In Dec 2018, the hotel had been very recently renovated, and the fitout is impressively new, modern and clean.
The staff seemed to still be working out some procedures - our booking could not be found, and our room was cleaned after 5pm - but they were extremely helpful, and we had no serious problems.
WiFi was free, but pretty flakey at best and unusable sometimes. The TV signal was generally poor too.
Location is decent. There is a big shopping centre a few minutes walk away. The city centre is not within reasonable walking distance, so you’ll need a ride to the night market. But it’s easy if you have a car, and many of the best sights around Chiang Rai are out of the city anyway.
Breakfast is good. The usual Thai hotel range, but a good range, good quality, well served, and plenty of seating. At a busy time of year, there was plenty of space for everyone.
Pool looks great, but at a cold time of year, with rain, it was not being used.