Skip to main content
Beginning of main content
4.1 out of 5

"Lovely hotel, very central to town centre and lots of bars and restaurants all round about. Parking easy, parked in NCP pepper street, hotel around co ... " More

By a verified traveller on Sat 07 Dec 2019

Enter dates to see availability

Hotel Description

The Townhouse's great location gets high marks from our customers. During your stay, you're just a quick walk from Chester Cathedral. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. Built in 1699, this 3.5-star hotel has 30 rooms over 3 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer flat-screen TVs, hydromassage showerheads and coffee/tea makers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the restaurant and the location
  • Steps from Old Dee Bridge and Grosvenor Museum
  • Pets welcome for a fee

Classic Double or Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£60* Per night/room 13 Jul - 14 Jul

Executive Double or Twin Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Quadruple Room, Multiple Beds

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms

Bed Count 2 Double Beds Maximum Occupancy 9 Max

Exclusive Suite, Multiple Beds

Bed Count 2 King Beds Maximum Occupancy 10 Max

The Townhouse ratings based on 8 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Townhouse

Everyone (4) Couples (1) Family (3)
5 out of 5
Lovely hotel, very central to town centre and lots of bars and restaurants all round about. Parking easy, parked in NCP pepper street, hotel around corner. You 30% off voucher for parking with the hotel! Would recommend definitely!

Posted by on 7 Dec 2019

Was this review helpful to you?
4 out of 5
Reception, staff, location, great! Downside stayed in annex and although well appointed walls extremely thin. Partying neighbours unaware/don’t care so peace after midnight; no phones in rooms to call reception.

Posted by on 23 Nov 2019

Was this review helpful to you?
4 out of 5
cos Tv not clear is up down By Elic ?? Weather is snow LastYesterday .... u was miss spoon by tea cup ... please repair Tv

Posted by on 11 Mar 2019

Was this review helpful to you?
Comment from Hotel Management

18 Mar 2019 by jo

Thank you for your feedback i will look into the issues raised Kind Regards Jo - Deputy General Manager

5 out of 5
Hard to sleap due to music at night. The music was turner off when we made the staff aware of this.

Posted by , from Norway on 19 Oct 2018

Was this review helpful to you?
Comment from Hotel Management

8 Nov 2018 by jo

Thank you for your feedback, we apologize for the music levels and we will ensure this doesn't happen again for future guests

4 out of 5
Very central location. Staff were helpful and friendly. Only negative was no hairdryer and we hadn't brought one.

Posted by on 8 Apr 2018

Was this review helpful to you?
Comment from Hotel Management

14 Mar 2019 by jo

Thanks for staying with us. We appreciate your feedback! and hope to welcome you back soon

4 out of 5

Modern hotel in city centre

Pros: Proximity to centre of Chester
Cons: Breakfast was continental and plentiful but my husband would have loved a full English!
Location: The historical city of Chester has plenty to see and do from boat trips to lively bars and restaurants. For children Chester zoo is 5mins away!
Good family sized room, clean and comfortable. The bathroom was small with only a shower so not good for those with younger children. Overall very pleasant with helpful staff.

Posted by , from Huddersfield, West Yorks on 29 Mar 2017

Was this review helpful to you?
4 out of 5

Exceeding expectations

Pros: Nice boutique look to the interior, simple and good wifi, comfy bed, nice shower if a bit small.
Cons: Full breakfast or more genuine continental would have been nice.
Location: Everything seems to be within a short walk, station a little further.
Town Centre location so can be a bit noisy outside. At this price I wasn't expecting anything this good,

Posted by , from Petersfield, Hampshire on 21 Jan 2017

Was this review helpful to you?
3 out of 5


Booking was for ground floor annex I was put on second floor I have a false leg there for it was difficult to get up&down the stairs reception did not any compassion at all

Posted by , from Bedfordshire on 10 Sep 2016

Was this review helpful to you?

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour or ticket assistance, and a fireplace in the lobby are also featured at the business-friendly The Townhouse. For a fee, parking is available. A complete renovation of The Townhouse was completed in May 2018. This 3.5-star Chester hotel is smoke free.

  • 30 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1699
  • Dining venue
  • Bar or lounge
  • Deli
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge) , Offsite parking discounted rates available


  • Airport: Liverpool (LPL-John Lennon) (40.1 km / 24.9 mi)
  • Train station: Chester Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Townhouse offers 30 forms of accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Oven
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

The Townhouse has a restaurant on site.

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.
  • Cots (infant beds) are available for GBP 20.0 per day.

Pet Policy

  • Pets: GBP 20.00 per pet, per night
  • Maximum 2 per room


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

An early check-in may be available by prior arrangement.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Staffed front desk
  • No lifts
  • Debit cards
  • Online Penalty Collection


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 10.00 for adults and GBP 5.00 for children (approximately)
  • Self-parking fee: GBP 12.50 per day
  • Pet fee: GBP 20.00 per pet, per night
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 20.0 per day
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bridge Street Townhouse Hotel Chester
  • Bridge Street Townhouse Hotel
  • Bridge Street Townhouse Chester
  • Bridge Street Townhouse
  • The D Hotel Chester
  • Chester Townhouse Hotel
  • The Townhouse Hotel
  • The Townhouse Chester
  • The Townhouse Hotel Chester
url importing
There was an error importing /Chester-Hotels-The-Townhouse.h13351750-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.