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 Cologne •1 room
 Cologne • 1 room
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Hilton Cologne

4-star property
Marzellenstr. 13-17, Cologne, NW 020 3788 4841
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4.2 out of 5
Very good!
See all 59 Ebookers Reviews

"Got a nice bug big corner room. It was sound proof and we had a small party to ourselves " More

By a verified traveller on Tue 01 Oct 2019

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Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Hilton Cologne. During your stay, you're just a quick walk from Cologne Cathedral. A fitness centre, a coffee shop/café and laundry facilities are available. All rooms offer pillowtop beds and fridges.

  • Air-conditioned rooms with pillowtop beds, separate sitting areas and 24-hour room service
  • Enjoy a bite to eat at the coffee shop/café
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the clean guestrooms and the central location
  • Just a 3-minute walk from Cologne Cathedral and 7 minutes on foot from Museum Ludwig
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£80* Per night/room 5 Jun - 6 Jun

Deluxe Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed (Cathedral Dom View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Room (Cathedral Dom View)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Cathedral Dom View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Cologne ratings based on 59 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Cologne

Everyone (22) Couples (8) Business (6) Family (11) Friends (6) Other (2)
5 out of 5
Got a nice bug big corner room. It was sound proof and we had a small party to ourselves

Posted by on 1 Oct 2019

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Comment from Hotel Management

1 Oct 2019 by Hilton Cologne

Dear Guest, Thank you for choosing the Hilton as your hotel in Cologne and for the time you took to share your valued feedback with us via Ebookers. I am delighted to hear that you had a satisfying experience at our hotel. We hope you enjoyed your time in Cologne and we are already looking forward to welcoming you back as our guest in the near future. Best regards, your Hilton Cologne Team

5 out of 5

Posted by on 2 Jul 2019

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4 out of 5

Posted by on 20 Dec 2018

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Comment from Hotel Management

14 Feb 2019 by Hilton Cologne

Thanks for staying with us. We appreciate your feedback!

3 out of 5

Centrally, single rooms to small, too basic.

Pros: Central location close to main station
Cons: The rooms. The hotel is located in a building from the 1950s/60s. The hotel rooms are not up to Hilton standard.
Location: Central location close to main station
Fair stay over Christmas, when I was visiting family members. The hotel has nice general facilities on the Ground Floor, but the single room was quite basic and small, not up to a standard expected for a hotel of the Hilton brand.

Posted by , from Zurfich, CH on 27 Dec 2016

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4 out of 5

Very central to everything Cologne has to offer

Pros: Location and room size.
Cons: Free Wifi in bedrooms. The air conditioning fan could not be completely turned off at night. Toiletries not replenished adequately for a 5* hotel.
Location: Very central, close to railway station and Cathedral.
The room was excellent, spacious and comfortable beds and pillows.

Posted by , from UK on 4 Sep 2016

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5 out of 5

Perfect Location, Great Service

This was our first stay with Hilton, and the Cologne Hilton is a credit to the brand. We landed around 10.30am and enquired on the off chance a room was available, it was and so we were checked in early and were able to explore the city straight away. Check in was efficient and the staff were really friendly and knowledgeable. On check in, we were told that Breakfast the next morning (a Sunday) was until 2pm, this won a lot of points with us, as Cologne is a small city we had done a lot of our itinerary on the first day, this meant we could enjoy our room until midday ,checkout and go for ‘Brunch’. At around 12.30 we went for Breakfast and it was well stocked, and while we were dining was still being topped up. The food was tasty and plentiful. If its included in your booking or like for us just a few £s more in total on booking then go for it. If its not, there are lovely bakeries no more than 5 minutes walk away. The room was compact but not too small, and the bathroom was a good size. The room was modern and contained everything we required, including an iron and ironing board. One thing to note is the WiFi in the rooms is not free but the WiFi in the Lobby was free and perfectly adequate. The bed was firm but not too hard. An additional pillow or two would have been a nice touch. The location of the hotel is perfect for exploring Cologne, you are just a minutes walk from the Train Station, the Dom and the rest of town. The service at both reception and the bar were excellent, I can definitely recommend the coffee and complimentary bar snacks! If we were to visit Cologne again, there is no doubt that we would stay at the Cologne Hilton. It was better than we expected and was the perfect home away from home for the weekend.

Posted by on 16 Mar 2015

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5 out of 5

Great place

Nearly perfect. We stayed 3 days and the two things that annoyed us was that they never gave us fresh cups nor did they take the old used ones for tea and coffee away and that the room was great but somehow it must have been above the smoker's corner as it smelt of cigarettes all the time. Otherwise great.

Posted by on 30 Dec 2014

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4 out of 5

Ideal for Christmas Markets

So close to the centre with a good value deal. Upgraded upon arrival made for an ideal two might stay.

Posted by on 26 Dec 2014

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3 out of 5

Long weekend

Was surprised that this hotel is 5*. i have stayed in 3* and 4* hotels with better facilities and rooms. The location was good but the room outlooks are very poor with no views. Also why are guests expected to pay for wi fi in the rooms when you are paying a premium to stay at the Hilton.

Posted by on 12 Jun 2014

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5 out of 5

Posted by on 16 Mar 2020

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About the Hilton Cologne

Location Marzellenstr. 13-17, Cologne, NW 50668

Property Features

There's a coffee shop/café on site. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at Hilton Cologne. For a fee, parking is available. You'll have access to the health club at a partner property. Smoking is allowed in designated areas at this 4-star Cologne hotel.

  • Built in 2002
  • Coffee shop
  • Charging station for electric cars
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Cologne (CGN-Cologne - Bonn) (15.6 km / 9.7 mi)
  • Train station: Cologne Central Station (0.3 km / 0.2 mi)
  • Metro station: Appellhofplatz Breite Strasse U-Bahn (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Guest accommodation at Hilton Cologne offers laptop-compatible safes and an iron/ironing board. This accommodation offers separate sitting areas and includes desks. Pillowtop beds feature premium bedding. A pillow menu is available. In-room wired and wireless Internet access is available for a surcharge. Fridges and coffee/tea makers are provided. Rollaway/extra beds (surcharge) are also available.

  • Sitting area
  • Pillowtop beds
  • In-room dining (24 hours)
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Rollaway beds (surcharge)
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 11:00 AM.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Spa Services

  • Sauna in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Pet Policy

  • Pets: EUR 40 per pet, per stay (maximum EUR 40 per stay)
  • Weight limit: 75 lb
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Acrylic shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in and check-out are available
  • Property is officially certified under a brand or regulatory agency's sanitisation guidelines
  • Property has confirmed that they are implementing enhanced health and safety measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per day
  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 per cent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 27 per person (approximately)
  • Fee for in-room wireless Internet: EUR 16.95 per day (rates may vary)
  • Fee for in-room wired Internet: EUR 14.95 per day (rates may vary)
  • Self-parking fee: EUR 28 per day
  • Pet fee: EUR 40 per pet, per stay (maximum EUR40 per stay)
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cologne Hilton
  • Hilton Cologne
  • Hilton Hotel Cologne
  • Cologne Hilton International
  • Hilton Cologne Hotel Cologne
  • Hilton International Cologne
  • Hilton Cologne Hotel
  • Hilton Cologne Hotel
  • Hilton Cologne Cologne
  • Hilton Cologne Hotel Cologne

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.