23 Oct 2019 by Richi
Dear Valued Guests, We thank you for your rating & feedback. We are glad to know that you enjoyed your stay with us. We hope to see you again soon.
7 Apr 2018 by The Managment
Dear Sir/ Madam, We acknowledge with thanks for valued feedback. Thank you for sharing your appreciation on the location which you have qualified as nice. The décor in the accommodation at Shanti Maurice is of timeless elegance. We understand that this style may not be to your taste which we respect. Thank you for sharing the comments on breakfast and service efficiency. However, we are not sure to understand your feedback concerning breakfast. For breakfast, we offer a buffet and an A La Carte service which is highly appreciated by our esteemed clientele. The variety and the quality of the cuisine including the pastries is always very much praised. Your comment qualifying the breakfast as dreadful is vague. While we welcome all comments positively for further service improvement, we are now unable to locate the areas of improvement. We offer training to our associates on a daily basis in view of offering an irreproachable service at all levels. We have 250 team members for only 61 Suites and Villas. While we respect your views on no staff efficiency, we do not share the same opinion. We have numerous positive comments on staff appreciation. We hereby thank you again for taking the time to post your valued review and we hope to have the pleasure of welcoming you again in a near future. Kind regards
2 Dec 2019 by The Management
Dear Sir/ Madam, Thank you for your nice feedback on the resort. We sincerely hope to be able to welcome you back to the hotel. Kind Regards
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Shanti Maurice Resort & Spa, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a free kid's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Chemin Grenier resort.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Free RV, bus, truck parking
Shanti Maurice Resort & Spa offers 61 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Stars Restaurant – This beachfront restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Private Fish Shack – This beachfront seafood restaurant specialises in seafood and only serves dinner. Reservations are required. Open selected days.
La Kaze Mama – Overlooking the garden, this buffet restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Asian Sushi Lounge – This poolside sushi bar specialises in sushi and serves lunch and dinner. Happy hour is offered. Open selected days.
Rum Shed Bar and Grill – Overlooking the garden, this restaurant specialises in local and international cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open selected days.
Late-night fare is available from 24-hour room service.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Shanti Spa has 25 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the cruise terminal (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests who book a Honeymoon rate plan must present a valid marriage certificate issued within 1 year of travel to receive the benefits. The hotel reserves the right to amend the rate if valid proof is not provided.
Shanti Maurice Resort & Spa offers transfers from the cruise terminal (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Tax ID - 20252748
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. The tax ID number is 20252748. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.