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4.4 out of 5

"Lovely staff and rooms. Restaurant food was excellent " More

By a verified traveller on Tue 26 Feb 2019

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Hotel Description

Our customers tell us that they enjoy the comfortable rooms at Mandarina Colombo. During your stay, you're just a quick walk from Marino Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 2017, this 5-star hotel has 80 rooms over 11 floors. Enjoy your stay with amenities like free WiFi and a balcony in each room.

  • Air-conditioned rooms with balconies, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and ocean views while dining at On the Eleventh
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the comfortable guestrooms and the location
  • Steps from Marino Mall and 12 minutes on foot from University of Colombo
  • Airport shuttle service available for a fee

Deluxe Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£51* Per night/room 14 Apr - 15 Apr

Premium Double Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Double Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Triple Room, 1 Bedroom, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Triple Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mandarina Colombo ratings based on 5 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mandarina Colombo

Everyone (5)
5 out of 5
Lovely staff and rooms. Restaurant food was excellent

Posted by on 26 Feb 2019

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Comment from Hotel Management

27 Feb 2019 by Sales Manager

Dear Guest, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in sharing your valuable feedback. We are delighted to note that you have enjoyed your stay with us and that the property location, setting, ambiance, and the services rendered by our colleagues have exceeded your expectations. Your valuable feedback would no doubt be an inspiration and would certainly be a motivational factor to the entire team, as we strive to meet and exceed our guests expectations. Thanking you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

5 out of 5
The staff were absolutely fantastic and very helpful. Breakfast was a total delight.

Posted by on 13 Jan 2019

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Comment from Hotel Management

13 Jan 2019 by Sales Manager

Dear Guest, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in sharing your valuable feedback. We are delighted to note that you have enjoyed your stay with us and that the property location, setting, ambiance, and the services rendered by our colleagues have exceeded your expectations. Your valuable feedback would no doubt be an inspiration and would certainly be a motivational factor to the entire team, as we strive to meet and exceed our guests expectations. Thanking you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

4 out of 5

Posted by on 2 Jun 2019

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Comment from Hotel Management

3 Jun 2019 by Sales Manager

Dear Guest, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in sharing your valuable feedback. We are delighted to note that you have enjoyed your stay with us and that the property location, setting, ambiance, and the services rendered by our colleagues have exceeded your expectations. Your valuable feedback would no doubt be an inspiration and would certainly be a motivational factor to the entire team, as we strive to meet and exceed our guests expectations. Thanking you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Mandarina Colombo. Best Regards, Sales Manager

4 out of 5
When we arrived to hotel, we were greeted warmly and check in went really fast and smoothly. Staff was really helpful in different situations that we needed a special attention to. Room was nice. Our child was really stoked about own room with AC and TV. Then some there is a room for improvement. Carpet in our room was really stained and did not look good at all. The scent that is put to AC on lobby remainded me of toilet refresher. The breakfast boxes that was given to us due to early check out were also a bit of dissappointment. Water, juice, bread with nothing but a slice of cheese in?! and some fruit you need to peel? I don't get it how you should eat them if you're travelling? Overall a good place with wonderful staff but needs some improvements.

Posted by on 9 Mar 2019

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Comment from Hotel Management

10 Mar 2019 by Sales Manager

Dear Guest, We take this opportunity to thank you for selecting Mandarina Colombo Hotel and for the time taken in sharing your valuable feedback. We are glad that had a good time and are glad to note that you found our facilities and the comfort to your liking. We will also certainly share this with our team so that they may also know and improve on their services. We sincerely appreciate your patronage and certainly do look forward to welcoming you back at Mandarina Colombo, during your next visit to Sri Lanka. Warm Regards, Sales Manager

4 out of 5
Die Zimmer sind gut ausgestattet und modern. Die Möblierung ist sehr ansprechend. Auch Pflegeprodukte wurden reichlich zur Verfügung gestellt. Einzig die Teppiche müssten besser gepflegt werden.

Posted by on 11 Apr 2018

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Comment from Hotel Management

13 Apr 2018 by Sales Manager

Sehr geehrter Gast, wir bedanken uns bei dieser Gelegenheit für die Auswahl von Mandarina Colombo Hotel und für die Zeit, in der Sie Ihr wertvolles Feedback mitteilen. Wir freuen uns, dass es eine gute Zeit und sind froh zu bemerken, dass Sie unsere Einrichtungen und den Komfort nach Ihren Wünschen gefunden. Wir werden dies sicherlich auch mit unserem Team teilen, damit Sie auch ihre Dienstleistungen kennen und verbessern können. Wir freuen uns sehr über Ihre Schirmherrschaft und hoffen, Sie bei Ihrem nächsten Besuch in Sri Lanka wieder bei Mandarina Colombo begrüssen zu dürfen. Herzliche Grüße, Sales Manager

About the Mandarina Colombo

Location 433, Galle Road, Colombo, 00300

Property Features

Mandarina Colombo offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You'll find a 24-hour business centre on site. WiFi is free in public spaces. A rooftop terrace, tour or ticket assistance, and a BBQ are also featured at the luxury Mandarina Colombo. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 5-star Colombo hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 11 levels
  • 1030 sq ft of conference space
  • Built in 2017
  • Dining venue
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Colombo (CMB-Bandaranaike Intl.) (36.6 km / 22.7 mi)
  • Train station: Wellawatta Railway Station (3.9 km / 2.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mandarina Colombo offers 80 forms of accommodation with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. This Colombo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

On the Eleventh – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours.

Café M – This coffee shop specialises in international cuisine and serves brunch and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Parties and events are allowed on site.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Parties and events are allowed on site.

  • One child stays free
  • UnionPay
  • Events/parties allowed
  • Property Registry Number – No Alcohol Served or allowed
  • Debit cards

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10 for adults and USD 5 for children (approximately)
  • Airport shuttle fee: USD 38 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 12:30 PM and 5:30 AM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mandarina Colombo Hotel
  • Mandarina Colombo Hotel
  • Mandarina Colombo Colombo
  • Mandarina Colombo Hotel Colombo

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Mandarina Colombo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Mandarina Colombo.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.