82% Based on 1772 reviews TripAdvisor Traveller Rating 4 out of 5

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Hotel Description

Crowne Plaza Chester puts you in the heart of Chester, within just a 10-minute stroll of Chester Cathedral and Grosvenor Museum. Highlights at this hotel include a full-service spa, a restaurant, and an indoor swimming pool.

All 160 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, free newspapers, and free bottled water. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium linens invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and bathrobes. Additionally, safes, hairdryers, and phones are available.

A day of pampering at Crowne Spa Chester can include massages, facials, and mani/pedis. The restaurant, Stables Bar & Grill, serves British cuisine and is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the health club and sauna. 10269 square feet (954 square metres) of event facilities include conference centres, and other business amenities include a business centre. Other amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities. English breakfast is available at weekends between 6:00 AM and 10:00 AM. There's also the convenience of self parking.

With a stay at this 4-star Chester hotel, you'll be 0.8 km (0.5 mi) from Roman Amphitheatre.

Standard Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£76 per night

Club Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, Non Smoking (Club executive - 2 sofa chairs)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend out of 1772 reviews

Excellent 809
Good 652
Average 203
Poor 57
Terrible 51
Value <span>4.0</span> out of 5
Rooms <span>4.0</span> out of 5
Cleanliness <span>4.5</span> out of 5
Service <span>4.5</span> out of 5

Renovations + Closures

The following facilities will be closed from 16 November 2017 until 17 November 2017 (dates subject to change):

  • Fitness facilities
  • Swimming pool
  • Sauna
  • Spa tub

Property Features

Crowne Plaza Chester offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include A business centre and meeting rooms. Event space at this hotel measures 10269 square feet (954 square metres) and includes conference centres. A sauna, spa services, and multilingual staff are also featured at the eco-friendly Crowne Plaza Chester. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Chester hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 7 levels
  • 11 conference rooms
  • 10269 sq ft of conference space
  • 954 sq. m of conference space
  • Built in 1989
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Manchester (MAN) (54.5 km / 33.9 mi)
  • Train station: Chester Station (1.7 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Chester offers 160 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with Satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Chester's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Egyptian cotton linens
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast on weekends from 6:00 AM and 10:00 AM.

Stables Bar & Grill – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna. Children aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or spa tub without adult supervision.

  • Golfing nearby

Spa Services

Crowne Spa Chester has 3 treatment rooms. Services include massages, facials, body treatments and manicures and pedicures. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

 

The charges below are included in your overall room price:

  • Resort fee

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness centre access
  • Newspaper
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Concierge/Valet service
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP15.95 per person (approximately)
  • Self-parking fee: GBP10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Chester Hotel
  • Crowne Plaza Chester
  • Crowne Plaza
  • Chester Crowne Plaza
  • Crowne Plaza Chester Hotel Chester

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.