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4.3 out of 5

"A nice hotel in a good location, walkable to most places and trams/buses/underground right outside the door. Staff were very helpful and kind, the bre ... " More

By a verified traveller on Wed 17 Aug 2022

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Business Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£101* Per night/room 15 Oct - 16 Oct

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room (Plus)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Steigenberger Hotel Köln. During your stay, you're just a quick walk from Volkstheater Millowitsch. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the breakfast
  • 8 minutes by foot from Neumarkt and a 3-minute drive from Cologne Cathedral
  • Pets welcome for a fee

Steigenberger Hotel Köln ratings based on 28 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Steigenberger Hotel Köln

Everyone (15) Couples (6) Family (1)
5 out of 5
A nice hotel in a good location, walkable to most places and trams/buses/underground right outside the door. Staff were very helpful and kind, the breakfast was amazing with an egg chef, a huge selection including smoked salmon and sparkling wine and attentive staff. The room was nice and large with a very comfy bed and quality bedding and towels, but was a little dusty in places. Overall a good stay!

Posted by on 17 Aug 2022

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Comment from Hotel Management

19 Aug 2022 by Richard Engelmayer - General Manager

Dear Simon,Thank you for taking the time to share your wonderful comments with us, we thoroughly appreciate your positive feedback.We would be happy to welcome you back very soon.Warm regardsRichard Engelmayer - General Manager

4 out of 5

Posted by on 28 Aug 2023

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Comment from Hotel Management

27 Sep 2023 by Richard Engelmayer - General Manager

Dear Stephan,Thank you very much for your positive feedback.We would be pleased to welcome you again soon at the Steigenberger Hotel Cologne.Best regardsRichard Engelmayer - General Manager

4 out of 5
.

Posted by on 8 Jul 2023

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5 out of 5

Posted by on 28 Apr 2023

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4 out of 5
super Standort, coole Aussicht

Posted by on 20 Apr 2023

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5 out of 5
-

Posted by on 20 Mar 2023

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5 out of 5
Fabulous breakfast and excellent location!

Posted by , from Helsinki on 23 Feb 2023

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Comment from Hotel Management

23 Feb 2023 by Richard Engelmayer - General Manager

Dear Elina,thank you very much for the great review of your stay.As passionate hoteliers, hospitality and the well-being of our guests is always our top priority, so we are very happy about your great feedback.I am pleased to hear that you enjoyed the stay with us in our ideal city center location. Should you wish to receive further insider tips about Cologne during your future bookings, our front office team will be pleased to assist you any time.Also that we could convince you with our breakfast buffet is very nice. We make every effort to offer a fresh and varied selection at all times. It would be great to welcome you again soon at the Steigenberger Hotel Cologne.Best regards Richard Engelmayer - General Manager

5 out of 5
Sehr schönes Hotel, es liegt mitten im Zentrum und es ist sehr ruhig Nachts.Wir würden es immer wieder buchen wenn es uns wieder nach Köln zieht.

Posted by on 31 Jan 2023

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Comment from Hotel Management

31 Jan 2023 by Richard Engelmayer - General Manager

Sehr geehrte Niki,haben Sie vielen Dank für die großartige Bewertung Ihres Aufenthaltes.Als Hoteliers aus Leidenschaft steht für uns die Gastfreundschaft und und das Wohl unserer Gäste jederzeit an erster Stelle, sodass wir uns sehr über die volle Punktzahl freuen.Wir würden uns sehr freuen, Sie schon bald wieder bei uns im Steigenberger Hotel Köln begrüßen zu dürfen.Herzliche GrüßeRichard Engelmayer – General Manager

4 out of 5
Wir waren über Silvester/Neujahr im Steigenberger Hotel Köln. Positiv: Check in / Check out, schnell und sehr freundlich. Das grosse Zimmer mit Dom Aussicht, war perfekt für den Silvesterabend. Die Lage des Hotels ist auch sehr gut. Negativ: Am Empfang stand eine junge Dame mit langen Haaren, diese war nicht gerade motiviert und Kundenfreundlich. Das Zimmer wurde am nächsten morgen, trotz Schild nicht gemacht. Das ist bei dieser Preisklasse mehr als enttäuschend. Die Parksituation ist mit der Tiefgarage zwar gut, jedoch ziemlich überteuert. Die Toilette vor dem Lift zur Tiefgarage stank erbärmlich. Das waren so meine Eindrücke, die Weihnachtsdekoration beim Haupteingang war wirklich wunderschön anzusehen. Und der Portier der uns am Haupteingang Tipps für die Stadt gegeben hat war auch super freundlich.

