80% Based on 1949 reviews TripAdvisor Traveller Rating 4 out of 5

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Hotel Description

Hallmark Hotel The Queen, Chester puts you in the heart of Chester, within a 20-minute stroll of popular places like Chester Cathedral and Grosvenor Museum. Highlights at this Victorian hotel include a restaurant and in-room free WiFi.

TVs with digital channels are featured in all 128 rooms, and you can enjoy coffee/tea makers, free local calls, and hairdryers. Additionally, 24-hour room service, irons/ironing boards, and free toiletries are available.

The restaurant, Kings Quarters, is open for breakfast and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Business amenities include a meeting room and a business centre. Added amenities include free WiFi in public areas, a fitness centre, and coffee/tea in a common area. Each morning English breakfast is served between 7:30 AM and 11 AM. There's also self parking, along with the convenience of free train pick-up service.

With a stay at this 4-star Chester hotel, you'll be 4.3 km (2.6 mi) from Chester Zoo.

Classic Twin Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£67 per night

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room (Classic)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend out of 1949 reviews

Excellent 973
Good 592
Average 201
Poor 119
Terrible 64
Value <span>4.0</span> out of 5
Rooms <span>4.5</span> out of 5
Cleanliness <span>4.5</span> out of 5
Service <span>4.5</span> out of 5

About the Hallmark Hotel The Queen, Chester

Location City Rd, Chester, England CH1 3AH

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include A business centre and a meeting room. WiFi and wired Internet are free in public spaces. There are 9 meeting rooms available. A fitness centre, tour or ticket assistance, and a BBQ are also featured at the eco-friendly Hallmark Hotel The Queen, Chester. For a fee, parking is available. This Victorian Chester hotel is smoke free.

  • 128 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Train station: Chester Train Station (0 km / 0 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Hallmark Hotel The Queen, Chester offers 128 forms of accommodation with coffee/tea makers and a hairdryer. Digital televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 11 AM.

Kings Quarters – This restaurant serves breakfast and dinner.

Cocktail Bar – On-site restaurant. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 17.00 per person (approximately)
  • Self parking fee: GBP 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Premier Hallmark Chester Queen Hotel
  • Queens Hotel Chester
  • Chester Hotel Queen
  • Queen Hotel Chester
  • Best Western Premier Hallmark Queen Hotel
  • Best Western Premier Hallmark Chester Queen
  • Best Western Premier Hallmark Queen
  • Hallmark Hotel Queen Chester
  • Hallmark Hotel Queen
  • Hallmark Queen Chester
  • Hallmark Queen
  • Best Western Premier Hallmark Chester the Queen
  • Hallmark Hotel The Queen Chester

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.