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4.2 out of 5

"Riverside location, friendliness of staff, good food and drink, highly recommended. " More

By a verified traveller on Sun 01 Mar 2020

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Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£114* Per night/room 24 May - 25 May

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of The Boathouse & Riverside Rooms's walkable location. During your stay, you're just a quick walk from Grosvenor Park. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This 4-star inn has 21 rooms. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer flat-screen TVs, coffee/tea makers and hairdryers
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include a car charging station and a terrace
  • Guests speak favourably about the location and the helpful staff
  • Within a 15-minute walk of Chester Cathedral and Chester City Walls

The Boathouse & Riverside Rooms ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Boathouse & Riverside Rooms

Everyone (3) Couples (3)
1 out of 5
Make sure you don’t get room 1 or 2 as they are not in the photos and look nothing like what’s advertised.

Posted by on 23 Aug 2020

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Comment from Hotel Management

17 Oct 2020 by Hannah Graham, Assistant Manager

I believe we have discussed your stay further. Hope you're staying safe.

5 out of 5
Riverside location, friendliness of staff, good food and drink, highly recommended.

Posted by , from Bury, Lancashire, UK on 1 Mar 2020

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5 out of 5
location is perfect, stayed here a few times now and cannot fault.

Posted by on 2 Dec 2019

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4 out of 5
Beautiful location beside the river. Staff very helpful. Comfortable bed and room was good. Noise from adjacent rooms plumbing was a negative but overall good to excellent

Posted by on 17 Apr 2019

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5 out of 5

Posted by on 20 Feb 2019

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5 out of 5
Hotel is in a excellent location for the city centre, nice river walks and boat trips, great breakfast and also free parking.

Posted by , from Derbyshire on 29 Jan 2019

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About the The Boathouse & Riverside Rooms

Location 21 The Groves, Chester, England CH1 1SD

Renovations + Closures

This property is closed from 26 December 2020 to 16 May 2021 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. This 4-star Chester inn is smoke free.

  • 21 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Limited onsite parking

Transport

  • Train station: Chester Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

The Boathouse & Riverside Rooms offers 21 forms of accommodation which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. This Chester inn provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 10:30 AM.

On-site venue – This restaurant specialises in British cuisine.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 15 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts credit cards, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 15.00 for adults and GBP 10.00 for children (approximately)
  • Crib (infant bed) fee: GBP 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boathouse Riverside Rooms Hotel Chester
  • Boathouse Riverside Rooms Hotel
  • Boathouse Riverside Rooms Chester
  • Boathouse Riverside Rooms
  • Boathouse Riverside Rooms Inn Chester
  • Boathouse Riverside Rooms Inn
  • The Boathouse Riverside Rooms
  • The Boathouse & Riverside
  • The Boathouse & Riverside Rooms Inn
  • The Boathouse & Riverside Rooms Chester
  • The Boathouse & Riverside Rooms Inn Chester

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.