28 Jan 2019 by Front Office Manager
thank you for staying with us and we appreciate your feedback
3 Jan 2019 by Front office Manager
we appreciate your feedback and your comments have been noted. thank you and hoping to see you soon.
23 Jan 2018 by Neranjala
Thank you for your great feedback and recommendation. We appreciate very much your helpful observations too. We value your patronage.
11 Dec 2018 by Front Office Manager
thank you for your review and feedback.
26 Aug 2017 by Cinnamon Lakeside Colombo
Thank you for your positive feedback and great ratings. We do hope that you are in the best of health now and appreciate your kind sentiments. We value your patronage.
The following facilities or services will be unavailable from March 1 2022 to December 31 2022 (dates subject to change):
The property will be renovating from 21 February 2022 to 31 October 2022 (completion date subject to change). The following areas are affected:
During renovations, the hotel will make every effort to minimise noise and disturbance.
Cinnamon Lakeside Colombo offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a limo/town car service are available. Event space at this hotel measures 650 square feet (59 square metres) and includes conference centres. A kids' pool, a nightclub, and a fitness centre are also featured at the luxury Cinnamon Lakeside Colombo. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Colombo hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free long-term parking , Free self parking , Free valet parking
Cinnamon Lakeside Colombo offers 346 accommodations with washers/dryers and minibars. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers. This Colombo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
The Dining Room – This coffee shop specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
Royal Thai – Overlooking the pool and garden, this restaurant specialises in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Long Feng – Overlooking the pool and garden, this restaurant specialises in Chinese cuisine and serves lunch and dinner.
7 Degrees North – This poolside restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
Goodies – This delicatessen only serves light fare. A children's menu is available.
Late-night fare is available from 24-hour room service.
An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Azmaara Spa. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Cinnamon Lakeside Colombo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.