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Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
£57* Per night/room 20 Apr - 21 Apr

Junior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Capital Plaza Hotel, you're just a quick walk from Museum of Maya Culture. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Nah Balam
  • Take a swim in the outdoor pool
  • Amenities include 4 meeting rooms, a conference centre and a lift
  • On-site recreation includes a gym
  • Steps from Museum of Maya Culture and Museo de la Ciudad

Capital Plaza Hotel ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Capital Plaza Hotel

Everyone (2)
4 out of 5

A bit old, but very clean and comfortable.

Nice pool, nice staff, even the breakfast was great in comparison to the obvios Mexican style. We even extended the stay. Good valie for the money!

Posted by , from brandenburg on 5 Feb 2017

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4 out of 5
Wir haben das Hotel auf unserer Rundreise für eine Nacht gebucht. Gite Lage, gutes Frühstücksbuffet. In der Nacht war es etwas laut da junge Gäste im Hotel Lärm gemacht haben.

Posted by on 11 Dec 2016

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Property Features

There's a restaurant on site. WiFi is free in public spaces. Capital Plaza Hotel offers its guests an outdoor pool and a fitness centre. Event space at this hotel measures 0 square feet (0 square metres) and includes a conference centre. The business-friendly Capital Plaza Hotel also features a terrace, a garden, and room service (during limited hours). Self parking is free. This 3.5-star Chetumal hotel is smoke free.

  • 85 guestrooms or units
  • 4 levels
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Conference centre
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Capital Plaza Hotel offers 85 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Chetumal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Nah Balam – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 20

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Capital Plaza Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Capital Plaza Chetumal
  • Capital Plaza Hotel Chetumal
  • Capital Plaza Hotel Hotel
  • Capital Plaza Hotel Chetumal
  • Capital Plaza Hotel Hotel Chetumal

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.