15 Apr 2023 by Reception
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa.We are pleased to read that you enjoyed your stay, and do hope to hear from you again.
19 Nov 2022 by Jane
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa.We are pleased to read that you enjoyed your stay at The Mill and do hope to welcome you again at a future date.
25 Aug 2022 by Jane
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa.Thank you for your comment regarding not having the room you requested. If we have rooms available, we do quite often offer complimentary upgrades. Could this have been the case? We would never downgrade a room, as we always have to offer a similar grade of above. Should you feel you need to discuss this further, please don't hesitate to contact me directly.
2 Aug 2022 by Andrew
Thank you for taking time out to review your recent stay with us at the hotel. We thank you for your positive comments regarding the hotel. We will ensure our management team does here about your positive feedback. We do look forward to seeing you again in the future. Kindest regards, Andrew, Reception.
17 Jun 2022 by Jane
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. Thank you for your comments. I will ensure they are forwarded on to our management team for them to view.. We do hope that we can welcome you again at a future date. Our reception team are always available for guests to contact during their stay, should they have any problems that need resolving.
11 Dec 2021 by Jane
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We do hope that you will be able to visit us again at a future date.
20 Nov 2021 by Jane
Thank you for taking the time to review your recent visit to The Mill Hotel. We do hope you enjoyed your recent stay with us, and do hope that we will be able to assist you with any future reservations.
23 Aug 2020 by Reception
Thank you for taking the time to review your recent visit. We are very glad to hear that you enjoyed your stay. Our teams within the Hotel are working very hard due to the Covid-19 restrictions that have been put in place, and am glad to hear positive comments in regards to this. We do hope to welcome you back to the Mill Hotel & Spa in the future.
The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. A sauna, spa services, and a terrace are also featured at The Mill Hotel & Spa. For a fee, parking is available. This 3-star Chester hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
The Mill Hotel & Spa offers 132 accommodations with an iron/ironing board and free toiletries. Digital televisions are provided. Bathrooms include a combined bath/shower unit. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.
Guests are served a free full breakfast daily from 7 AM to 10:00 AM.
The Canal Barge – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.