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Hotel Description

Our customers tell us they can't get enough of Hotel Lucerna Ciudad Juarez's great location. During your stay, you're just a quick walk from Plaza de las Americas. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This 4.5-star hotel has 138 rooms over 7 floors. Enjoy your stay with amenities like free WiFi and a balcony in each room.

  • All rooms offer balconies, iPod docking stations and 24-hour room service
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include free babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests like the bar and breakfast
  • Within a 15-minute walk of Plaza de las Americas and Paso del Norte Cultural Center
  • Airport and local-area shuttle service available

Deluxe Double Room, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
£49* Per night/room 16 Aug - 17 Aug

LUCERNA SELECT KING

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Renovations + Closures

The following facilities will be closed from 01 June 2020 to 31 August 2020 (dates subject to change):

  • Swimming pool

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room. Public spaces have free WiFi. A fitness centre, tour or ticket assistance, and concierge services are also featured at the luxury Hotel Lucerna Ciudad Juarez. Free self parking is available. This 4.5-star Ciudad Juarez hotel is smoke free.

  • 138 guestrooms or units
  • 7 levels
  • 2 buildings
  • Dining venue
  • Bar or lounge
  • Childcare (free)
  • Business centre (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (free)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) (13.9 km / 8.6 mi)
  • Train station: El Paso Union Depot (6.5 km / 4.1 mi)
  • Parking: Free self parking

Room Amenities

Hotel Lucerna Ciudad Juarez offers 138 forms of accommodation which are accessible via exterior corridors and feature iPod docking stations and a safe. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. This Ciudad Juarez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • iPod dock
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Hotel Lucerna Ciudad Juarez has a restaurant serving breakfast, brunch, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transport is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

Contactless check-in and contactless check-out are available

Individually wrapped food options are available through room service

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The deposit amount is equivalent to 1 night if paid in cash.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Gap period enforced between guests' stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 11 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lucerna Ciudad Juarez
  • Lucerna Ciudad Juarez
  • Lucerna Ciudad Juarez Hotel
  • Lucerna Hotel Ciudad Juarez
  • Lucerna Ciudad Juarez
  • Hotel Lucerna Ciudad Juarez Hotel
  • Hotel Lucerna Ciudad Juarez Ciudad Juarez
  • Hotel Lucerna Ciudad Juarez Hotel Ciudad Juarez

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.