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4.4 out of 5

"Lovely staff and rooms. Restaurant food was excellent " More

By a verified traveller on Tue 26 Feb 2019

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Deluxe Double Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max
£44* Per night/room 15 Jul - 16 Jul

Premium Double Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Triple Room, 1 Bedroom, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Triple Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy Mandarina Colombo's good location. During your stay, you're just a quick walk from Marino Mall. Enjoy features like free WiFi in public areas and free valet parking, plus an outdoor pool.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine and ocean views while dining at On the Eleventh
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests speak favourably about the helpful staff and the restaurant
  • Steps from Marino Mall and a 4-minute drive from University of Colombo
  • Airport shuttle service available for a fee

Mandarina Colombo ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mandarina Colombo

Everyone (5)
5 out of 5
Lovely staff and rooms. Restaurant food was excellent

Posted by on 26 Feb 2019

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Comment from Hotel Management

27 Feb 2019 by Sales Manager

Dear Guest, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in sharing your valuable feedback. We are delighted to note that you have enjoyed your stay with us and that the property location, setting, ambiance, and the services rendered by our colleagues have exceeded your expectations. Your valuable feedback would no doubt be an inspiration and would certainly be a motivational factor to the entire team, as we strive to meet and exceed our guests expectations. Thanking you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

5 out of 5
The staff were absolutely fantastic and very helpful. Breakfast was a total delight.

Posted by on 13 Jan 2019

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Comment from Hotel Management

13 Jan 2019 by Sales Manager

Dear Guest, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in sharing your valuable feedback. We are delighted to note that you have enjoyed your stay with us and that the property location, setting, ambiance, and the services rendered by our colleagues have exceeded your expectations. Your valuable feedback would no doubt be an inspiration and would certainly be a motivational factor to the entire team, as we strive to meet and exceed our guests expectations. Thanking you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

4 out of 5

Posted by on 2 Jun 2019

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Comment from Hotel Management

3 Jun 2019 by Sales Manager

Dear Guest, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in sharing your valuable feedback. We are delighted to note that you have enjoyed your stay with us and that the property location, setting, ambiance, and the services rendered by our colleagues have exceeded your expectations. Your valuable feedback would no doubt be an inspiration and would certainly be a motivational factor to the entire team, as we strive to meet and exceed our guests expectations. Thanking you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

4 out of 5
When we arrived to hotel, we were greeted warmly and check in went really fast and smoothly. Staff was really helpful in different situations that we needed a special attention to. Room was nice. Our child was really stoked about own room with AC and TV. Then some there is a room for improvement. Carpet in our room was really stained and did not look good at all. The scent that is put to AC on lobby remainded me of toilet refresher. The breakfast boxes that was given to us due to early check out were also a bit of dissappointment. Water, juice, bread with nothing but a slice of cheese in?! and some fruit you need to peel? I don't get it how you should eat them if you're travelling? Overall a good place with wonderful staff but needs some improvements.

Posted by on 9 Mar 2019

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Comment from Hotel Management

10 Mar 2019 by Sales Manager

Dear Guest, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in sharing your valuable feedback. We are glad that had a good time and are glad to note that you found our facilities and the comfort to your liking. We will also certainly share this with our team so that they may also know and improve on their services. We sincerely appreciate your patronage and certainly do look forward to welcoming you back at Mandarina Colombo, during your next visit to Sri Lanka. Warm Regards, Sales Manager

4 out of 5
Die Zimmer sind gut ausgestattet und modern. Die Möblierung ist sehr ansprechend. Auch Pflegeprodukte wurden reichlich zur Verfügung gestellt. Einzig die Teppiche müssten besser gepflegt werden.

Posted by on 11 Apr 2018

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Comment from Hotel Management

13 Apr 2018 by Sales Manager

Sehr geehrter Gast, wir bedanken uns bei dieser Gelegenheit für die Auswahl von Mandarina Colombo Hotel und für die Zeit, in der Sie Ihr wertvolles Feedback mitteilen. Wir freuen uns, dass es eine gute Zeit und sind froh zu bemerken, dass Sie unsere Einrichtungen und den Komfort nach Ihren Wünschen gefunden. Wir werden dies sicherlich auch mit unserem Team teilen, damit Sie auch ihre Dienstleistungen kennen und verbessern können. Wir freuen uns sehr über Ihre Schirmherrschaft und hoffen, Sie bei Ihrem nächsten Besuch in Sri Lanka wieder bei Mandarina Colombo begrüssen zu dürfen. Herzliche Grüße, Sales Manager

About the Mandarina Colombo

Location 433, Galle Road, Colombo, 00300

Property Features

Mandarina Colombo offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You'll find a 24-hour business centre on site. WiFi is free in public spaces. A rooftop terrace, tour or ticket assistance, and a BBQ are also featured at the luxury Mandarina Colombo. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 5-star Colombo hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 11 levels
  • 1030 sq ft of conference space
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Train station: Wellawatta Railway Station (3.3 km / 2.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Mandarina Colombo offers 80 accommodations with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

On the Eleventh – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours.

Café M – This coffee shop specialises in international cuisine and serves brunch and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

  • Casino nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Mandarina Colombo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Mandarina Colombo

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Parties and events are allowed on site

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. <

  • One child stays free
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property Registry Number – No Alcohol Served or allowed
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10 for adults and USD 5 for children (approximately)
  • Airport shuttle fee: USD 38 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mandarina Colombo Hotel
  • Mandarina Colombo Hotel
  • Mandarina Colombo Colombo
  • Mandarina Colombo Hotel Colombo

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Mandarina Colombo.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.