2 Feb 2019 by Kurt Wagner
Dear Anonnymous, thank you for your awesome evaluation and the time you spend for. We are glad that you enjoyed your stay in the hotel as well in the fine restaurant Vendôme. The entire team would be gald to welcome you again and remain with Kind regards
21 Oct 2018 by Kurt Wagner
Dear Anonymus, thank you for your evaluation and the time you spend for. We are looking forward for your revisit and remain in the meanwhile with Kind regards
16 Aug 2018 by Kurt Wagner
Dear plommy, Thank you for your rating and the time you have taken for it. We are very sorry that there was a reason to criticize the room type, the variety of our english channels and the air condition. Our Grand Lit rooms which you have booked are our smallest rooms we have. I would like to assure you that such occurrences are of course in no way in accordance with the other standard and the quality of our house. I apologize for the inconvenience caused to you. We would be glad if you would accept our apology and give us the opportunity to present ourselves on future bookings from our usual site. Kind regards Kurt Wagner General Manager
26 Aug 2017 by Kurt Wagner General Manager
Dear Anthony, thank you for your great evaluation. We would be glad to welcoming you to our property again and remain in the meantime with Kind regards
16 Dec 2019 by Kurt Wagner
Sehr geehrter Anonymous, herzlichen Dank für Ihre tolle Bewertung. Es freut uns sehr, dass Sie ein super Wochenende bei uns verbracht haben und freuen uns schon sehr, auf Ihren nächsten Besuch. Bis dahin verbleiben wir mit freundlichen Grüßen
14 Dec 2019 by Kurt Wagner
Dear Anonymous, thank you for your outstanding review. We are glad, that you enjoyed your stay with us and are looking forward to welcome you again. In the meanwhile we remain with Kind regards
5 Feb 2019 by Kurt Wagner
Sehr geehrter Anonymous, herzlichen Dank für die Zeit, die Sie sich genommen haben, um uns zu bewerten. Wir freuen uns sehr, dass Sie einen schönen Aufenthalt bei uns hatten und freuen uns schon heute auf Ihren nächsten Besuch. Bis dahin verbleiben wir mit winterlichen Grüßen
29 Sep 2016 by Kurt Wagner
Was für eine tolle Idee! Wir hoffen, dass die Überraschung geglückt ist. Wir würden uns freuen, Sie wieder einmal bei uns begrüßen zu dürfen. Herzliche Grüße aus dem Schloss Kurt Wagner General Manager
Althoff Grandhotel Schloss Bensberg offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and a limo/town car service are available. Event space at this hotel measures 4144 square feet (385 square metres) and includes conference rooms. A hot tub, a sauna, and a library are also featured at the luxury Althoff Grandhotel Schloss Bensberg. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Bergisch Gladbach hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Self parking (surcharge)
Althoff Grandhotel Schloss Bensberg offers 120 forms of accommodation with iPod docking stations and free minibar items. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 82-cm Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets. This Bergisch Gladbach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Vendome – On-site restaurant. Reservations are required.
24-hour room service is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of the Leading Hotels of the World.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.