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4.2 out of 5

"Got a nice bug big corner room. It was sound proof and we had a small party to ourselves " More

By a verified traveller on Tue 01 Oct 2019

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Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£102* Per night/room 22 Jul - 23 Jul

Deluxe Room, 1 King Bed (Cathedral Dom View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Room (Cathedral Dom View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Cathedral Dom View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Hilton Suite (Duplex)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Hilton Cologne. During your stay, you're just a quick walk from Cologne Cathedral. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a meal at the buffet restaurant or drinks at the cocktail bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 15-minute walk of Cologne Cathedral and Alter Markt
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hilton Cologne ratings based on 38 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Cologne

Everyone (21) Couples (3) Business (2) Family (7)
5 out of 5
Got a nice bug big corner room. It was sound proof and we had a small party to ourselves

Posted by on 1 Oct 2019

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Comment from Hotel Management

1 Oct 2019 by Hilton Cologne

Dear Guest, Thank you for choosing the Hilton as your hotel in Cologne and for the time you took to share your valued feedback with us via Ebookers. I am delighted to hear that you had a satisfying experience at our hotel. We hope you enjoyed your time in Cologne and we are already looking forward to welcoming you back as our guest in the near future. Best regards, your Hilton Cologne Team

5 out of 5

Posted by on 2 Jul 2019

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4 out of 5

Posted by on 20 Dec 2018

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Comment from Hotel Management

14 Feb 2019 by Hilton Cologne

Thanks for staying with us. We appreciate your feedback!

3 out of 5

Centrally, single rooms to small, too basic.

Pros: Central location close to main station
Cons: The rooms. The hotel is located in a building from the 1950s/60s. The hotel rooms are not up to Hilton standard.
Location: Central location close to main station
Fair stay over Christmas, when I was visiting family members. The hotel has nice general facilities on the Ground Floor, but the single room was quite basic and small, not up to a standard expected for a hotel of the Hilton brand.

Posted by , from Zurfich, CH on 27 Dec 2016

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4 out of 5

Very central to everything Cologne has to offer

Pros: Location and room size.
Cons: Free Wifi in bedrooms. The air conditioning fan could not be completely turned off at night. Toiletries not replenished adequately for a 5* hotel.
Location: Very central, close to railway station and Cathedral.
The room was excellent, spacious and comfortable beds and pillows.

Posted by , from UK on 4 Sep 2016

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5 out of 5
Sehr freundliches Personal.

Posted by on 25 Apr 2022

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Comment from Hotel Management

14 May 2022 by Ihr Hilton Cologne Team

Lieber Sebnem, vielen Dank, dass Sie Gast bei uns gewesen sind und für Ihr tolles Feedback. Wir würden uns sehr freuen, Sie bald wieder begrüßen zu dürfen. Mit freundliche Grüßen,

5 out of 5
Personal, Zimmer, Ausstattung, Service

Posted by on 13 Mar 2022

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Comment from Hotel Management

20 Mar 2022 by Hilton Cologne

Lieber Tobias Vielen Dank, dass wir Sie bei uns im Hotel begrüßen durften. Ihr Feedback ist uns wichtig. Dass Sie positive Erfahrungen mit uns gesammelt haben, freut uns sehr. Herzliche Grüße, Ihr Hilton Cologne Team

5 out of 5
Grosse, saubere Zimmer, freundliches Personal, gutes Frühstück, tolle Lage.

Posted by , from Zürich on 17 Oct 2020

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Comment from Hotel Management

17 Oct 2020 by Hilton Cologne

Liebe Marianne, herzlichen Dank für Ihr positives Feedback via Expedia. Wir freuen uns sehr, dass Sie eine schöne Zeit im Hilton Cologne verbracht haben und hoffen Sie auch in Zukunft wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Ihr Hilton Cologne

5 out of 5

Posted by on 16 Mar 2020

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2 out of 5
Gähnende Leere in der MinniBar, noch nicht mal ein Wasser. Kein Personal für die Eisbar,folglich keine Öffnung.

Posted by on 9 Mar 2020

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Comment from Hotel Management

10 Mar 2020 by Hilton Cologne

Lieber Gast, wir möchten uns recht herzlich für Ihren Aufenthalt und Ihr Feedback auf dieser Plattform bedanken und können uns an dieser Stelle nur aufrichtig bei Ihnen entschuldigen, dass es ein paar Punkte gab die verbesserungsfähig sind und werden uns die Zeit nehmen, Ihre Kommentare mit unserem Management Team zu besprechen und entsprechend Maßnahmen zur Beseitigung einzuleiten. Es tut uns leid, dass wir Sie hinsichtlich Ihres Feedbacks nicht voll und ganz von unserem Haus überzeugen konnten und hoffen dennoch Sie wieder einmal bei uns im Haus begrüßen zu dürfen. Mit herzlichen Grüßen aus Köln, Ihr Hilton Cologne Team

Property Features

Hilton Cologne offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 0 square feet (0 square metres) and includes conference rooms. Tour or ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Cologne. You'll have access to the health club at a partner property. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Cologne hotel.

  • 296 guestrooms or units
  • 7 levels
  • 296 buildings
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Built in 2002
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Köln Dom/Central Station (tief) (0.2 km / 0.1 mi)
  • Metro station: Appellhofplatz Breite Strasse U-Bahn (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Cologne offers 296 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas and includes desks. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. This Cologne hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 11:00 AM.

Pigeon Post Bar – This cocktail bar serves lunch and dinner. A children's menu is available.

Pigeon Post Eatery – This restaurant serves lunch and dinner. A children's menu is available. Open daily.

Restaurant konrad – This buffet restaurant only serves breakfast. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fit & Well. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Steam room in spa
  • Sauna in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

As an alternative to proof of COVID-19 vaccination, guests may provide proof of COVID-19 recovery within 6 months before arrival during check-in.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Pet Policy

  • Pets: EUR 40 per pet, per stay (maximum EUR 40 per stay)
  • Weight limit: 75 lbs
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per day
  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5.00 per cent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 27 per person (approximately)
  • Self-parking fee: EUR 32 per day
  • Pet fee: EUR 40 per pet, per stay (maximum EUR40 per stay)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 2:00 PM and 6:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cologne Hilton
  • Hilton Cologne
  • Hilton Hotel Cologne
  • Cologne Hilton International
  • Hilton Cologne Hotel Cologne
  • Hilton International Cologne
  • Hilton Cologne Hotel
  • Hilton Cologne Hotel
  • Hilton Cologne Cologne
  • Hilton Cologne Hotel Cologne

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.