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4.2 out of 5

"On a Christmas Market break and chose The Pullman for its location and reviews. Overal the hotel was very good, with only a couple of things that requ ... " More

By carole a. on Mon 14 Dec 2015

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Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£72* Per night/room 1 Jul - 2 Jul

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Domblick)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Pullman Cologne. During your stay, you're just a quick walk from Neumarkt. Features include free WiFi in public areas, plus a full-service spa and a restaurant. Built in 1971, this 4.5-star hotel has 275 rooms over 12 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Self-parking available for a fee
  • Treat yourself to body treatments, massages or facials at the spa
  • Services include babysitting, dry cleaning/laundry and luggage storage
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the breakfast and the beds
  • Within a 15-minute walk of Wallraf-Richartz-Museum and City Hall
  • Pets welcome for a fee

Pullman Cologne ratings based on 21 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pullman Cologne

Everyone (7) Couples (6) Business (1) Family (2) Friends (3) Other (2)
5 out of 5

Posted by on 7 Dec 2019

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5 out of 5

Posted by on 26 Mar 2019

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4 out of 5

Christmas market trip

On a Christmas Market break and chose The Pullman for its location and reviews. Overal the hotel was very good, with only a couple of things that required attention. The tea and coffee in the room only gave the option of two tea bags, one of which was Darjeeling and the other I can't remember and also only two milks. So we could only have one tiny cup of tea each in the morning and if we tried to squeeze another out, one milk between us! The staff were very polite and happy to help but when asked about restaurants one evening they couldn't help us by giving any suggestions and on another occasion when asked about the river cruises, we were given directions on where to get tickets, only to find out that they are seasonal and weren't, in fact running! We would definitely come back to the Pullmen as we enjoyed our stay.

Posted by on 14 Dec 2015

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5 out of 5

Pullman Hotel

Very nice hotel and in a good location, staff were excellent. Steam room was excellent, just need a jacuzzi in this place perhaps on the outside terrace as there is plenty of potential.

Posted by on 7 Sep 2015

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3 out of 5

Great Hotel with a major annoyance

Great hotel at the heart of Köln. We had a deluxe room, which was excellent and included a free mini bar re-stocked daily and very comfortable mega-size bed. Breakfast was also better than your average continental deal. There is one major issue with the hotel, which I'm guessing they are trying to keep under wraps. On Saturday, it seems, the groundfloor ballroom turns in to a nightclub. We waited in our room to about 2am and listened the pounding dance music before we got fed up and went to the reception and asked when the noise might end. The receptionist didn't actually know but quickly offered another room from higher floor for us to sleep. On the 11th floor it was all quiet again luckily. So we finally managed to get some sleep at 3am.

Posted by on 23 Dec 2014

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1 out of 5

Posted by on 16 Mar 2020

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5 out of 5
Positiv: Ausgezeichneter Service/Personal, sauber, ruhig Negativ: merkwürdige Einrichtung (Blick durch Storen ins Bad, keine richtige Türe zum Bad)

Posted by on 12 Feb 2020

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4 out of 5
Zimmer in dir Jahre gekommen. Aber nach wie vor hoher Standard. Super Frühstück und aufmerksames Personal.

Posted by on 3 Jan 2020

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4 out of 5

Posted by on 23 Dec 2019

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5 out of 5

Posted by on 3 Jun 2019

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Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Pullman Cologne offers its guests a full-service spa and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. A library, a terrace, and multilingual staff are also featured at the luxury Pullman Cologne. Parking is available for a fee. This 4.5-star Cologne hotel is smoke free.

  • 275 guestrooms or units
  • 12 levels
  • Built in 1971
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Cologne - Bonn Airport (CGN) (15.8 km / 9.8 mi)
  • Train station: Cologne (QKL-Cologne Central Train Station) (1.1 km / 0.7 mi)
  • Metro station: Friesenplatz U-Bahn (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pullman Cologne offers 275 forms of accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Pullman Cologne has a restaurant on site.

E.l.f. – On-site brasserie. Open daily.

LAB12 – On-site bar. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Spa Services

The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Body treatments
  • Facial treatments
  • Sauna in spa
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 18 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 per cent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 27 per person (approximately)
  • Fee for in-room wired Internet: EUR 9.90 per 24-hour period (rates may vary)
  • Self-parking fee: EUR 27 per night
  • Nearby parking fee: EUR 27 per night
  • Pet fee: EUR 18 per pet, per night
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cologne Pullman
  • Pullman Cologne
  • Pullman Hotel Cologne
  • Pullman Cologne Hotel
  • Pullman Cologne Hotel Cologne
  • Pullman Cologne Hotel
  • Pullman Cologne Cologne
  • Pullman Cologne Hotel Cologne

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.