1 Oct 2019 by Hilton Cologne
Dear Guest, Thank you for choosing the Hilton as your hotel in Cologne and for the time you took to share your valued feedback with us via Ebookers. I am delighted to hear that you had a satisfying experience at our hotel. We hope you enjoyed your time in Cologne and we are already looking forward to welcoming you back as our guest in the near future. Best regards, your Hilton Cologne Team
14 Feb 2019 by Hilton Cologne
Thanks for staying with us. We appreciate your feedback!
14 May 2022 by Ihr Hilton Cologne Team
Lieber Sebnem, vielen Dank, dass Sie Gast bei uns gewesen sind und für Ihr tolles Feedback. Wir würden uns sehr freuen, Sie bald wieder begrüßen zu dürfen. Mit freundliche Grüßen,
20 Mar 2022 by Hilton Cologne
Lieber Tobias Vielen Dank, dass wir Sie bei uns im Hotel begrüßen durften. Ihr Feedback ist uns wichtig. Dass Sie positive Erfahrungen mit uns gesammelt haben, freut uns sehr. Herzliche Grüße, Ihr Hilton Cologne Team
17 Oct 2020 by Hilton Cologne
Liebe Marianne, herzlichen Dank für Ihr positives Feedback via Expedia. Wir freuen uns sehr, dass Sie eine schöne Zeit im Hilton Cologne verbracht haben und hoffen Sie auch in Zukunft wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Ihr Hilton Cologne
10 Mar 2020 by Hilton Cologne
Lieber Gast, wir möchten uns recht herzlich für Ihren Aufenthalt und Ihr Feedback auf dieser Plattform bedanken und können uns an dieser Stelle nur aufrichtig bei Ihnen entschuldigen, dass es ein paar Punkte gab die verbesserungsfähig sind und werden uns die Zeit nehmen, Ihre Kommentare mit unserem Management Team zu besprechen und entsprechend Maßnahmen zur Beseitigung einzuleiten. Es tut uns leid, dass wir Sie hinsichtlich Ihres Feedbacks nicht voll und ganz von unserem Haus überzeugen konnten und hoffen dennoch Sie wieder einmal bei uns im Haus begrüßen zu dürfen. Mit herzlichen Grüßen aus Köln, Ihr Hilton Cologne Team
Hilton Cologne offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 0 square feet (0 square metres) and includes conference rooms. Tour or ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Cologne. You'll have access to the health club at a partner property. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Cologne hotel.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Self parking (surcharge)
Hilton Cologne offers 296 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas and includes desks. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. This Cologne hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 11:00 AM.
Pigeon Post Bar – This cocktail bar serves lunch and dinner. A children's menu is available.
Pigeon Post Eatery – This restaurant serves lunch and dinner. A children's menu is available. Open daily.
Restaurant konrad – This buffet restaurant only serves breakfast. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Fit & Well. The spa is equipped with a sauna and a steam room.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
As an alternative to proof of COVID-19 vaccination, guests may provide proof of COVID-19 recovery within 6 months before arrival during check-in.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.