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The Lodge at Chichen Itza

4.5-star property
Carretera Merida-Cancun, Km 120, Chichen Itza, YUC 020 3788 4841
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4.7 out of 5
Exceptional!
See all 3 ebookers Reviews

"Hotel is very nice, rooms are large and luxurious and in beautiful grounds. But main attraction is having Chichen Itza in the back garden with a priva ... " More

By Chris J. on Wed 17 Feb 2016

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Royal Bungalow, Jetted Tub (Mayan)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Bungalow

Bed Count 1 King Bed Maximum Occupancy 10 Max

Royal Bungalow, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Loft

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Description

During your stay at The Lodge at Chichen Itza, you're just a quick walk from Pyramid of Kukulkan. Free breakfast, free WiFi in public areas and 2 outdoor pools are available.

  • Free full breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages, facials or manicures and pedicures at Temazcal
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes hiking/biking trails, bicycles to rent and horse riding/rentals
  • Within a 10-minute walk of El Caracol and Pyramid of Kukulkan
  • Airport shuttle service available for a fee

The Lodge at Chichen Itza ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Lodge at Chichen Itza

Everyone (1) Couples (2)
5 out of 5

Amazing location

Hotel is very nice, rooms are large and luxurious and in beautiful grounds. But main attraction is having Chichen Itza in the back garden with a private entrance so you can beat the crowds in the morning

Posted by on 17 Feb 2016

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4 out of 5

Perfect for the ruins

This is a beautiful hotel if you stay in the lodges, the main building is noisier and smelly from bbq etc. The grounds are lovely and the 4 pools are very welcome in the heat but the smaller pools do get a lot of dead leaves etc in them. The food is very poor in the lunch buffet but breakfast is good and the a la carte restaurant is a better choice in the evening. The staff try very hard and are doing a great job. The easy access to the ruins means that a cooler and less crowded tour can be taken at 8am.

Posted by on 5 Jan 2016

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5 out of 5
endroit magnifique. tout était parfait. calme, propre. nourriture excellente et soignée.

Posted by on 2 May 2019

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Comment from Hotel Management

4 May 2019 by Martha

Muchas gracias por sus magníficos comentarios de su experiencia de estancia en The Lodge at Chichen Itza. Esperamos tener el honor de recibirlo nuevamente en un viaje futuro.

About the The Lodge at Chichen Itza

Location Carretera Merida-Cancun, Km 120, Chichen Itza, YUC 97752

Property Features

The Lodge at Chichen Itza offers its guests 2 outdoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury The Lodge at Chichen Itza. An airport shuttle (available 24 hours) is available for a fee. This 4.5-star Chichen Itza lodge is smoke free.

  • 38 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

The Lodge at Chichen Itza offers 38 accommodations with minibars and a safe. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 30-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Private patio (furnished)
  • Deep-soaking bath
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Climate control
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.

On-site venue – This restaurant specialises in Regional cuisine. Guests can enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Ecotours on site
  • Horse riding/rental on site

Spa Services

Temazcal has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No lift (single level property)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Lodge at Chichen Itza offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Lodge at Chichen Itza

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 6300 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chichen Itza Lodge
  • Lodge Chichen Itza
  • The Lodge At Chichen Itza Hotel
  • The At Chichen Itza
  • The Lodge at Chichen Itza Lodge
  • The Lodge at Chichen Itza Chichen Itza
  • The Lodge at Chichen Itza Lodge Chichen Itza

You should know

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.