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4.0 out of 5

"The hotel room was very disappointing. Old style furniture, squashed in, so everything was too close. Someone had to come and move the wardrobe to swi ... " More

By a verified traveller on Wed 06 Nov 2019

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Hotel Description

Our customers tell us that they can't get enough of the overall value at The Mill Hotel & Spa. During your stay, you're just a quick walk from Chester City Walls. Enjoy features like free breakfast and free WiFi in public areas, plus 2 restaurants. This 3-star hotel has 132 rooms over 5 floors. Each room includes amenities such as free WiFi and digital TV channels.

  • All rooms offer digital TV, room service (during limited hours) and ironing boards
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, manicures and pedicures or Swedish massages at The Mill Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a health club
  • Guests have great things to say about the proximity to shopping and the value of their stay
  • 14 minutes by car from Chester Zoo and 6 minutes from Chester City Walls

Classic Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£88* Per night/room 21 Jun - 22 Jun

Business Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, Canal View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Single Room, 1 Single Bed

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Classic Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Club Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Mill Hotel & Spa ratings based on 26 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Mill Hotel & Spa

Everyone (17) Couples (4) Family (1)
3 out of 5
The hotel room was very disappointing. Old style furniture, squashed in, so everything was too close. Someone had to come and move the wardrobe to switch the radiator on! You had to squeeze past the bed and wall to reach the phone on the bedside table. There was only room for 1 bedside table. This was supposedly an upgraded room too. Very small bathroom .... but plenty of hot water.

Posted by on 6 Nov 2019

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5 out of 5
Great hotel ideal location. Excellent breakfast. Quality rooms

Posted by on 6 Sep 2019

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5 out of 5

Posted by on 15 Jul 2019

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5 out of 5

Posted by on 15 Jul 2019

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5 out of 5
ILovely hotel great locatiom and very friendly and helpful staff. We had an evening meal at hotel, food was lovely and service was great. Enjoyed the lovely pool and in the morning a lovely breakfast. Would definitely recomend this hotel.

Posted by on 4 Jun 2019

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5 out of 5
Great food great location great service had a twin room only complaint shower was poor no pressure

Posted by on 9 May 2019

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3 out of 5
Nice enough hotel with a good location and friendly staff however could do with a bit more attention paid to cleanliness especially within the pool area and changing rooms.

Posted by on 25 Apr 2019

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4 out of 5
Breakfast very poor. Compared to other hotels will stay again but without breakfast

Posted by on 30 Mar 2019

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5 out of 5
Very clean room had all the amenities, lovely pool and steam room

Posted by on 24 Mar 2019

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5 out of 5

Posted by on 10 Jan 2019

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Property Features

The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly The Mill Hotel & Spa. For a fee, parking is available. This 3-star Chester hotel is smoke free.

  • 132 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers for purchase
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Liverpool (LPL-John Lennon) (40.6 km / 25.2 mi)
  • Train station: Chester Station (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Mill Hotel & Spa offers 132 forms of accommodation with an iron/ironing board and free toiletries. Digital televisions are provided. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer available
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free full breakfast daily from 7 AM to 10 AM.

The Canal Barge – This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Swedish massage
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Debit cards not accepted
  • Staffed front desk
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 7.50 per day
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mill
  • Mill Chester
  • Mill Hotel
  • Mill Hotel Chester
  • Mill Hotel Spa
  • The Mill Hotel & Spa Hotel
  • The Mill Hotel & Spa Chester
  • The Mill Hotel & Spa Hotel Chester

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.