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"great staff and clean Lots to do in the area Also near local ammenties " More

By a verified traveller on Wed 15 Jan 2020

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Comfortable Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£80* Per night/room 13 Jun - 14 Jun

Enviable Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Desirable Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Fabulous Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Comfortable Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Most Enviable Double Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

ABode Chester's good location gets good marks from our customers. During your stay, you're just a quick walk from Chester Racecourse. Enjoy features like free WiFi in public areas, plus a fitness centre and breakfast (surcharge). This 4-star hotel has 85 rooms over 7 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and Egyptian cotton sheets
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the location and the helpful staff
  • Within a 15-minute walk of Chester Racecourse and Chester Cathedral

ABode Chester ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ABode Chester

Everyone (10) Couples (2) Family (1)
5 out of 5
great staff and clean Lots to do in the area Also near local ammenties

Posted by on 15 Jan 2020

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Comment from Hotel Management

17 Jan 2020 by Craig Phillips

Dear guest, Thank you for your valued feedback which I can reassure you has been taken onboard. Hope to see you return in the near future. Kindest regards, Craig Phillips General Manager

4 out of 5
Great breakfast. Free bottled water in room would be nice. Snacks in room out of date

Posted by on 10 Jan 2020

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Comment from Hotel Management

17 Jan 2020 by Craig Phillips

Dear guest, Thank you for your valuable feedback which I really appreciate. I am deeply sorry for the snacks being out of date in the room and would like to thank you for bringing this to my attention. We hope to see you return in the very near future. Kindest regards, Craig Phillips, General Manager

4 out of 5
Loved the 5th floor brasserie and view. Receptionist, Rose, offered great service I’m pretty sure we were downgraded in room choice, but by the time we went to the room, which was Several hours after check in, I didn’t feel like pushing to swap, and then with Rose’s lovely and attentive service on checkout, I completely forgot!

Posted by on 4 Jan 2020

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Comment from Hotel Management

21 Jan 2020 by Craig Phillips

Dear guest, I appreciate the time you have taken to provide your feedback. I’m very pleased to read that you enjoyed our Brasserie on the 5th floor and the attentive service from our reception team. I’m deeply sorry that you feel that you have been downgraded and only wish this was mentioned during your stay so that we could have addressed this. We hope to see you return in the very near future. Best wishes, Craig Phillips General Manager

2 out of 5
Location was great Poor service at breakfast Nice room

Posted by on 6 Aug 2019

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Comment from Hotel Management

6 Aug 2019 by Craig Phillips

Dear guest, Many thanks for taking your time to provide feedback about your recent experience. I would like to apologise for the poor service you received at breakfast. Looking into the system I can see that the majority of our guests came down to breakfast at the same time which caused it difficult to manage on the day which I am sincerely sorry for. Kindest regards, Craig Phillips General Manager

5 out of 5

Posted by on 8 Apr 2019

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4 out of 5
I would have rated this hotel 10 out of 10 but the beds let it down the mattresses are to soft and dip in the midde , everything else was faultless Perfect cleanliness Great facilities Good location Fab view from the roof top bar overlooking the race couse

Posted by on 5 Aug 2018

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4 out of 5

Nice Hotel, nice location, all extra's

Pros: Good kerb appeal. Booked ebookers.com - not use search engine agent again as displayed as free breakfast; confirmation said room only - refund refused
Cons: Breakfast quality. Entering from car park, floor tiles broken and place in need of a coat of paint. First impressions need improving.
Location: Location, close to Chester City Centre overlooking race course. Nice shopping on rows. Lovely "Roman" amphitheatre and Roman historic wall etc.
Enjoyed stay, disappointing that car par extra, breakfast extra, offered upgrade as rooms available extra (have experienced in other hotel upgrade free for goodwill). Breakfast in lovely dining area, pity about the quality; over cooked even though restaurant not busy at 0900 am.

Posted by on 6 Apr 2017

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2 out of 5

No hot water - no response to email

There were a few minor issues with the hotel, but more notably no hot water! Apparently the boiler was broken, no appology and no response to my email

Posted by , from chester on 27 Feb 2017

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5 out of 5

Lovely hotel, will definitely stay again!

We had a thoroughly enjoyable stay at the Abode. We arrived earlier than the check-in time & our room was ready for us. We were very impressed with the room; modern, spacious, clean, welcoming & the bathroom was particularly nice! We did not have an evening meal at the hotel but after our delicious breakfast the next morning, we will next time. The breakfast was one of the nicest we've had & nothing was too much trouble for the staff. We had a drink in the rooftop cocktail bar on the Saturday night & this was not disappointing, lovely cocktails & again staff were very polite & welcoming. I would definitely recommend this hotel, the location is spot on. We have stayed in a few other hotels in Chester & in our opinion this is by far the best....we will be back!!

Posted by , from West Yorkshire on 30 Jan 2017

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5 out of 5

Perfect location, fantastic room.

Stay here a couple of times a year and can't fault it. Beautiful clean rooms, perfect location and plenty of parking.

Posted by , from North Yorkshire on 8 Dec 2016

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Renovations + Closures

This property is closed from 24 December 2020 to 16 May 2021 (dates subject to change).

Property Features

As a guest of ABode Chester, you'll find a fitness centre, concierge services, and complimentary newspapers in the lobby. WiFi is free in public spaces. The business-friendly ABode Chester also features laundry facilities, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Chester hotel is smoke free.

  • 85 guestrooms or units
  • 7 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Airport: Liverpool (LPL-John Lennon) (40.7 km / 25.3 mi)
  • Train station: Chester Station (2.6 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

ABode Chester offers 85 forms of accommodation with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. This Chester hotel provides complimentary wireless Internet access.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Bath or shower
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 11:00 AM.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

  • Credit card pre-authorisation
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 15.00 per person (approximately)
  • Self-parking fee: GBP 12.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Abode Chester
  • ABode Chester Hotel
  • Abode Hotel Chester
  • Chester Abode
  • Abode Chester Hotel Chester
  • Abode Chester Hotel
  • ABode Chester Chester
  • ABode Chester Hotel Chester
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.