65.0% Based on 310 reviews TripAdvisor traveller rating 3.5 out of 5

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Hotel Description

Our customers tell us they enjoy the free breakfast at City Express Chetumal. During your stay, you'll be close to Payo Obispo Zoo. Free WiFi in public areas, free self-parking and a free area shuttle are available. Built in 2013, this 2.5-star hotel has 109 rooms over 6 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with flat-screen TVs, phones and desks
  • Free hot/cold buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the breakfast and the area's walkability
  • 8 minutes by car from Santuario del Manati and 10 minutes from Palacio Municipal De Othon P. Blanco
  • Free local-area shuttle service

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

65.0% of guests recommend out of 310 reviews

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Property Features

WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. A free area shuttle within 10 km is available. A fitness centre, tour or ticket assistance, and coffee/tea in common area are also featured at the business-friendly City Express Chetumal. Free self parking is available. This Chetumal hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 6 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Chetumal, Quintana Roo (CTM-Chetumal Intl.) (3 km / 1.8 mi)
  • Property shuttles: Free area shuttle within 10 km
  • Parking: Free self parking

Room Amenities

City Express Chetumal offers 109 forms of accommodation with air conditioning. Flat-screen televisions come with cable channels. Bathrooms include a shower. This Chetumal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 7 AM to 11 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at City Express Chetumal

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Noise-free rooms not guaranteed
  • No pets or service animals allowed

Hotel Names

  • City Express Chetumal Hotel
  • City Express Chetumal
  • City Express Chetumal Mexico - Quintana Roo
  • City Express Hotel

You should know

  • Pets and service animals are not allowed on site.