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4.7 out of 5

"Friendly, and welcoming staff. Property was nice and cosy " More

By a verified traveller on Mon 29 Apr 2019

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Economy Double Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£69* Per night/room 28 Jul - 29 Jul

Standard Double Room Single Use, Ensuite

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Ensuite (Elegance)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Economy Double Room Single Use, Ensuite

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Brookside's great location gets high marks from our customers. During your stay, you're just a quick walk from University of Chester. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. Built in 1900, this 3-star hotel has 28 rooms over 3 floors. Each room includes amenities such as free WiFi and digital TV channels.

  • All rooms offer digital TV, DVD players and room service
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests have great things to say about the central location and the helpful staff
  • Within a 15-minute walk of University of Chester and Chester City Walls

Brookside ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Brookside

Everyone (2) Couples (1)
5 out of 5
Friendly, and welcoming staff. Property was nice and cosy

Posted by on 29 Apr 2019

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4 out of 5

Posted by on 18 Mar 2019

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5 out of 5

Brilliant

Staff are all very very helpful and pleasant. Car park is quite tight especially if you have a long or large car but there is another secure car park if this full which is also free. Would definitely stay there again.

Posted by , from Beverley East Yorkshire on 30 Apr 2018

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Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at the business-friendly Brookside. Free self parking is available. Smoking is allowed in designated areas at this 3-star Chester hotel.

  • 1 building
  • 28 guestrooms or units
  • 3 levels
  • Built in 1900
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Liverpool (LPL-John Lennon) (39.2 km / 24.4 mi)
  • Train station: Bache Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Brookside offers 28 forms of accommodation with DVD players and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Digital televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Television
  • Digital channels
  • DVD player
  • Coffee maker
  • Egyptian cotton linens
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Brook View Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Late-night fare is available from room service (during limited hours).

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 6:30 AM-11 PM
  • Saturday-Sunday: 7:30 AM-midnight
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 6:30 AM - 11 PM
  • Saturday - Sunday: 7:30 AM - midnight
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast and lunch. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 11.50 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brookside Chester
  • Brookside Hotel Chester
  • Brookside Hotel
  • Brookside Hotel
  • Brookside Chester
  • Brookside Hotel Chester

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.