBP 5.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chase Hotel Cheltenham
  • Cheltenham Chase
  • Cheltenham Chase Hotel
  • Cheltenham Chase Hotel QHotels
  • Cheltenham Chase Hotel QHotels Gloucester
  • Cheltenham Chase QHotels
  • Cheltenham Chase QHotels Gloucester
  • Cheltenham Chase Hotel Gloucester
  • Cheltenham Chase Gloucester
  • The Cheltenham Chase Hotel QHotels
  • The Cheltenham Chase Hotel
  • Delta Hotels Cheltenham Chase
  • Delta Hotels by Marriott Cheltenham Gloucester
  • Delta hotels by Marriott Cheltenham Chase Hotel
  • Delta hotels by Marriott Cheltenham Chase Cheltenham
  • Delta hotels by Marriott Cheltenham Chase Hotel Cheltenham

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.