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5.0 out of 5

"Really lovely, clean hotel, rooms were really big and so was the bathroom, breakfast was amazing and the staff at breakfast also, these girls are love ... " More

By a verified traveller on Mon 09 Oct 2017

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Classic Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£72* Per night/room 18 Jan - 19 Jan

Classic Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

The breakfast at Grand Hotel Italia gets good marks from our customers. During your stay, you'll be within walking distance of Palace of Justice. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This 5-star hotel has 187 rooms over 10 floors. Free WiFi and LCD TVs are available in all rooms.

  • All rooms offer LCD TVs, minibars and room service
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests like the restaurant and breakfast
  • Just a 3-minute drive from Palace of Justice and a few minutes from Centrul Medico-Chirurgical Interservisan
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee

Grand Hotel Italia ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Hotel Italia

Everyone (4)
5 out of 5
Really lovely, clean hotel, rooms were really big and so was the bathroom, breakfast was amazing and the staff at breakfast also, these girls are lovely, really hardworking and really friendly. We arrived at 3am with a baby, the room was ready, the only slight misunderstanding was about breakfast times, the receptionist told us it's from 7:30 to 11:00am (maybe because it was so late at night/early in the morning), but we arrived at 10:40am and they were closing already (turns out it's 7am to 10:30 actually, it even says it outside the breakfast room), but the breakfast staff were helpful and brought us some warmed milk for my daughter and an omelette etc. Overall we had a great time and will return!

Posted by on 9 Oct 2017

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5 out of 5

Posted by on 11 Jun 2019

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5 out of 5

Posted by on 9 Jun 2019

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5 out of 5
Wochenendaufenthalt auf eine Hochzeit in dasselbe Hotel

Posted by on 24 Sep 2018

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5 out of 5
sehr angenehme Atmosphäre, edle Einrichtung und Ambiente. sehr nettes Personal und gutes Essen

Posted by on 8 May 2018

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and multilingual staff are also featured at the luxury Grand Hotel Italia. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Cluj-Napoca hotel is smoke free.

  • 187 guestrooms or units
  • 10 levels
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Cluj-Napoca (CLJ) (18.9 km / 11.7 mi)
  • Train station: Cluj-Napoca Station (5.2 km / 3.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Grand Hotel Italia offers 187 forms of accommodation with minibars and laptop-compatible safes. 32-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining
  • LCD television
  • Satellite channels
  • Separate shower and tub
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Grand Hotel Italia has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for RON 25.0 per night.
  • Cots (infant beds) are available for RON 10.0 per night.

Pet Policy

  • Pets: RON 37 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 7 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 3
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: RON 50 per person (approximately)
  • Airport shuttle fee: RON 83.70
  • Airport shuttle fee per child: RON 83.70
  • Self-parking fee: RON 10 per day
  • Pet fee: RON 37 per pet, per night
  • Crib (infant bed) fee: RON 10.0 per night
  • Rollaway bed fee: RON 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Italia Cluj-Napoca
  • Grand Italia Cluj-Napoca
  • Grand Hotel Italia Cluj County/Cluj-Napoca, Romania
  • Grand Hotel Italia Cluj County/Cluj-Napoca
  • Grand Hotel Italia Hotel
  • Grand Hotel Italia Cluj-Napoca
  • Grand Hotel Italia Hotel Cluj-Napoca

You should know

  • Grand Hotel Italia offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.