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4.6 out of 5

"marvellous, inside there is Vendome the best restaurant in Germany " More

By a verified traveller on Fri 01 Feb 2019

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Althoff Grandhotel Schloss Bensberg. During your stay, you'll be connected to a shopping centre and just a quick walk from Bensberg Town Hall. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. Built in 1703, this 5-star hotel has 120 rooms over 3 floors. All rooms offer free WiFi and free stocked minibars.

  • Air-conditioned rooms with free minibar items, iPod docking stations and 24-hour room service
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to facials, manicures and pedicures or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club, a sauna and complimentary bicycles
  • Guests have great things to say about the size of the guestrooms and the helpful staff
  • Just a 4-minute walk from Bensberg Town Hall and a 3-minute drive from Mediterana
  • Airport, train station pick-up and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Grand Lit Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grand Deluxe Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Suite (Kurfuersten)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Grand Suite

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Althoff Grandhotel Schloss Bensberg ratings based on 10 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Althoff Grandhotel Schloss Bensberg

Everyone (7) Couples (2) Business (1)
5 out of 5
marvellous, inside there is Vendome the best restaurant in Germany

Posted by on 1 Feb 2019

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Comment from Hotel Management

2 Feb 2019 by Kurt Wagner

Dear Anonnymous, thank you for your awesome evaluation and the time you spend for. We are glad that you enjoyed your stay in the hotel as well in the fine restaurant Vendôme. The entire team would be gald to welcome you again and remain with Kind regards

4 out of 5

Posted by on 19 Oct 2018

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Comment from Hotel Management

21 Oct 2018 by Kurt Wagner

Dear Anonymus, thank you for your evaluation and the time you spend for. We are looking forward for your revisit and remain in the meanwhile with Kind regards

2 out of 5

Nice Hotel but not used to British tourists

Very nice hotel bit pricey but then 5 star lovely grounds building beautiful but was not told about some of the facilities like afternoon tea just handed a card with bar code on about hotel. The room was disappointing due to being small and cramped the air con didn’t work so had to open the window which was told not to do bearing in mind it was 37oc outside and the last thing was the tv out of 200 channels there was 2 in English one Dubai channel and the other movie that stopped working completely or some reason after reporting they couldn’t fix so offered us another room to watch tv in ( not good enough)

Posted by , from grays essex uk on 11 Aug 2018

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Comment from Hotel Management

16 Aug 2018 by Kurt Wagner

Dear plommy, Thank you for your rating and the time you have taken for it. We are very sorry that there was a reason to criticize the room type, the variety of our english channels and the air condition. Our Grand Lit rooms which you have booked are our smallest rooms we have. I would like to assure you that such occurrences are of course in no way in accordance with the other standard and the quality of our house. I apologize for the inconvenience caused to you. We would be glad if you would accept our apology and give us the opportunity to present ourselves on future bookings from our usual site. Kind regards Kurt Wagner General Manager

5 out of 5

Fantastic hotel

Fantastic hotel with great facilities and friendly staff.

Posted by , from London on 17 Aug 2017

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Comment from Hotel Management

26 Aug 2017 by Kurt Wagner General Manager

Dear Anthony, thank you for your great evaluation. We would be glad to welcoming you to our property again and remain in the meantime with Kind regards

5 out of 5
Super Wochenende im Alhoff Grandhotel verbracht. Sehr empfehlenswert.

Posted by on 10 Dec 2019

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Comment from Hotel Management

16 Dec 2019 by Kurt Wagner

Sehr geehrter Anonymous, herzlichen Dank für Ihre tolle Bewertung. Es freut uns sehr, dass Sie ein super Wochenende bei uns verbracht haben und freuen uns schon sehr, auf Ihren nächsten Besuch. Bis dahin verbleiben wir mit freundlichen Grüßen

5 out of 5

Posted by on 3 Dec 2019

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Comment from Hotel Management

14 Dec 2019 by Kurt Wagner

Dear Anonymous, thank you for your outstanding review. We are glad, that you enjoyed your stay with us and are looking forward to welcome you again. In the meanwhile we remain with Kind regards

5 out of 5
Das Hotel sticht mit Zimmern, Hotelzustand, Design und Service selbst im 5 Sterne Luxussegment positiv hervor. Eines der besten Hotels in Deutschland.

