Skip to main content
Beginning of main content
 Cologne •1 Room
 Cologne • 1 Room
Book online or call 020 3788 4841 Phone Number
Top Hotel

Steigenberger Hotel Köln

4.5-star property
Habsburgerring 9-13, Cologne, NW 020 3788 4841
Choose Dates
4.2 out of 5
Very good!
See all 49 ebookers Reviews

Points Of Interest

View all on Map

Enter dates to see availability

Business Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£84* Per night/room 17 Jul - 18 Jul

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 2 Twin Beds (Plus) with cathedral view

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room (Pus) with cathedral view

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

The shopping around Steigenberger Hotel Köln gets high marks from our customers. During your stay, you're just a quick walk from Neumarkt. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the comfortable guestrooms and the proximity to shopping
  • Just a 4-minute drive from Neumarkt and 9 minutes from Alter Markt
  • Pets welcome for a fee

Steigenberger Hotel Köln ratings based on 49 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Steigenberger Hotel Köln

Everyone (32) Couples (7) Family (6)
5 out of 5

Posted by on 3 Feb 2019

Was this review helpful to you?
4 out of 5
ich bin seit x jahren gast (noch vor steigenberger). ich fühlte mich stets wohl und gut aufgehoben.

Posted by on 23 May 2022

Was this review helpful to you?
4 out of 5
Frühstücksbuffet war sehr reichhaltig Frühstück auch für Spätaufsteher - Dusche war verstopft - Kein Inhouse-Restaurant/Bistro

Posted by on 12 Apr 2022

Was this review helpful to you?
Comment from Hotel Management

13 Apr 2022 by Richard Engelmayer - General Manager

Sehr geehrter Damian, herzlichen Dank für Ihre positive Bewertung. Dass wir Sie mit unserem Frühstücksbuffet überzeugen konnten, ist sehr schön. Wir geben uns große Mühe, jederzeit ein frisches und abwechslungsreiches Angebot anzubieten. Bitte entschuldigen Sie, dass der Abfluss in Ihrer Dusche verstopft war. Dies entspricht weder Ihren Erwartungen, noch unserem eigenen hohen Anspruch. Gerne nehme ich Ihr Feedback zum Anlass, Rücksprache mit unserer leitenden Hausdame zu halten diesen Aspekt bei den morgentlichen Meetings vor der Reinigung wieder vermehrt in den Fokus zu rücken. Zudem werden wir unsere Spot Checks massiv erhöhen. Nochmals vielen Dank für Ihre offenen Worte und Ihre Hinweise. Herzliche Grüße Richard Engelmayer – General Manager

5 out of 5
Schöne Lage, freundliches Personal. Kleines Manko der Einrichtung: keine Haken in der Garderobe, keine Schubladen oder Kasten mit Türen (nur über dem Boden 1 Fach).

Posted by on 15 Dec 2021

Was this review helpful to you?
Comment from Hotel Management

3 Jan 2022 by Richard Engelmayer - General Manager

Sehr geehrter Peter, herzlichen Dank für die sehr positive Bewertung Ihres Aufenthaltes. Wir freuen uns, dass es Ihnen gut bei uns im Steigenberger Hotel Köln gefallen hat und dass Ihnen die Freundlichkeit unseres Teams besonders aufgefallen ist. Dies ist für uns alle die schönste Bestätigung und zeigt uns, dass wir uns auf dem richtigen Weg befinden. Gleichzeitig motiviert uns Ihr Lob, genau so engagiert weiter zu machen. Weiterhin möchte ich Ihnen für Ihren Hinweis zu den Kleiderhaken danken. Gerne werde ich dies mit meinem Team besprechen. Wir würden uns sehr freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße Richard Engelmayer – General Manager

5 out of 5
Zentrale Lage, sehr freundlicher Kundenservice und gute Zimmerausstattung… gern wieder

Posted by , from Hamburg on 6 Dec 2021

Was this review helpful to you?
Comment from Hotel Management

9 Dec 2021 by Richard Engelmayer - General Manager

Sehr geehrter Marcel, das gesamte Team und ich freuen uns sehr, dass Sie sich die Zeit für eine Bewertung genommen haben und vollends von Ihrem Aufenthalt begeistert waren. Wir freuen uns schon jetzt auf Ihren nächsten Besuch bei uns im Steigenberger Hotel Köln. Bis dahin verbleibe ich mit besten Grüßen Richard Engelmayer – General Manager

4 out of 5
Ist sehr gut und angenehm. Perfekte Lage.

Posted by on 27 Nov 2021

Was this review helpful to you?
Comment from Hotel Management

29 Nov 2021 by Richard Engelmayer - General Manager

Sehr geehrter Juerg, vielen Dank für Ihre positive Bewertung. Es würde uns freuen, Sie schon bald wieder bei uns im Steigenberger Hotel Köln begrüßen zu dürfen. Herzliche Grüße Richard Engelmayer – General Manager

5 out of 5

Posted by on 26 Aug 2020

Was this review helpful to you?
4 out of 5

Posted by on 17 Aug 2020

Was this review helpful to you?
4 out of 5

Posted by on 13 Aug 2020

Was this review helpful to you?
4 out of 5
Alles sehr sauber und schön eingerichtet! Service perfekt. Lediglich der Check-In nahm einige Zeit in Anspruch.

Posted by , from Gladbeck on 10 Aug 2020

Was this review helpful to you?
Comment from Hotel Management

24 Aug 2020 by Richard Engelmayer

Sehr geehrter Alex, ich bedanke mich für Ihre Rezension. Zunächst einmal freut es mich sehr, dass Sie einen angenehmen Aufenthalt hatten und wir Sie mit unseren Zimmern und Servicequalität begeistern konnten! Selbstverständlich nehme ich Ihre Anmerkung bezüglich der Dauer des Check-In Prozesses auf und leite dies an mein Team weiter, sodass wir diesen Service optimieren können. Kommen Sie uns gerne bald wieder in der Domstadt Köln besuchen! Mit herzlichen Grüßen, Richard Engelmayer General Manager

About the Steigenberger Hotel Köln

Location Habsburgerring 9-13, Cologne, NW 50674

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour health club, multilingual staff, and coffee/tea in common area are also featured at the luxury Steigenberger Hotel Köln. A complete renovation of Steigenberger Hotel Köln was completed in 2016. This 4.5-star Cologne hotel is smoke free.

  • 305 guestrooms or units
  • 10 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Cologne Süd Station (1.2 km / 0.8 mi)
  • Metro station: Rudolfplatz U-Bahn (0.2 km / 0.1 mi)

Room Amenities

Steigenberger Hotel Köln offers 305 accommodations with minibars and a safe. This accommodation offers separate sitting areas. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Hydromassage showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to noon.

Steigenberger Hotel Köln has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 10 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany).

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5.00 per cent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 26.00 per person (approximately)
  • Nearby parking fee: EUR 25.00 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Steigenberger Köln
  • Barcelo Hotel Cologne City Center
  • Steigenberger Hotel Köln Hotel
  • Hotel Rudolfplatz formerly Barcelo
  • Cologne Rudolfplatz formerly Barcelo Cologne
  • Rudolfplatz formerly Barcelo
  • Steigenberger Hotel Köln Cologne
  • Steigenberger Hotel Köln Hotel Cologne

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

url importing http://www.ebookers.com/Cologne-Hotels-Steigenberger-Hotel-Köln.h19314-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Cologne-Hotels-Steigenberger-Hotel-Köln.h19314-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Cologne-Hotels-Steigenberger-Hotel-Köln.h19314-p2.Hotel-Reviews?rm1=a2&

Top Trending

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.