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"Room should be renewed nearly, bathroom is OK. All clean. " More

By a verified traveller on Fri 07 Apr 2017

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£52* Per night/room 6 Feb - 7 Feb

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Standard Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the spacious rooms at Brook Mollington Banastre Hotel and Spa. During your stay, you'll be within walking distance of University of Chester. Free WiFi in public areas, free self-parking and 2 bars are available. Built in 1896, this 3-star hotel has 63 rooms over 3 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer 24-hour room service, flat-screen TVs and coffee makers
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Modern European cuisine and garden views while dining at Garden Restaurant
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to facials, hot stone massages or aromatherapy at Mollington Health Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the helpful staff and the size of the guestrooms
  • Just a 3-minute drive from University of Chester and a few minutes from Countess of Chester Hospital
  • Pets welcome for a fee (restrictions apply)

Brook Mollington Banastre Hotel and Spa ratings based on 6 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Brook Mollington Banastre Hotel and Spa

Everyone (5) Couples (1)
5 out of 5

Posted by on 11 Apr 2019

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1 out of 5

Had to leave it was terrible

Had to leave the hotel was filthy and staff incompetent a terrible experience don't go there

Posted by on 26 Jun 2017

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Comment from Hotel Management

3 Jul 2017 by General Manager.

Dear Guest, I am incredibly sorry for your experience. This does not sound like our hotel whatsoever. Please can you contact us to discuss this as your view are important to us. Look forward to hearing from you.

2 out of 5

we left due to nothing like in picture in web nuch

didn't stay left and went travel lodge nothing to say thing needs up dating in web pictures

Posted by on 20 Apr 2017

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3 out of 5

Hotel in natural environment and centrally located

Room should be renewed nearly, bathroom is OK. All clean.

Posted by on 7 Apr 2017

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3 out of 5

Nice hotel

Hotel is ok but some parts are very dated and are in need of a refurb. Staff at breakfast were slightly rude and I felt awkward with my 6 year old - not very family oriented

Posted by , from s66 on 10 Feb 2017

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3 out of 5

The Good and the Bad

We attended the hotel and stayed for 2 nights as a family member were holding their weding reception there. The hotel itself is fairly nice but is severely let down by the rooms. The rooms were quite dated and in need of a refurbishment. One of the rooms smelt strongly of sick and had clear signs of water leakage from the radiator. Another room was fairly small in comparison to others and had no curtains at the windows so that you could clearly be seen using the bathroom by other Guests looking out of their bathroom. We did request another room and were moved without an issue. The carpets in all areas that I visited were in need of a good clean as they appeared quite dirty and very worn in places. Be aware that some rooms are also located over the function room and that it becomes very noisy from the disco. One point to also mention is that if you mention that you are part of a wedding party, the prices for things like the breakfast increases from £6.50 to £15 which I felt was excessive and unfair. Good points....the staff were friendly and the dining areas and grounds were well maintained and welcoming. We did not make use of any of the gym or spa facilities so cannot pass comment. The hotel is close to nearby restaurants so you do not have to eat at the hotel if you wish to explore slightly.

Posted by on 7 Jun 2010

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About the Brook Mollington Banastre Hotel and Spa

Location Parkgate Road, Mollington, Chester, England CH1 6NN

Property Features

Brook Mollington Banastre Hotel and Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Public spaces have free WiFi. Event space at this hotel measures 4261 square feet (396 square metres) and includes conference rooms. A children's pool, a hot tub, and a sauna are also featured at the business-friendly Brook Mollington Banastre Hotel and Spa. Limited free parking is available on a first-come, first-served basis. This Victorian Chester hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • 4261 sq ft of conference space
  • 396 sq. m of conference space
  • Built in 1896
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Bache Station (2.5 km / 1.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Brook Mollington Banastre Hotel and Spa offers 63 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Garden Restaurant – Overlooking the garden, this restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Racquetball/squash on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Mollington Health Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 3
  • Steam room in spa
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of the posted check-in hours should contact the hotel in advance. Additional charges may apply.

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 15 per pet, per night
  • Maximum 1 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 15 for adults and GBP 15 for children (approximately)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brook Mollington
  • Brook Mollington Banastre
  • Brook Mollington Banastre Chester
  • Brook Mollington Banastre Hotel
  • Brook Mollington Banastre Hotel Chester
  • Brook Mollington Hotel
  • Mollington
  • Mollington Banastre
  • Mollington Banastre Hotel
  • Mollington Hotel
  • Brook Mollington Banastre Spa
  • Brook Mollington Banastre Hotel and Spa Hotel
  • Brook Mollington Banastre Hotel and Spa Chester
  • Brook Mollington Banastre Hotel and Spa Hotel Chester

You should know

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.