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4.0 out of 5

"Very good value for money, very conveniently near the station (5 mins walk) and A12 but very quiet. Late check-in or early departure both fine. Good b ... " More

By a verified traveller on Thu 24 Oct 2019

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Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£42* Per night/room 1 Dec - 2 Dec

Dogcation Package Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Staycation Package

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room - Zoo Package for 2 adults and 2 children incl.

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the spacious rooms at Marks Tey Hotel, Sure Hotel Collection by Best Western. During your stay, you'll be close to Colchester Zoo. Features include free WiFi in public areas and free self-parking, plus an indoor pool. This 4-star hotel has 110 rooms over 2 floors. Free WiFi and LCD TVs are available in all rooms.

  • All rooms offer 24-hour room service, LCD TVs and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a health club and aerobics classes
  • Guests speak favourably about the proximity to shopping and the breakfast
  • 9 minutes by car from Colchester Zoo and 9 minutes from Tymperleys Clock Museum
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

Marks Tey Hotel, Sure Hotel Collection by Best Western ratings based on 11 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Marks Tey Hotel, Sure Hotel Collection by Best Western

Everyone (9) Couples (1)
4 out of 5

Posted by on 8 Mar 2020

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5 out of 5
Very good value for money, very conveniently near the station (5 mins walk) and A12 but very quiet. Late check-in or early departure both fine. Good breakfast, Nice corridor decorations!

Posted by on 24 Oct 2019

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4 out of 5
A little dated, could do with a refurbishment, but comfortable

Posted by on 1 Sep 2019

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5 out of 5
Friendly staff, comfortable rooms, facilities, parking, breakfast. Tone down glam fixtures and fittings and make more sympathetic to the style of the building, for example carpets were amazing and within keeping, however the Romanesque statues not so

Posted by on 16 Jun 2019

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4 out of 5

Posted by on 18 Mar 2019

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2 out of 5
Rooms, particularly bathroom, not clean. Uncomfortable soft bed. Noisy pipes in room, and noise from nearby rooms/staff from 4am. TV was on analogue and needed to be retuned before it would work. Whole hotel needs an overhaul/renovation to be competitive.

Posted by on 1 Mar 2019

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4 out of 5

Ok hotel for the price

Pros: Friendly staff
Cons: Fixtures and fittings in bathroom
Needed a reasonably price room - the room was a bit dated, bathroom light was broken (which wasn't fixed whilst I was there, despite bringing to their attention), bathplug leaked and mirror was cracked. But, it was reasonably priced and I slept well

Posted by , from watford p on 28 Nov 2017

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5 out of 5
Very pleasant staff, Nice room for the price and good location

Posted by on 8 Aug 2017

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4 out of 5

Good value for money

Got a really good deal with ebookers (£115 for 2 nights room only). The whole place is very 1970s and everywhere needs a revamp especially the rooms. However, rooms were comfortable and staff very attentive. I would stay again.

Posted by on 2 May 2017

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4 out of 5
Cons: Needs updating
Location: Convenient for colchester
Pleasant experience. Shower constantly dripping so had to change rooms but staff very helpful.

Posted by on 14 Jan 2017

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About the Marks Tey Hotel, Sure Hotel Collection by Best Western

Location London Road, Colchester, England CO6 1DU

Renovations + Closures

The following facilities or services will be unavailable from November 05 2020 to December 02 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Marks Tey Hotel, Sure Hotel Collection by Best Western offers its guests an indoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Marks Tey Hotel, Sure Hotel Collection by Best Western also features a terrace, a garden, and a picnic area. Free self parking is available. Smoking is allowed in designated areas at this 4-star Colchester hotel.

  • 1 building
  • 110 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: London (STN-Stansted) (44 km / 27.3 mi)
  • Train station: Colchester Marks Tey Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Marks Tey Hotel, Sure Hotel Collection by Best Western offers 110 forms of accommodation with coffee/tea makers and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Colchester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

  • In-room dining (24 hours)
  • LCD television
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (once per stay)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Brasserie Restaurant – This brasserie serves breakfast, lunch and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Fitness classes on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property only accepts debit or credit cards, credit cards and cash for all bookings and on-site payments

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property only accepts debit or credit cards, credit cards and cash for all bookings and on-site payments. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitisation practices of We're Good To Go (UK) and We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 10 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Pool access available from 7:00 AM to 6:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.