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3.5 out of 5

"The concierge was a waist of space. Asked, "Where can we get a great deep dish pizza". Answer, "Get a map at the reception" " More

By a verified traveller on Mon 09 Sep 2019

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Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£64* Per night/room 21 Nov - 22 Nov

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Millennium)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the sightseeing around Millennium Knickerbocker Chicago. During your stay, you're just a quick walk from Oak Street. Free WiFi in public areas, dry cleaning service and concierge services are available. This 4-star hotel has 306 rooms over 14 floors. All rooms offer free WiFi and pillowtop beds.

  • Air-conditioned rooms with pillowtop beds, cable TV and Egyptian cotton sheets
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the proximity to shopping and the location
  • Steps from John Hancock Center and 5 minutes on foot from Museum of Contemporary Art

Millennium Knickerbocker Chicago ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Millennium Knickerbocker Chicago

Everyone (1) Family (1)
3 out of 5
The concierge was a waist of space. Asked, "Where can we get a great deep dish pizza". Answer, "Get a map at the reception"

Posted by on 9 Sep 2019

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Comment from Hotel Management

9 Sep 2019 by anonymus

thank you for your review and please accept our apologies. This is not service level we provide to our guests

4 out of 5
I was happy with everything xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Posted by on 23 Apr 2019

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Comment from Hotel Management

3 May 2019 by Niek

Thank you for your review

About the Millennium Knickerbocker Chicago

Location 163 East Walton Place, Chicago, IL 60611

Property Features

As a guest of Millennium Knickerbocker Chicago, you'll find a library, tour/ticket assistance, and multilingual staff. Event space at this hotel measures 4961 square feet (461 square metres) and includes conference rooms. Public spaces have free WiFi. The business-friendly Millennium Knickerbocker Chicago also features concierge services, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available. This 4-star Chicago hotel is smoke free.

  • 306 guestrooms or units
  • 14 levels
  • 4961 sq ft of conference space
  • 461 sq. m of conference space
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Fridge (on request)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Millennium Station (2.5 km / 1.6 mi)
  • Metro station: Chicago Station (Red Line) (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Millennium Knickerbocker Chicago offers 306 forms of accommodation with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Fridges, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided once per stay.

  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge available
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per day.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests. Contactless check-in and contactless checkout are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 35 per night
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 20.00 per day
  • Facilities fee: USD 15 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Millennium Knickerbocker
  • Millennium Knickerbocker Chicago
  • Millennium Knickerbocker Hotel
  • Millennium Knickerbocker Hotel Chicago
  • Chicago Millennium Knickerbocker Hotel
  • Knickerbocker Hotel Chicago
  • Millennium Knickerbocker Chicago Hotel
  • Millennium Knickerbocker Chicago Hotel
  • Millennium Knickerbocker Chicago Chicago
  • Millennium Knickerbocker Chicago Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.