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4.2 out of 5

"Colonge is a great city, very easy to get around. We went to see a match at Leverkusen Stadium. You can jump on a train and visit Bonn, another great ... " More

By a verified traveller on Mon 05 Mar 2018

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Business Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£82* Per night/room 29 Jun - 30 Jun

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 2 Twin Beds (Plus) with cathedral view

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room (Pus) with cathedral view

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

The shopping around Steigenberger Hotel Köln gets high marks from our customers. During your stay, you're just a quick walk from Neumarkt. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour health club. This 4.5-star hotel has 305 rooms over 10 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with sitting areas, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour health club
  • Guests have great things to say about the proximity to shopping and the comfortable guestrooms
  • Just a 1-minute drive from Neumarkt and 8 minutes from Chocolate Museum
  • Pets welcome for a fee

Steigenberger Hotel Köln ratings based on 58 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Steigenberger Hotel Köln

Everyone (40) Business (1) Couples (7) Family (5)
5 out of 5

Posted by on 3 Feb 2019

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4 out of 5

very central hotel

Pros: NESPRESSO COFFE MACHINE IN ROOM
Cons: We were happy with everything
Location: Close to the tram, two stops to the main train station.
Colonge is a great city, very easy to get around. We went to see a match at Leverkusen Stadium. You can jump on a train and visit Bonn, another great city.

Posted by , from DUBLIN on 5 Mar 2018

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5 out of 5

Posted by on 26 Aug 2020

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4 out of 5

Posted by on 17 Aug 2020

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4 out of 5

Posted by on 13 Aug 2020

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4 out of 5
Alles sehr sauber und schön eingerichtet! Service perfekt. Lediglich der Check-In nahm einige Zeit in Anspruch.

Posted by , from Gladbeck on 10 Aug 2020

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Comment from Hotel Management

24 Aug 2020 by Richard Engelmayer

Sehr geehrter Alex, ich bedanke mich für Ihre Rezension. Zunächst einmal freut es mich sehr, dass Sie einen angenehmen Aufenthalt hatten und wir Sie mit unseren Zimmern und Servicequalität begeistern konnten! Selbstverständlich nehme ich Ihre Anmerkung bezüglich der Dauer des Check-In Prozesses auf und leite dies an mein Team weiter, sodass wir diesen Service optimieren können. Kommen Sie uns gerne bald wieder in der Domstadt Köln besuchen! Mit herzlichen Grüßen, Richard Engelmayer General Manager

4 out of 5
Der Service, den sie angeboten haben in Sachen Stornierung der Reise wegen COVID-19. Im Gegensatz zu eBookers, die einen ober lausigen Service angeboten haben und immer noch nicht reagiert haben auf mehrere Anfragen.

Posted by , from Schweiz on 1 Apr 2020

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1 out of 5

Posted by on 17 Mar 2020

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5 out of 5
Hervorragendes Hotel, zentrale Lage, sehr freundliches und zuvorkommendes Personal, die Sehenswürdigkeiten sind zu Fuss gut erreichbar

Posted by on 13 Mar 2020

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5 out of 5

Posted by on 10 Mar 2020

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About the Steigenberger Hotel Köln

Location Habsburgerring 9-13, Cologne, NW 50674

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour health club, multilingual staff, and coffee/tea in common area are also featured at the luxury Steigenberger Hotel Köln. A complete renovation of Steigenberger Hotel Köln was completed in 2016. This 4.5-star Cologne hotel is smoke free.

  • 305 guestrooms or units
  • 10 levels
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Cologne - Bonn Airport (CGN) (15.6 km / 9.7 mi)
  • Train station: Cologne Süd Station (1.2 km / 0.8 mi)
  • Metro station: Rudolfplatz U-Bahn (0.2 km / 0.1 mi)

Room Amenities

Steigenberger Hotel Köln offers 305 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Hydromassage showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:30 AM.

Steigenberger Hotel Köln has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 25 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany).

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 per cent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 26 per person (approximately)
  • Nearby parking fee: EUR 22 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Steigenberger Köln
  • Barcelo Hotel Cologne City Center
  • Steigenberger Hotel Köln Hotel
  • Hotel Rudolfplatz formerly Barcelo
  • Cologne Rudolfplatz formerly Barcelo Cologne
  • Rudolfplatz formerly Barcelo
  • Steigenberger Hotel Köln Cologne
  • Steigenberger Hotel Köln Hotel Cologne

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.