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4.1 out of 5

"We like the location & also the amenities, Although we couldn’t use them at the present circumstances. We also enjoyed the service at breakfast time b ... " More

By a verified traveller on Wed 05 Aug 2020

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Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£69* Per night/room 17 May - 18 May

Classic Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Business Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, Canal View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Club Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The free breakfast at The Mill Hotel & Spa gets good marks from our customers. During your stay, you're just a quick walk from Chester City Walls. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. This 3-star hotel has 132 rooms over 5 floors. Each room includes amenities such as free WiFi and digital TV channels.

  • All rooms offer digital TV, room service (during limited hours) and ironing boards
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, manicures and pedicures or Swedish massages at The Mill Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a health club
  • Guests have great things to say about the helpful staff and the value of their stay
  • Within a 15-minute walk of Chester City Walls and Chester Cathedral

The Mill Hotel & Spa ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Mill Hotel & Spa

Everyone (7) Couples (3) Family (2)
5 out of 5
We like the location & also the amenities, Although we couldn’t use them at the present circumstances. We also enjoyed the service at breakfast time being waited on. We love the nice craft beers that’s available at the bar. Nothing we didn’t like.

Posted by , from Preston on 5 Aug 2020

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Comment from Hotel Management

23 Aug 2020 by Reception

Thank you for taking the time to review your recent visit. We are very glad to hear that you enjoyed your stay. Our teams within the Hotel are working very hard due to the Covid-19 restrictions that have been put in place, and am glad to hear positive comments in regards to this. We do hope to welcome you back to the Mill Hotel & Spa in the future.

3 out of 5
The hotel room was very disappointing. Old style furniture, squashed in, so everything was too close. Someone had to come and move the wardrobe to switch the radiator on! You had to squeeze past the bed and wall to reach the phone on the bedside table. There was only room for 1 bedside table. This was supposedly an upgraded room too. Very small bathroom .... but plenty of hot water.

Posted by on 6 Nov 2019

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5 out of 5
Great hotel ideal location. Excellent breakfast. Quality rooms

Posted by on 6 Sep 2019

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5 out of 5

Posted by on 15 Jul 2019

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5 out of 5

Posted by on 15 Jul 2019

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5 out of 5
ILovely hotel great locatiom and very friendly and helpful staff. We had an evening meal at hotel, food was lovely and service was great. Enjoyed the lovely pool and in the morning a lovely breakfast. Would definitely recomend this hotel.

Posted by on 4 Jun 2019

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5 out of 5
Great food great location great service had a twin room only complaint shower was poor no pressure

Posted by on 9 May 2019

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3 out of 5
Nice enough hotel with a good location and friendly staff however could do with a bit more attention paid to cleanliness especially within the pool area and changing rooms.

Posted by on 25 Apr 2019

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4 out of 5
Breakfast very poor. Compared to other hotels will stay again but without breakfast

Posted by on 30 Mar 2019

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5 out of 5
Very clean room had all the amenities, lovely pool and steam room

Posted by on 24 Mar 2019

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Renovations + Closures

This property is closed from 26 December 2020 to 4 February 2021 (dates subject to change).

Property Features

The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly The Mill Hotel & Spa. For a fee, parking is available. This 3-star Chester hotel is smoke free.

  • 132 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Bar or lounge
  • Deli
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers for purchase
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Liverpool (LPL-John Lennon) (41.4 km / 25.7 mi)
  • Train station: Chester Station (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Mill Hotel & Spa offers 132 forms of accommodation with an iron/ironing board and free toiletries. Digital televisions are provided. Bathrooms include a combined bath/shower unit. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer available
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free full breakfast daily from 7 AM to 10:00 AM.

The Canal Barge – This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Swedish massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 7.50 per day
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mill
  • Mill Chester
  • Mill Hotel
  • Mill Hotel Chester
  • Mill Hotel Spa
  • The Mill Hotel & Spa Hotel
  • The Mill Hotel & Spa Chester
  • The Mill Hotel & Spa Hotel Chester

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.