Skip to main content
Beginning of main content
4.1 out of 5

"Good place to stay near the centre, but basic. Breakfast is over the road at a cafe. " More

By a verified traveller on Sun 19 Aug 2018

Enter dates to see availability

Hotel Description

Our customers tell us that they enjoy the quiet rooms at The Ormonde. During your stay, you'll be within walking distance of Chester Cathedral. Free WiFi in public areas, free self-parking and breakfast (surcharge) are available. This 3.5-star hotel has 14 rooms. Enjoy your stay with amenities like a flat-screen TV in each room.

  • All rooms offer flat-screen TVs, showers and hairdryers
  • Free WiFi in some public areas
  • Free self-parking
  • English breakfast served daily for a fee
  • Amenities include laundry facilities
  • Guests have good things to say about the accommodation, from cleanliness and comfy beds to overall comfort and low noise level
  • Within a 15-minute walk of Chester Cathedral and Chester City Walls

Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£46* Per night/room 17 Oct - 18 Oct

Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

The Ormonde ratings based on 15 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Ormonde

Everyone (12) Couples (2)
4 out of 5
Nice owner who showed me to my room and told me how to use the lock shower etc. Room small but adequate. Nice mattress too.

Posted by on 29 Sep 2019

Was this review helpful to you?
Comment from Hotel Management

1 Oct 2019 by the ormonde

thank you

4 out of 5
Free parking and check in time flexible. Nice and clean decor

Posted by on 14 Jul 2019

Was this review helpful to you?
Comment from Hotel Management

14 Jul 2019 by The Ormonde

Thank you

3 out of 5
Cheap, did the job. Could do with softer pillow option.

Posted by on 30 Jun 2019

Was this review helpful to you?
Comment from Hotel Management

1 Jul 2019 by ormonde

thanks

4 out of 5
Very close to train station; room overlooked sex shop

Posted by , from Staffordshire on 19 Nov 2018

Was this review helpful to you?
Comment from Hotel Management

21 Nov 2018 by the Ormonde

thank you for your nice review

5 out of 5
Very nice hotel .handy location. Beds very comfortable and rooms clean.Breakfast good. And very safe car parking.

Posted by on 6 Sep 2018

Was this review helpful to you?
Comment from Hotel Management

7 Sep 2018 by the ormonde

thank you

4 out of 5
Good place to stay near the centre, but basic. Breakfast is over the road at a cafe.

Posted by on 19 Aug 2018

Was this review helpful to you?
Comment from Hotel Management

19 Aug 2018 by the ormonde

thank you

5 out of 5

A few days in Chester

Easy walking distance into town. All staff welcoming, polite and helpful. If l were to nit pick the only thing that could make it better would be if you could eat at the hotel. However breakfast is available directly opposite the hotel. If we are ever in Chester again we would stay her.

Posted by on 6 Aug 2018

Was this review helpful to you?
Comment from Hotel Management

7 Aug 2018 by the ormonde

thank you so much

5 out of 5

Conveniently located hotel

Ideal for a short break in Chester 5 minutes walk from the City Centre

Posted by , from Birmingham on 6 Aug 2018

Was this review helpful to you?
Comment from Hotel Management

7 Aug 2018 by the ormonde

thank you so much

1 out of 5

Just appalling service, avoid!

Pros: The chap on reception.
Cons: Everything else!
Location: Location is reasonable, close to station and town centre.
I booked the room at The Ormond online, months in advance of my stay, and the confirmation went astray after a few weeks in my inbox. I couldn't remember which website I'd booked through so called the hotel. I was advised it was booked via Expedia (incorrect) and consequently had no joy obtaining a replacement confirmation. I phoned again a few days before travelling to Chester to a) confirm the booking once more, and b) confirm the room was suitable for 2 people (as I didn't have the confirmation to give me that confidence). I was assured yes on both counts. We turned up at the hotel at 7pm on Saturday, to be told the room booked was a single! The poor chap on Reception was mortified, and phoned the owner. He was extremely rude, bordering on aggressive, and practically accused me of lying, and taking no responsibility for the incorrect information he'd provided (twice), knowing I did not have the confirmation to check details.The only solution, he said, was to book a second single room, doubling the price. As Chester Races were on, there was not a room to be had in the area, and frankly by this point we were in no mood to celebrate. We ended up driving over 120 miles home rather than enjoying a nice night out with friends. I would never stay at this hotel, and would recommend friends and colleagues avoid it rather than having a similar experience. It is (according to Reception) not the first time this has happened to a guest.

Posted by on 2 Aug 2018

Was this review helpful to you?
Comment from Hotel Management

7 Aug 2018 by the ormonde

hello there we are aware of the situation you were in and we will advice the following: the room you booked was SINGLE room just for one person.and you wanted a double on arrival. this can be possible any other days but not chester races because we were fully booked.nevertheless we suggested to you to have two singles for you and your accomplice but you refused. when you booked this it was not us who did it. it was you on your free time, and if a mistake was occurred we believe this is nothing to do with us. we always try to resolve any problem but when it is chester races the availability is limited. we have so many guests who had a wonderful experience at our guesthouse and we are sorry to learn that you had a bad one thanks

5 out of 5
Right around the corner from train station and short walk into town. The staff are very pleasant and helpful. As a single traveller I felt secure. Room was basic but comfortable and clean. Will be going back in the future.

Posted by , from southport on 25 May 2018

Was this review helpful to you?
Comment from Hotel Management

1 Jun 2018 by the romonde

thank you

Property Features

The Ormonde offers its guests laundry facilities. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. This 3.5-star Chester hotel is smoke free.

  • 14 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Manchester (MAN) (53.4 km / 33.2 mi)
  • Train station: Chester Station (0.2 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

The Ormonde offers 14 forms of accommodation with a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 8 AM to 10 AM.

Hotel Policies

Check-in

  • Check-in time starts at 1:30 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children 16 and younger are not allowed at this property from April to December. The rest of the year they are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

WiFi is only available in public areas.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts

Fees

Guests will be asked to pay the following charges at the property:

  • Towels/sheets: GBP 0.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 5.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ormonde Hotel Chester
  • Ormonde Chester
  • The Ormonde Hotel
  • The Ormonde Chester
  • The Ormonde Hotel Chester

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 16 years old and younger aren't allowed from April to December.
  • Alcohol isn't served at The Ormonde.
url importing https://www.ebookers.com/Chester-Hotels-The-Ormonde.h19458621-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.