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"The building was beautiful, but inside the room was slightly disappointing. There was mould around the shower tray, a massive gap under the front door ... " More

By a verified traveller on Mon 13 Jan 2020

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Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£98* Per night/room 7 Jun - 8 Jun

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Wyck Hill House Hotel And Spa. During your stay, you'll be close to Fosse Gallery Fine Art. Free WiFi in public areas, free self-parking and a full-service spa are available. This 4-star hotel has 60 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer flat-screen TVs, DVD players and room service (during limited hours)
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Treat yourself to Swedish massages, manicures and pedicures or body scrubs at the spa
  • Services include concierge services, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room and a sauna
  • Guests speak favourably about the location and the helpful staff
  • Just a 4-minute drive from Fosse Gallery Fine Art and 6 minutes from Bourton Model Railway Exhibition

Wyck Hill House Hotel And Spa ratings based on 4 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Wyck Hill House Hotel And Spa

Everyone (1) Couples (3) Family (1)
3 out of 5
The building was beautiful, but inside the room was slightly disappointing. There was mould around the shower tray, a massive gap under the front door meaning you could hear everything from outside and the WiFi did not work, meaning we had to use my phone as a personal hotspot to watch tv on our fire stick. Other than that the we enjoyed the place a lot. The room was spacious and we could drive right up to it. There was a fan in the room which is always a plus in my book. The breakfast was very nice too. If they could improve on the things I have mentioned this hotel would be spectacular. Saying that we got it for the same price you would pay for a premier inn and it was much better than one of those places.

Posted by on 13 Jan 2020

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4 out of 5

Posted by on 27 Oct 2019

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3 out of 5

Pleasant but Expensive Getaway

We stayed here for two nights while attending a wedding down the road. The service was generally very good and the grounds are fantastic. However, for the price we did expect more when you compare it to Mr & Mrs Smith/Hotel du Vin. The mugs in the room were ancient and stained (sure they can afford to replace them with new ones). There was no fridge or safe (even though the directory says 'laptop safe in every room' - if it had said 'most rooms' all would have been fine). The room itself was okay - spacious but nothing special. Breakfast was pretty good with an excellent full English offered. On the second day I asked for a bacon and egg sandwich. I was told, 'bacon sandwich - yes sure' - I repeated 'sorry, could I have bacon and fried egg sandwich please?' - 'No, I don't think so - we're very busy' he said. A bit ridiculous when I could have just asked for egg and bacon and then made my own - which I was happy to do. In the end I had a full English (!). Also - my wife is vegetarian - the breakfast menu doesn't mention any vegetarian options. She asked for the full English without meat and it arrived with veggie sausages - this is great but just incredibly strange that it doesn't flag it up on the menu and it wasn't mentioned by the staff. We didn't get to test the spa facilities due to going to being away at a wedding most of the time but appreciate that is part of its appeal. Also, I think because Wyck Hill House had a wedding on with lots of rooms booked for that, we probably had one of the less decent rooms. We could be tempted to come back but only if an offer was on to bring the cost down and we were there to enjoy the facilities more. You generally get the feeling that, because they are in a prime location and get filled with weddings, they don't need to up the standard because they'll always have the customers. The front of house staff were very pleasant and helpful though so thanks to them!

Posted by on 2 Oct 2013

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2 out of 5

customer care needs improvement

Although the dinner was lovely we had used a Restaurant review web site to find it and was advertised as £10.00 off per head on a Sunday. This was incorrect. We were charged the full price even after explaining the review we had read. A simple good will discount gesture would have been nice. We reported the Wi Fi not working and had to contact reception again when nothing was done after 2 hours. Still did not work. I was surprised there was no soap in the bathroom. Our early morning call never transpired. However, the most disappointing fact was that at no point (we stayed here on two occasions) were we asked if our stay had been enjoyable or satisfactory. There are plenty of other similar establishments in the area - I would suggest guests shop around ! Although the rooms were delightful and the food good Wyck Hill House management & reception staff do not have their finger on the button. Shame.

Posted by on 26 Jul 2010

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About the Wyck Hill House Hotel And Spa

Location A424 Burford Road, Cheltenham, England GL54 1HY

Property Features

Wyck Hill House Hotel And Spa offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a library, and a terrace are also featured at the business-friendly Wyck Hill House Hotel And Spa. Free self parking is available. Smoking is allowed in designated areas at this 4-star Cheltenham hotel.

  • 60 guestrooms or units
  • 4 levels
  • 3 buildings
  • Dining venue
  • Bar or lounge
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Birmingham Airport (BHX) (75.7 km / 47 mi)
  • Train station: Kingham Station (9.3 km / 5.8 mi)
  • Parking: Free self parking

Room Amenities

Wyck Hill House Hotel And Spa offers 60 forms of accommodation with DVD players and a safe. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Coffee maker
  • Hypo-allergenic bedding
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Connecting rooms available

Food & Drink

On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

Spa Services

The on-site spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.00 per day.
  • Cots (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cots (infant beds) are available for an additional fee
  • Rollaway bed fee: GBP 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wyck Hill House Cheltenham
  • Wyck Hill House Hotel
  • Wyck Hill House Hotel Cheltenham
  • Wyck Hill House
  • Wyck Hill House Spa Cheltenham
  • Wyck Hill House Hotel And Spa Hotel
  • Wyck Hill House Hotel And Spa Cheltenham
  • Wyck Hill House Hotel And Spa Hotel Cheltenham

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.