27 Jul 2017 by General Manager
Dear Sir/Madame Thank-you for your review from your recent visit to our establishment, we sincerely apologise for the disturbance during the night you had to endure and for the lack of assurances from our members of staff on duty. We have had the noise issue investigated and it turned out to be one of our boiler pumps generating the issue which has been rectified to ensure that no future guests will have to endure as you did, and all members of staff have been spoken too regarding information being passed over and for the way each issue should be dealt with. Again we can only apologise for what seems to be a disappointing stay, however if you do reconsider ourselves for future reservations and have any special requests then please do not hesitate to mention them and we will do all we can to accommodate each request. Kind Regards Neil
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Longview Hotel also features a terrace, a fireplace in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis. This Victorian Knutsford hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Longview Hotel offers 23 accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. This Knutsford hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
The Stuffed Olive – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.