Posted by on 3 Jan 2023

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Comment from Hotel Management

10 Jan 2023 by Richard Engelmayer - General Manager

Sehr geehrter Simon, herzlichen Dank, dass Sie sich die Zeit für die Bewertung Ihres Aufenthaltes genommen haben.Als Hoteliers aus Leidenschaft steht für uns die Gastfreundschaft und das Wohl unserer Gäste jederzeit an erster Stelle, sodass mich Ihr Lob zu unserem Team besonders freut. Gerne gebe ich dieses auch an meine Kollegen vom Check in weiter.Es freut mich sehr, dass Ihnen unsere zentrale City Center Lage und die einmalige Sicht Richtung Kölner Dom so gut gefallen hat. Dass die Reinigung in Ihrem Zimmer, Grund zur Enttäuschung lieferte, tut mir sehr leid. Bitte seien Sie versichert, dass dies weder Ihren Erwartungen noch unserem eigenen hohen Anspruch entspricht. Ich werde Ihr Feedback umgehend an unsere leitende Hausdame weiterleiten, um ähnliche Situationen zukünftig vermeiden zu können. Vielen Dank für Ihre offenen Worte und Ihre Hinweise, die uns dabei helfen, unseren Service stetig zu verbessern.Hinsichtlich der Parkgebühren bedaure ich, dass Sie den Preis für die Nutzung der Tiefgarage als unangemessen empfanden. Da die Tiefgarage nicht durch uns, sondern durch einen externen Anbieter geführt wird, haben wir leider keinerlei Einfluss auf die Preisgestaltung.Zugleich möchten wir es nicht versäumen, uns bei Ihnen für die entstandene Enttäuschung zu entschuldigen und hoffen, bald erneut die Möglichkeit zu haben, Sie als Gast in unserem Haus willkommen zu heißen.Herzliche GrüßeRichard Engelmayer – General Manager

5 out of 5
Die Lage des Hotels ist wirklich super! Man hat viele Restaurants und Bars in der Nähe und auch zur Schildergasse kann man super gehen. Was uns gefehlt hat waren Bademäntel und Slippers, auf Bestellung wurden diese gebracht, jedoch nur ein Set, obwohl wir 2 Personen waren. Da wäre es schön wenn das von Anfang an da wäre. Das Mobiliar ist teilweise schon etwas abgenutzt.

Posted by on 16 Oct 2022

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About the Steigenberger Hotel Köln

Location Habsburgerring 9-13, Cologne, NW 50674

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour health club, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Steigenberger Hotel Köln. This Cologne hotel is smoke free.

  • 305 guestrooms or units
  • 10 levels
  • Conference rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Cologne Süd Station (1.6 km / 1 mi)
  • Metro station: Rudolfplatz U-Bahn (0.2 km / 0.1 mi)

Room Amenities

Steigenberger Hotel Köln offers 305 accommodations with minibars and a safe. This accommodation offers separate sitting areas. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Hydromassage showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to noon.

Steigenberger Hotel Köln has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 10 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Staffed front desk
  • Children stay free - maximum age 11
  • No cots (infant beds) available
  • Smoke detector
  • Children stay free
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26.00 per person
  • Nearby parking fee: EUR 25.00 per day (3281 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Steigenberger Köln
  • Barcelo Hotel Cologne City Center
  • Steigenberger Hotel Köln Hotel
  • Hotel Rudolfplatz formerly Barcelo
  • Cologne Rudolfplatz formerly Barcelo Cologne
  • Rudolfplatz formerly Barcelo
  • Steigenberger Hotel Köln Cologne
  • Steigenberger Hotel Köln Hotel Cologne

You should know

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.