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4.5 out of 5

"The hotel is new, clean, comfortable and is great value for money. " More

By a verified traveller on Wed 28 Mar 2018

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£33* Per night/room 22 Jan - 23 Jan

Superior Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 5 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

RESIDENCE Il Lago's great location gets high marks from our customers. During your stay, you're just a quick walk from Gheorgheni Lake. Features include free WiFi in public areas and self-parking (surcharge). Built in 2017, this 3-star hotel has 32 rooms over 5 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with LCD TVs, showers and safes
  • Free WiFi
  • Self-parking available for a fee
  • Services include luggage storage
  • Guests have great things to say about the proximity to shopping and the location
  • Just a 5-minute walk from Gheorgheni Lake and 9 minutes on foot from Iulius Mall Cluj
  • Pets welcome for a fee (restrictions apply)

RESIDENCE Il Lago ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for RESIDENCE Il Lago

Everyone (2)
5 out of 5

Great hotel, close to Iulius Mall

Pros: Every room looks out on the lake. Easy to access and has a huge TV.
Cons: Even though the hotel guests are asked to be quiet between 22.00 and 07.00, some guests came in after 23.00 and were noisy until 01.00.
Location: 2 minutes from Iulius Mall and just beside the lake.
The hotel is new, clean, comfortable and is great value for money.

Posted by , from Ireland on 28 Mar 2018

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Comment from Hotel Management

30 Mar 2018 by Staff RESIDENCE Il Lago

Thank you for your reservation!

4 out of 5
Produit bain, chauffage ,lonve bain trea propre ,vrand cbambre

Posted by on 10 Nov 2019

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Comment from Hotel Management

14 Nov 2019 by Mihaela

thank you for your review! Hope to see you next time!

Property Features

RESIDENCE Il Lago offers its guests a lift. Public spaces have free WiFi. Parking is available for a fee. This 3-star Cluj-Napoca hotel is smoke free.

  • 1 building
  • 32 guestrooms or units
  • 5 levels
  • Built in 2017
  • Storage area for luggage
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Cluj-Napoca (CLJ) (5.8 km / 3.6 mi)
  • Train station: Cluj-Napoca Station (5 km / 3.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

RESIDENCE Il Lago offers 32 forms of air-conditioned accommodation with a safe. 80-cm LCD televisions come with cable channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a limited basis.

  • LCD television
  • Cable channels
  • Shower
  • Housekeeping (limited)
  • Safe
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 10 per pet, per week
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless checkout is available. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Private entrance
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 2 per day
  • Pet fee: EUR 10 per pet, per week
  • Late check-in fee: EUR 10 for check-in after 10 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • RESIDENCE Il Lago Hotel Cluj-Napoca
  • RESIDENCE Il Lago Hotel
  • RESIDENCE Il Lago Cluj-Napoca
  • RESIDENCE Il Lago Hotel
  • RESIDENCE Il Lago Cluj-Napoca
  • RESIDENCE Il Lago Hotel Cluj-Napoca

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.