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4.0 out of 5

"This hotel was a lovely retreat in the midst of the mountains after a long day driving around the island. Hotel staff was very helpful, room was spac ... " More

By a verified traveller on Tue 11 Oct 2016

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Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Le Cilaos. During your stay, you'll be within walking distance of Pitons, Cirques and Remparts of Reunion Island. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This 4-star bed & breakfast has 46 rooms on 1 floor. Flat-screen TVs and minibars are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service
  • Free WiFi and wired Internet in some public areas
  • Enjoy Cajun/Creole cuisine while dining at La Lentille des Gourmets
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the 3 spa tubs
  • Amenities include free newspapers in reception, 2 meeting rooms and laundry facilities
  • Just a 4-minute drive from Pitons, Cirques and Remparts of Reunion Island and 7 minutes from Piton des Neiges

Le Cilaos ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Le Cilaos

Everyone (1) Family (1)
5 out of 5

Great retreat, worth the drive

This hotel was a lovely retreat in the midst of the mountains after a long day driving around the island. Hotel staff was very helpful, room was spacious and clean, a little piece of luxury for "ordinary" people like us. Unfortunately we arrived so late and only stayed one night so we didn't get a chance to enjoy the swimming pool as it was getting a bit chilly already, but the bathtub in the room was a nice surprise and if we hadn't travelled with a toddler and been so tired that we just simply crashed after a dinner and a bath, we surely would have taken advantage of the spa amenities (hot tub, etc) the hotel offered as well. Strongly recommend this hotel to anyone whose not intimidated by the lengthy drive through winding and narrow mountain roads, Road to Cilaos is worth it, truly amazing views along the way!

Posted by , from Finland on 11 Oct 2016

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3 out of 5
Avoir sa chambre avec vue sur les poubelles et le bruit des cuisines juste en dessous n'est guère acceptable pour les vacances

Posted by on 23 Nov 2019

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Property Features

Le Cilaos offers its guests 3 hot tubs and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 2 meeting rooms available. A terrace, tour or ticket assistance, and a garden are also featured at the business-friendly Le Cilaos. This 4-star Cilaos bed & breakfast is smoke free.

  • 1 floor
  • 46 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in some public areas: Free WiFi , Free wired Internet

Room Amenities

Le Cilaos offers 46 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.

La Lentille des Gourmets – This restaurant specialises in Cajun/Creole cuisine and serves breakfast and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

3 hot tubs are on site along with an outdoor pool.

Spa Services

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 12.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 15 for adults and EUR 8 for children (approximately)
  • Rollaway bed fee: EUR 12.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Le Cilaos Reunion Island
  • Le Cilaos Cilaos
  • Le Cilaos Bed & breakfast
  • Le Cilaos Bed & breakfast Cilaos

You should know

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.