Posted by on 2 Feb 2019

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Comment from Hotel Management

5 Feb 2019 by Kurt Wagner

Sehr geehrter Anonymous, herzlichen Dank für die Zeit, die Sie sich genommen haben, um uns zu bewerten. Wir freuen uns sehr, dass Sie einen schönen Aufenthalt bei uns hatten und freuen uns schon heute auf Ihren nächsten Besuch. Bis dahin verbleiben wir mit winterlichen Grüßen

5 out of 5

Sehr schöne Gegend

Waren nur ein Tag da,es war eine Überraschung für meine Frau. Es hat uns sehr gefallen

Posted by , from Mönchengladbach on 19 Jul 2016

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Comment from Hotel Management

29 Sep 2016 by Kurt Wagner

Was für eine tolle Idee! Wir hoffen, dass die Überraschung geglückt ist. Wir würden uns freuen, Sie wieder einmal bei uns begrüßen zu dürfen. Herzliche Grüße aus dem Schloss Kurt Wagner General Manager

5 out of 5

Muss man übernachtet haben

Echte 5 ***** Ein wunderbares Hotel mit allem Komfort. Perfektion auf höchster Stufe!!!!!!!!!!

Posted by on 20 Jun 2015

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5 out of 5

Beste hotell vi har vært på

Utrolig flott hotell. Anbefales på det varmeste. En opplevelse å være der

Posted by on 14 Jul 2014

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About the Althoff Grandhotel Schloss Bensberg

Location Kadettenstr., Bergisch Gladbach, NW 51429

Renovations + Closures

This property is closed from 18 March 2020 to 31 August 2020 (dates subject to change).

The property will be renovating from 29 June 2020 to 22 December 2020 (completion date subject to change). The following areas are affected:

  • Sauna

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Althoff Grandhotel Schloss Bensberg offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and a limo/town car service are available. Event space at this hotel measures 4144 square feet (385 square metres) and includes conference rooms. A hot tub, a sauna, and a library are also featured at the luxury Althoff Grandhotel Schloss Bensberg. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Bergisch Gladbach hotel.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 4144 sq ft of conference space
  • 385 sq. m of conference space
  • Built in 1703
  • Bar or lounge
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Cologne (CGN-Cologne - Bonn) (22.6 km / 14 mi)
  • Train station: Roesrath Hoffnungsthal Station (8.7 km / 5.4 mi)
  • Metro station: Bensberg U-Bahn (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle, area shuttle, and train station pick-up
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Althoff Grandhotel Schloss Bensberg offers 120 forms of accommodation with iPod docking stations and free minibar items. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 82-cm Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Stocked minibar (free)
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Vendome – On-site restaurant. Reservations are required.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Mountain biking nearby
  • Hiking/biking trails nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are available for EUR 50.0 per day.

Pet Policy

  • Pets: EUR 30 per pet, per night
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Staffed front desk
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 35 for adults and EUR 18 for children (approximately)
  • Airport shuttle fee: EUR 75.00 per vehicle (one way)
  • Self-parking fee: EUR 28 per night (in/out privileges)
  • Extended parking fee: EUR 22 per night
  • Pet fee: EUR 30 per pet, per night
  • Early check-in fee: EUR 110 (subject to availability)
  • Late check-out fee: EUR 110 (subject to availability)
  • Crib (infant bed) fee: EUR 50.0 per day
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Althoff Grandhotel Schloss Bensberg
  • Althoff Grandhotel Schloss Bensberg Bergisch Gladbach
  • Althoff Grandhotel Schloss Bensberg Hotel
  • Althoff Grandhotel Schloss Bensberg Hotel Bergisch Gladbach
  • Grandhotel Schloss Bensberg Cologne
  • Grandhotel Schloss Bensberg Hotel Bergisch Gladbach
  • Althoff Grandhotel Schloss Bensberg Hotel
  • Althoff Grandhotel Schloss Hotel
  • Althoff Grandhotel Schloss
  • Hotel Althoff Grandhotel Schloss Bensberg Bergisch Gladbach
  • Bergisch Gladbach Althoff Grandhotel Schloss Bensberg Hotel
  • Hotel Althoff Grandhotel Schloss Bensberg
  • Althoff Grandhotel Schloss Bensberg Bergisch Gladbach
  • Althoff Grandhotel Schloss
  • Grandhotel Schloss Bensberg Cologne
  • Grandhotel Schloss Bensberg Hotel Cologne
  • Althoff Grandhotel Schloss Bensberg Hotel
  • Grandhotel Schloss Bensberg Hotel Bergisch Gladbach
  • Althoff Grandhotel Schloss Bensberg Bergisch Gladbach
  • Althoff Grandhotel Schloss Bensberg Hotel Bergisch Gladbach

You should know

  • Althoff Grandhotel Schloss Bensberg offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.