"I would have rated this hotel 10 out of 10 but the beds let it down the mattresses are to soft and dip in the midde , everything else was faultless ... " More

By a verified traveller on Sun 05 Aug 2018

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Hotel Description

Our customers tell us they can't get enough of ABode Chester's quiet location. During your stay, you're just a quick walk from Grosvenor Museum. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant. This 4-star hotel has 85 rooms over 7 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and DVD players
  • Free WiFi
  • Enjoy French cuisine at Brasserie Abode, a brasserie with garden views
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the proximity to shopping and the local sightseeing
  • Just a 4-minute walk from Grosvenor Museum and 12 minutes on foot from Chester Cathedral

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£75* Per night/room 1 Sep - 2 Sep

Executive Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Luxury Suite, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

ABode Chester ratings based on 11 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ABode Chester

Everyone (10) Couples (1)
2 out of 5
Location was great Poor service at breakfast Nice room

Posted by on 6 Aug 2019

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Comment from Hotel Management

6 Aug 2019 by Craig Phillips

Dear guest, Many thanks for taking your time to provide feedback about your recent experience. I would like to apologise for the poor service you received at breakfast. Looking into the system I can see that the majority of our guests came down to breakfast at the same time which caused it difficult to manage on the day which I am sincerely sorry for. Kindest regards, Craig Phillips General Manager

5 out of 5

Posted by on 8 Apr 2019

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4 out of 5
I would have rated this hotel 10 out of 10 but the beds let it down the mattresses are to soft and dip in the midde , everything else was faultless Perfect cleanliness Great facilities Good location Fab view from the roof top bar overlooking the race couse

Posted by on 5 Aug 2018

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4 out of 5

Nice Hotel, nice location, all extra's

Pros: Good kerb appeal. Booked ebookers.com - not use search engine agent again as displayed as free breakfast; confirmation said room only - refund refused
Cons: Breakfast quality. Entering from car park, floor tiles broken and place in need of a coat of paint. First impressions need improving.
Location: Location, close to Chester City Centre overlooking race course. Nice shopping on rows. Lovely "Roman" amphitheatre and Roman historic wall etc.
Enjoyed stay, disappointing that car par extra, breakfast extra, offered upgrade as rooms available extra (have experienced in other hotel upgrade free for goodwill). Breakfast in lovely dining area, pity about the quality; over cooked even though restaurant not busy at 0900 am.

Posted by on 6 Apr 2017

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2 out of 5

No hot water - no response to email

There were a few minor issues with the hotel, but more notably no hot water! Apparently the boiler was broken, no appology and no response to my email

Posted by , from chester on 27 Feb 2017

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5 out of 5

Lovely hotel, will definitely stay again!

We had a thoroughly enjoyable stay at the Abode. We arrived earlier than the check-in time & our room was ready for us. We were very impressed with the room; modern, spacious, clean, welcoming & the bathroom was particularly nice! We did not have an evening meal at the hotel but after our delicious breakfast the next morning, we will next time. The breakfast was one of the nicest we've had & nothing was too much trouble for the staff. We had a drink in the rooftop cocktail bar on the Saturday night & this was not disappointing, lovely cocktails & again staff were very polite & welcoming. I would definitely recommend this hotel, the location is spot on. We have stayed in a few other hotels in Chester & in our opinion this is by far the best....we will be back!!

Posted by , from West Yorkshire on 30 Jan 2017

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5 out of 5

Perfect location, fantastic room.

Stay here a couple of times a year and can't fault it. Beautiful clean rooms, perfect location and plenty of parking.

Posted by , from North Yorkshire on 8 Dec 2016

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4 out of 5

Slightly overpriced but a nice hotel

Pros: Clean room, good size and great location.
Cons: Parking charges and view from the room (straight into the offices opposite!)
Location: Great location, within 5 minutes walking distance to centre. Piccalino's is a must!
Overall the hotel was nice, although we could have stayed at the 5* Grosvenor for an additional £30 (and they park your car for you!) We stayed in what they called the Enviable Suite, which was comfortable and for the 1 night myself and my partner stayed it was ideal. Great location for a stroll into the centre and a Miller & Carter Steakhouse next door (although we ate at Piccalino's which I highly recommend). The room was clean and we were provided with dressing gowns and slippers, which were needed as the room was freezing when we entered and took a while to heat up. Staff were friendly and welcoming, although little attention was paid when we were checked in and the receptionist asked us the same things twice. The thing that lets this hotel down is the fact you have to pay for parking. I understand that central parking is expensive and never normally free, but we have stayed in places that charge a small amount for the entire stay. The Abode charges £10 PER NIGHT! Extortionate! We were made aware of the actual parking fee once we had booked and received our confirmation email, initially you are just told that there is a parking surcharge. Upon arriving at reception they take your card details from you, and when you leave they tell you to just press the buzzer to get out of the car park. No mention is made that the £10 will be charged to the card given upon checking in.

Posted by , from Nottingham on 7 Nov 2016

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4 out of 5

Lovely hotel

Ideal location room basic but clean. Bed very comfortable last time we stayed had an upgraded room( special occasion) so was a little underwhelmed at the average rooms. Still had a nice time.

Posted by on 25 Sep 2016

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4 out of 5

Nice hotel noisy at night

We was in room 101 and I think it must have been near the boiler room noisy at especially at night keeping us awake this wax the only downside a bit off putting for a return visit

Posted by on 19 Sep 2016

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Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business centre. WiFi is free in public spaces. A fitness centre, a rooftop terrace, and concierge services are also featured at the business-friendly ABode Chester. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Chester hotel is smoke free.

  • 85 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Dining venue
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Liverpool (LPL-John Lennon) (40.1 km / 24.9 mi)
  • Train station: Chester Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

ABode Chester offers 85 forms of air-conditioned accommodation with DVD players and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions are featured in guestrooms. This Chester hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board.

  • In-room dining (24 hours)
  • LCD television
  • DVD player
  • Coffee maker
  • Egyptian cotton linens
  • Cribs (free)
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Brasserie Abode – Overlooking the garden, this brasserie specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Brasserie Abode Bar – This cocktail bar overlooks the garden. Guests can enjoy al fresco dining (weather permitting). Open daily.

Brasserie Bar Lounge – This bar specialises in French cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

When booking 5 rooms or more, or 10 room nights or more, different policies and additional supplements will apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property will place a credit card authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15.00 per person (approximately)
  • Self-parking fee: GBP 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Abode Chester
  • Abode Hotel Chester
  • Chester Abode
  • Abode Chester Hotel Chester
  • Abode Chester Hotel
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.