29 Aug 2019 by Director of Marketing & Communications
Dear guest, thank you so much for choosing Kempinski Hotel Chongqing and leaving your valuable review ! It is our great honor to serve you and receive your suggestion. Your opinion is of vital importance to us, which gives us continuous motivation. We are so sorry to cause such trouble to you! We care about your feeling and experience very much and have already forwarded the incident you have met to the fitness center, the relevant department, and management. We will try our best to improve ourselves. Hoping you can enjoy a better experience at our hotel next time!
2 Apr 2024 by Luna
Dear guest, thank you so much for choosing Kempinski Hotel Chongqing and leaving your valuable review. We are very glad that you are satisfied with our hotel. Kempinski Hotel Chongqing will spare no effort to ensure you efficient, convenient and quintessential service continuously by the oldest European Luxury hotel operation. We are looking forward to serving you next time!
Kempinski Hotel Chongqing offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business centre and meeting rooms are available. A kids' pool, a nightclub, and 1 hot tub are also featured at the luxury Kempinski Hotel Chongqing. This 5-star Chongqing hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Kempinski Hotel Chongqing offers 416 air-conditioned accommodations with minibars and a safe. LCD televisions come with pay-per-view films. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Guo Hui Yan – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
The Deli – On-site coffee shop. Open daily.
Elements Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The Lounge – On-site lobby lounge. Open daily.
24-hour room service is available.
An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
For the benefit of our customers, we have provided a rating based on our ratings system.
