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4.3 out of 5

"Could not fault it. Although the pringles where empty in the room so i hope i didnt get charged for them haha. " More

By a verified traveller on Wed 04 Oct 2017

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Double Room (Castle)

Bed Count 1 King Bed Maximum Occupancy 3 Max
£116* Per night/room 29 Nov - 30 Nov

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the breakfast at Chateau d'Urspelt. During your stay, you'll be close to Clervaux Castle. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This 4.5-star hotel has 56 rooms over 2 floors. Free WiFi and minibars are available in all rooms.

  • All rooms offer minibars, room service (during limited hours) and premium bedding
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the spa tub
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a steam room and a sauna
  • Guests love the restaurant and breakfast
  • Just a 4-minute drive from The Family of Man Museum and 5 minutes from Cube 521
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Chateau d'Urspelt ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Chateau d'Urspelt

Everyone (1) Family (1)
5 out of 5

Hotel is beatufiul

Pros: The setting
Cons: Proper Swimming Pool
Location: It is very remote but then again from my short experience in Luxembourg
Could not fault it. Although the pringles where empty in the room so i hope i didnt get charged for them haha.

Posted by , from Northampton on 4 Oct 2017

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5 out of 5
Upea rakennus. Erinomainen ravintola ja aamiainen. Mukava ja hiljainen huone. Erittäin osaava ja ystävällinen henkilökunta.

Posted by on 22 Feb 2020

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Comment from Hotel Management

25 Feb 2020 by Laura Rios

Arvoisa herra, Kiitos palautteestasi lomastasi. Odotamme tapaamistamme taas Urspeltin linnassa. Vilpittömästi,

3 out of 5

Edles Ambiente auf dem Lande (mit Einschränkungen)

Pros: Ambiente, Haus von außen, Frühstück für 20€ p.P. angemessen, jedoch auch nicht günstig. .
Cons: Aus dem Internetauftritt des Hotels ging nicht hervor, dass die Sauna aufpreispflichtig ist (69 € !) Nur 3 TV Sender in deutsch ist auch schwach -
Location: Clairvaux, Shopping Massen,, Wandern, Museen, Burgen,... Saunieren leider woanders (sehr schade),
Hatten das Hotel gebucht um im Shoppingcenter Massen am nächsten Tage in Ruhe einkaufen zu können. Plan: Schickes Hotel, Sauna im Haus, Gutes Essen am Abend und Frühstück. Hotel war den 4 Sternen entsprechend, sehr schön von außen, wir hatten kleineres Dachzimmer aber alles sehr sauber und ausreichend für eine Nacht. Essen waren wir dann im nahegelegenen Clairvaux, da das Restaurant erst ab 21.00 wieder Reservierungen entgegennahm. Hatte dummerweise nicht früher reserviert. Besonders ärgerlich war, dass ich nach dem Webauftritt des Hotels bei ebookers annahm, dass die Hotelsauna für Hotelgäste gratis zur Verfügung stehen würde. Sauna war klein, dh.. für Pärchen privat für 69€ für 1,5 Stunden zu mieten. Man musste reservieren usw... Von Hotels die mit einer Sauna werben bin ich da anderes gewöhnt. Check in dafür super freundlich und schnell. Nette Kellerbar, freundliches Personal, gutes wlan, Statt Sauna wollten wir uns dann einen gemütlichen Fernsehabend machen, der ebenfalls ausfiel, da der kleine Fernseher nur über 3 deutschsprachige Programme verfügte. Insgesamt waren es glaube ich um die 6 Sender. CNN, NTV ebenfalls Fehlanzeige.

Posted by on 31 Oct 2017

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About the Chateau d'Urspelt

Location Am Schlass, Clervaux, LU9774

Property Features

Chateau d'Urspelt offers its guests a seasonal outdoor pool, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference centres. Spa services, a library, and a terrace are also featured at the luxury Chateau d'Urspelt. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4.5-star Clervaux hotel is smoke free.

  • 56 guestrooms or units
  • 2 levels
  • 2 buildings
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Luxembourg (LUX-Findel)
  • Train station: Clervaux Station (3 km / 1.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Chateau d'Urspelt offers 56 forms of accommodation with minibars and a safe. Beds feature premium bedding. This Clervaux hotel provides complimentary wireless Internet access. Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Coffee maker
  • Luxury bedding
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Victoria – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages. The spa is equipped with Turkish bath/hammam.

  • Number of treatment rooms 1
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 77 lbs)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts credit cards, debit cards and cash. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast and lunch, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 for adults and EUR 15 for children (approximately)
  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night
  • Facilities fee: EUR 69 per accommodation and includes use of: sauna; spa tub; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau d'Urspelt
  • Chateau d'Urspelt Clervaux
  • Chateau d'Urspelt Hotel
  • Chateau d'Urspelt Hotel Clervaux
  • d'Urspelt
  • d'Urspelt Chateau
  • Chateau d`Urspelt Hotel Urspelt
  • Chateau D'Urspelt Luxembourg
  • Chateau d'Urspelt Hotel
  • Chateau d'Urspelt Clervaux
  • Chateau d'Urspelt Hotel Clervaux

You should know

  • Chateau d'Urspelt offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 7 AM to 10 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Luxembourg. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.