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4.1 out of 5

"Hotel reception staff not very pleasant or helpful didn’t crack a smile or welcome us to the hotel just took a $75 deposit pointed to lift and that wa ... " More

By a verified traveller on Wed 07 Nov 2018

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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£69* Per night/room 4 Oct - 5 Oct

Standard Room, 2 Double Beds, Lake View

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Standard Suite, 1 King Bed, Lakeside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Description

Our customers tell us they enjoy Congress Plaza Hotel's good location. During your stay, you're just a quick walk from Grant Park. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. Built in 1893, this 3.5-star hotel has 870 rooms over 14 floors. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • Air-conditioned rooms with deep-soaking bathtubs, cable TV and fridges
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served weekends for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the comfortable guestrooms and the local sightseeing
  • Steps from Columbia College Chicago and Museum of Contemporary Photography

Congress Plaza Hotel ratings based on 11 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Congress Plaza Hotel

Everyone (6) Family (1)
3 out of 5
Hotel reception staff not very pleasant or helpful didn’t crack a smile or welcome us to the hotel just took a $75 deposit pointed to lift and that was it figured everything else out yourself, lads in restraunt were lovely and porters etc, even the security man was very helpful, otherwise super trip

Posted by , from Co meath on 7 Nov 2018

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5 out of 5

Good Hotel in a prime location

Pros: On the web
Cons: The bathroom taps ran constantly and the lock on the bathroom door was very haphazard.
Location: In prime location for visiting the art gallery and all the major tourist sites.
Had a very pleasant stay in this hotel. The staff were all very helpful and the room was what I had expected.

Posted by , from UK on 21 Mar 2018

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4 out of 5

Posted by on 3 Dec 2019

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Comment from Hotel Management

9 Dec 2019 by The Congress Plaza Hotel and Convention Center

Thank you for choosing The Congress Plaza Hotel, we look forward to hosting you for a future stay!

5 out of 5

Posted by on 5 Nov 2019

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Comment from Hotel Management

5 Nov 2019 by The Congress Plaza Hotel and Convention Center

Thank you for choosing The Congress Plaza Hotel, we appreciate your feedback and look forward to hosting you for a future stay!

3 out of 5
Service au check in et lorsqu'un probleme c'est présenté en chambre n'était pas très cordial.

Posted by on 27 Oct 2019

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Comment from Hotel Management

28 Oct 2019 by The Congress Plaza Hotel and Convention Center

Thank you for choosing The Congress Plaza Hotel, we look forward to hosting you for a future stay!

4 out of 5
Spacious clean room with AC, perfect bed. Beautiful lobby and nice bar. Good location near the Grant Park, Millennium Park and Chicago Art Institute.

Posted by on 2 Sep 2019

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Comment from Hotel Management

4 Sep 2019 by Congress Plaza Hotel and Convention Center

Thank you for choosing The Congress Plaza Hotel, we look forward to hosting you for a future stay!

3 out of 5

Gutes Preis-Leistungsverhältnis

Gute Lage, Restaurants, Kulturszene in der Nähe. Man kann viele Sehenswürdigkeiten zu Fuß erreichen

Posted by , from Bayern on 16 Nov 2017

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4 out of 5

Sehr gut

Pros: Das Ambiente. Blick auf den See.
Zimmer mit Blick auf den See (12. Stock). Gut eingerichtet, geräumig, alles vorhanden, preislich sehr interessant (vermutlich stark abhängig Jahreszeit / Events). Wir waren schon einmal da (Frühjahr 2016). Wir waren damals zufrieden und auch diesmal. Wir kommen wieder. Frühstück (sehr gut) nicht inbegriffen, aber preislich OK.

Posted by on 4 Nov 2017

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5 out of 5

Stilvolles Hotel in bester Lage

Pros: Der Stil und die Lage.
Das Congress Plaza ist ein wundervoll uriges stilvolles Hotel mit sehr zentraler und schöner Lage am Grant Park, wenige Meter von der Buckingham Fountain und dem Lake Michigan entfernt. Wer auf Hotels mit gewissem Flair steht, ist hier genau richtig.

Posted by on 22 Oct 2017

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5 out of 5

Chicago Marathon

Pros: Das Bett und die Lage
Cons: Klar man könnte es renovieren aber dann geht der Preis wieder rauf. Also deshalb sag ich nein.
Location: Sehr zentral gelegen. Gut erreichbar mit Metro vom Airport.
Wir haben am Chicago Marathon teilgenommen und das Congress Plaza ist gleich an der Start- und Finishline. Super cool. Auch sonst ist die Lage ausgezeichnet. Das Hotel ist nicht mehr das neuste aber die Zimmer sind tiptop und die Betten super. Wir haben super geschlafen.

Posted by , from Zürich on 15 Oct 2017

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Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business centre. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square metres) and includes conference rooms. A fitness centre, multilingual staff, and gift shops/news stands are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available. This 3.5-star Chicago hotel is smoke free.

  • 870 guestrooms or units
  • 14 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 50000 sq ft of conference space
  • 4645 sq. m of conference space
  • Built in 1893
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (31.2 km / 19.4 mi)
  • Train station: Chicago Van Buren Street Station (0.4 km / 0.2 mi)
  • Metro station: Harrison Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Congress Plaza Hotel offers 870 forms of accommodation with a safe and coffee/tea makers. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Deep-soaking tub
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast on weekends from 6:30 AM and 11:00 AM.

Tavern Tap – This sports bar only serves breakfast.

Tavern Tap – On-site sports bar. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 23 for adults, and USD 12 and USD 18 for children (approximately)
  • Self-parking fee: USD 46.00 per night (in/out privileges)
  • Valet parking fee: USD 52.00 per night (in/out privileges)
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Congress Hotel
  • Congress Hotel Plaza
  • Congress Plaza
  • Congress Plaza Chicago
  • Congress Plaza Hotel
  • Congress Plaza Hotel Chicago
  • Hotel Congress Plaza
  • Plaza Congress Hotel
  • Congress Hotel Chicago
  • Congress Plaza Hotel Hotel
  • Congress Plaza Hotel Chicago
  • Congress Plaza Hotel Hotel Chicago

You should know

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.