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3.5 out of 5

"we booked a higher class, but the room cannot be considered as such " More

By a verified traveller on Sat 31 Dec 2016

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Classic Double Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max
£81* Per night/room 24 May - 25 May

Executive Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Novotel Clermont Ferrand. During your stay, you're just a quick walk from Massif Central. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available. Built in 1991, this 4-star hotel has 133 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Novotel Cafe, a brasserie that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a fitness centre and a playground
  • Guests speak favourably about the breakfast and the bathrooms
  • 10 minutes by car from Zenith d'Auvergne and 10 minutes from L'Aventure Michelin
  • Free airport shuttle service
  • Pets welcome for a fee

Novotel Clermont Ferrand ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novotel Clermont Ferrand

Everyone (3) Business (1)
3 out of 5

nothing special, just another hotel

we booked a higher class, but the room cannot be considered as such

Posted by on 31 Dec 2016

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2 out of 5
Si ce n’est pas la promotion de la chambre je trouve cher rapport qualité prix

Posted by on 28 Dec 2017

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5 out of 5
Excellent service. Very helpful and friendly especially after a long journey.

Posted by on 15 Aug 2016

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4 out of 5

ganz okay

ziemlich nah am Zentrum (ca. 500 Meter entfernt) Sauber. Zimmer nicht alzu gross leider gibt es am Sonntag keine Bar/Restaurant an einem Sonntag

Posted by on 5 Jun 2013

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Novotel Clermont Ferrand offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference rooms. A terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly Novotel Clermont Ferrand. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 4-star Clermont-Ferrand hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 4 levels
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 1991
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) (1.9 km / 1.2 mi)
  • Train station: Aulnat Airport Station (2.1 km / 1.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Novotel Clermont Ferrand offers 133 forms of accommodation with minibars and laptop-compatible safes. LCD televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Novotel Cafe – This brasserie specialises in French cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Guests aged under 12 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, cash and ANCV Cheques-vacances

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, cash and ANCV Cheques-vacances. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • ANCV Chèques-Vacances
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.30 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16.50 per person (approximately)
  • Pet fee: EUR 15 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Clermont Ferrand
  • Novotel Clermont Ferrand Clermont-Ferrand
  • Novotel Clermont Ferrand Hotel
  • Novotel Clermont Ferrand Hotel Clermont-Ferrand
  • Clermont-Ferrand Novotel
  • Novotel Clermont Ferrand Hotel
  • Novotel Clermont Ferrand Clermont-Ferrand
  • Novotel Clermont Ferrand Hotel Clermont-Ferrand

You should know

  • Novotel Clermont Ferrand offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in June and close in September.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO Sustainable Tourism Pledge

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.