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3.7 out of 5

"Could have done with a couple of shelves to put clothes on. " More

By a verified traveller on Mon 19 Sep 2016

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Lodge pour 2, terrasse, vue cheminée

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£65* Per night/room 1 Sep - 2 Sep

Caravan for 2 people

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Quadruple Room, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Cabin (for 2)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Apartment, Terrace, Park View (for 4)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they enjoy Hôtel Quai des Pontis's good location. During your stay, you're just a quick walk from Chateau de Cognac. You'll find features such as free WiFi in public areas and free self-parking, plus a bar. This 3-star hotel has 18 rooms on 1 floor. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, DVD players and fridges
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include concierge services, tour or ticket assistance and luggage storage
  • Guests speak favourably about the area's walkability and the breakfast
  • Just a 3-minute walk from Chateau de Cognac and 6 minutes on foot from Cognac Public Garden
  • Pets welcome for a fee (restrictions apply)

Hôtel Quai des Pontis ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hôtel Quai des Pontis

Couples (3)
4 out of 5

Nice sized, modern room, minutes walk into town

Pros: Fresh, new and clean. Plenty of space. Loved the balcony and deck chairs even though the view on our side of the hotel was of a shed and courtyard.
Cons: Storage space
Location: Cognac.....two good museums, the brandy distilleries and the park gardens. Good covered market and an inexpensive boat trip in the river. Great food.
Could have done with a couple of shelves to put clothes on.

Posted by on 19 Sep 2016

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3 out of 5
Freundlich und nett, jedoch die Sauberkeit im Detail ist Mangelhaft.

Posted by , from Schweiz 🇨🇭 on 18 Sep 2020

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Comment from Hotel Management

23 Sep 2020 by réception

hello and thank you for your comment. We take note of your comments and we assure you that we are doing everything possible to improve the quality of our services. It's a pleasure to see you again. Regards

4 out of 5
ein sehr schöner, Ort, vielfältig die verschiedenen Gärten, der Flussanstoss und auch das Zimmerkonzept

Posted by on 3 Aug 2019

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Property Features

As a guest of Hôtel Quai des Pontis, you'll find a seasonal outdoor pool, a terrace, and tour or ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Hôtel Quai des Pontis also features gift shops/news stands, a garden, and a picnic area. The hotel can provide concierge services and wedding services. Self parking is free. This 3-star Cognac hotel is smoke free.

  • 1 floor
  • 18 guestrooms or units
  • Bar or lounge
  • Breakfast available (surcharge)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Fridge
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Bordeaux (BOD-Merignac) (131.5 km / 81.7 mi)
  • Train station: Cognac Station (2.4 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

Hôtel Quai des Pontis offers 18 forms of accommodation with DVD players and espresso makers. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Cognac hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Flat-screen television
  • DVD player
  • Fridge
  • Espresso maker
  • Luxury bedding
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Climate control
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:30 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby
  • Segway rental/tour nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. If you are planning to arrive after 9:00 AM, please contact the property in advance using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions.

This property does not have a front desk. Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a carbon monoxide detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.80 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 11.80 per person (approximately)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quai des Pontis
  • Hôtel Quai Pontis Cognac
  • Quai des Pontis Caravan Park Cognac
  • Quai des Pontis Cognac
  • Quai Pontis Caravan Park Hotel Cognac
  • Quai Pontis Caravan Park Hotel
  • Quai Pontis Caravan Park Cognac
  • Quai Pontis Caravan Park
  • Hôtel Quai Pontis
  • Hôtel Quai des Pontis Hotel
  • Hôtel Quai des Pontis Cognac
  • Hôtel Quai des Pontis Hotel Cognac

You should know

  • The seasonal pool will open in April and close in September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.