65.0% Based on 342 reviews TripAdvisor traveller rating 4 out of 5

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Hotel Description

Our customers tell us that they enjoy the free breakfast at City Express Chetumal. During your stay, you'll be connected to a shopping centre and close to Payo Obispo Zoo. Free WiFi in public areas, free self-parking and a free area shuttle are available. Built in 2013, this 2.5-star hotel has 109 rooms over 6 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with flat-screen TVs, showers and phones
  • Free hot/cold buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business centre and a meeting room
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the proximity to shopping and the area's walkability
  • Just a 3-minute drive from Payo Obispo Zoo and a few minutes from Santuario del Manati
  • Free local-area shuttle service

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£54 per night

Standard Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

65.0% of guests recommend out of 342 reviews

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Property Features

City Express Chetumal offers its guests an outdoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. A free area shuttle within 10 km is available. The business-friendly City Express Chetumal also features tour or ticket assistance, coffee/tea in common area, and dry cleaning/laundry services. Free self parking is available. This Chetumal hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 6 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool1
  • Free WiFi
  • Free area shuttle

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Chetumal, Quintana Roo (CTM-Chetumal Intl.) (3.2 km / 2 mi)
  • Property shuttles: Free area shuttle within 10 km
  • Parking: Free self parking

Room Amenities

City Express Chetumal offers 109 forms of accommodation with air conditioning. Flat-screen televisions come with cable channels. Bathrooms include a shower. This Chetumal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 7 AM to 11 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at City Express Chetumal

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Noise-free rooms not guaranteed
  • No pets or service animals allowed

Hotel Names

  • City Express Chetumal Hotel
  • City Express Chetumal
  • City Express Chetumal Mexico - Quintana Roo
  • City Express Hotel

You should know

  • Pets and service animals are not allowed on site.