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4.4 out of 5

"Perfect location, just a few minutes walk from the station (which, in itself, is just a 15 minute train journey from the airport). One of the Christma ... " More

By a verified traveller on Sat 07 Dec 2019

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Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£74* Per night/room 9 Oct - 10 Oct

Comfort Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

CityClass Hotel Residence am Dom's great location gets high marks from our customers. During your stay, you're just a quick walk from Cologne Cathedral. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the overall condition of the property and the local sightseeing
  • Steps from City Hall and Cologne Philharmonic
  • Pets welcome for a fee

CityClass Hotel Residence am Dom ratings based on 25 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for CityClass Hotel Residence am Dom

Everyone (18) Couples (1) Family (2) Friends (1)
5 out of 5
Perfect location, just a few minutes walk from the station (which, in itself, is just a 15 minute train journey from the airport). One of the Christmas markets was also right outside the door and the cathedral (and another Christmas market) was a 1 minute walk away. Nice room and lovely bathroom. My only criticism of the room is that I found the bed and particularly the pillow a bit soft, but that’s just personal preference so not really a complaint! Good selection at breakfast and all very fresh. Pleasant, helpful staff. So overall, I would thoroughly recommend this hotel and if I ever go back to Cologne, I would definitely stay there again.

Posted by , from London on 7 Dec 2019

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Comment from Hotel Management

7 Dec 2019 by Reception

Thank you very much for your kind Feedback.

5 out of 5
Location and Breakfast also room very comfortable.

Posted by on 8 Sep 2019

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Comment from Hotel Management

14 Sep 2019 by David M.

Thank you for your very nice feedback!

4 out of 5
Excellent stay. Breakfast good section. Clean room :) Just beware of the airport taxi they book - it was an expensive service - almost 10 Euros more than the one that took me their for the same journey & the cheaper one took longer.

Posted by on 16 Jan 2019

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4 out of 5
Great location centre of everything helpful staff very clean

Posted by on 8 Sep 2018

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4 out of 5

Great location for a city break

Unbeatable location - short walk from main railway station, Dom and the Rhine. Staff were incredibly helpful providing information for public transport to PhantasiaLand theme park. Lots of choice for eating out nearby. Great breakfast buffet to start your day. We particularly enjoyed hiring bikes and cycling along the Rhine. It was very hot during our stay so the sounds of people enjoying the city centre facilities did sometimes make it noisy at night.

Posted by on 4 Aug 2013

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4 out of 5
Das Hotel ist von der Lage sehr zu empfehlen. Vom HB schnell zu erreichen und für alle Aktivitäten sehr gut gelegen. Das Zimmer: Hatte eine gute Grösse und war modern und sauber eingerichtet. Zwei drei kleine anmerkenden, Plastik Molton finde ich schlecht zum schlaffen da man doch sehr drauf schwitzt mit dem Plastik und ich habe verzweifelt eine Steckdose im Badezimmer gesucht was meiner Meinung zwingend dahin gehört. Sehr laut vom Geschehen auf der Strasse, auch mit geschlossenem Fenster, und wenn die Nachbarn die Türen nicht schlissen, sondern in das Schloss fallen lassen. Ich denke je höher desto weniger Geräusche von der Strasse. Empfang: Sehr freundlich und informativ 👍 Frühstück: Mehr geht nicht, alles vorhanden was man braucht👌 Wenn ich wieder komme sehr gerne in das gleiche Hotel, einfach ein paar Stockwerke höher das es ein wenig ruhiger zum schlaffen ist ☺

Posted by on 2 May 2022

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Comment from Hotel Management

3 May 2022 by CityClass Hotel Residence

Vielen Dank für Ihr Feedback! Wir nehmen die Anmerkungen gerne zur Kenntnis.

4 out of 5
Super Lage. Sehr gutes Frühstücksbuffet.

Posted by on 29 Aug 2021

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Comment from Hotel Management

29 Aug 2021 by CityClass Hotel Residence am Dom Team

Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir danken Ihnen für Ihr Feedback.

5 out of 5

Posted by on 23 Aug 2021

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5 out of 5

Posted by on 13 Sep 2020

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Comment from Hotel Management

17 Sep 2020 by CityClass

Thank you for your feedback

4 out of 5

Posted by on 8 Mar 2020

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Comment from Hotel Management

15 Mar 2020 by Rezeption

Viele Dank für Ihr freundliches Feedback.

About the CityClass Hotel Residence am Dom

Location Alter Markt 55, Cologne, NW 50667

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly CityClass Hotel Residence am Dom.

  • 1 building
  • 63 guestrooms or units
  • 6 levels
  • Built in 2015
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Cologne (QKL-Cologne Central Train Station) (0.8 km / 0.5 mi)
  • Metro station: Heumarkt U-Bahn (0.4 km / 0.3 mi)

Room Amenities

CityClass Hotel Residence am Dom offers 63 accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Cafe-Lounge Alter Markt55 – On-site café. Open 24 hours.

On-site venue No. 2 – This restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Hot springs nearby
  • Boat tours nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.00 per night.

Pet Policy

  • Pets: EUR 15 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Google Pay and Apple Pay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Google Pay and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast.

  • Mobile payments
  • Apple Pay
  • UnionPay
  • Credit card pre-authorisation
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Google Pay
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Nearby parking fee: EUR 12.50 per day (656 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Crib (infant bed) fee: EUR 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cityclass Hotel Am Dom
  • Cityclass Hotel Residence Am Dom
  • Cityclass Hotel Residence Am Dom Cologne
  • Cityclass Residence
  • CityClass Residence am Dom
  • Cityclass Residence Am Dom Cologne
  • Hotel Cityclass Residence Am Dom
  • Hotel Residence Am Dom
  • Residence Am
  • Residence Am Dom
  • Cityclass Hotel Cologne
  • Cityclass Am Dom Cologne
  • CityClass Hotel Residence am Dom Hotel
  • CityClass Hotel Residence am Dom Cologne
  • CityClass Hotel Residence am Dom Hotel Cologne

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.