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Ashford Castle

5-star property
Ashford Castle, Cong, Co. Mayo 020 3788 4841
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5.0 out of 5
Exceptional!
See all 11 ebookers Reviews

"I can’t praise this hotel and it’s staff enough! I brought my mother for an overnight stay as a Mother’s Day present. The one night, two day visit le ... " More

By a verified traveller on Tue 09 Apr 2019

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Corrib

Bed Count 1 King Bed Maximum Occupancy 2 Max
£484* Per night/room 31 Oct - 1 Nov

Junior Stateroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Stateroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hideaway Cottage

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Ashford Castle. During your stay, you're just a quick walk from Ashford Castle. Free WiFi in public areas, free valet parking and 3 restaurants are available. This 5-star hotel has 82 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a pillowtop bed in each room.

  • Air-conditioned rooms with pillowtop beds, 24-hour room service and plasma TVs
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and 3 bars/lounges
  • Indulge with body scrubs, body treatments or body wraps at The Spa
  • Services include babysitting, free supervised kids' activities and dry cleaning/laundry
  • On-site recreation includes a golf course, 2 outdoor tennis courts and a gym
  • Guests have great things to say about the local sightseeing and the breakfast
  • Steps from Ashford Castle and 9 minutes on foot from Cong Abbey
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Ashford Castle ratings based on 11 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Ashford Castle

Everyone (10) Couples (1)
5 out of 5

Posted by on 22 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by Geraldine

Thank you for your wonderful rating

5 out of 5

Posted by on 16 Dec 2019

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Comment from Hotel Management

18 Dec 2019 by geraldine

Thank you for your 5 out of 5 rating

5 out of 5
I can’t praise this hotel and it’s staff enough! I brought my mother for an overnight stay as a Mother’s Day present. The one night, two day visit left us feeling as relaxed as we would after a week’s holiday. I had booked a two hour treatment for us both in the Spa which was AMAZING! Fantastic and genuine staff who made you feel special and completely cared for. The Spa itself is beautiful with stunning views, gorgeous facilities and an excellent range of high quality products. I’m dying to go back! The best Spa I’ve been to in a long time. Certainly the best Spa staff I’ve ever encountered. Warm, professional and extremely well trained. I like that they were highly competent but not snooty. In the past, when I’ve gone to a high end spa I’ve found the staff to be snobbish and as a result I’ve been irritated, felt patronised and left feeli. Not so here. These women are special. As for the food at the castle! Wow! We had dinner and breakfast in the George V. The fine dining experience was perfect. The food was delicious and beautiful. A feat for the eyes as well as the palate. Once again, the staff were faultless. They were warm, professional and just the right level of attentiveness is given. Breakfast was relaxed in this beautiful dining room with a wide of fresh, scrumptious produce from the buffet and tantalising offerings from the menu. My only criticism would be the cappuccino which was weak and tasteless which was surprising because they make perfect espresso.

Posted by on 9 Apr 2019

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5 out of 5
The dungeon restaurant lets the property down it badly needs to be refurbished also the wine menu is very limited there should be a better choice of reasonable priced wines The tour boat at the entrance should be out of sight as it cheapens the experience

Posted by on 14 Feb 2019

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5 out of 5

Posted by on 5 Dec 2018

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5 out of 5
Beautiful hotel friendly staff could have used tea making facilities in room other than that no complaints.

Posted by on 1 Dec 2018

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5 out of 5
Exquisite , a fabulous place enjoyed every moment

Posted by on 28 Nov 2018

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5 out of 5
The experience at Ashford Castle is the closest you get to heaven. When you arrive to when you depart the castle you are treated like Royalty. The staff couldn't do enough for you and that added to the experience in a big way. The castle itself is 800 years old and is absolutely stunning. From the Dungeon to the George V restaurants and the Cannaught for afternoon tea the food was gorgeous and well presented. The one criticism that I could make is the menus could be more extensive. Breakfast was gorgeous and people staying should try the ham. The Billiard's Room was great and we were very impressed with the cinema in the hotel. We watched the Quiet Man and we were provided with drinks, sweets and popcorn. The Corribb bedrooms were beautiful and beds were super comfortable. The views from our room was magnificent showing the river and castle moat. The only criticism was that there should be a kettle in the room. The Irish Wolfhounds were magnificent. We went on bicycles around the castle and it was very enjoyable. Boat trip was brilliant and it took us around several islands. Horse riding was superb. Spa treatments were divine with a lovely relaxation room and swimming pool. Walking inside or outside the castle is fantastic and plenty to see. Saving the best to last- Ashford Castle's Falconry. We were holding and walking Harris Hawks. The birds were gorgeous and majestic. We were holding food in our hand and in a split second the food was gone. I would recommend Ashford.

Posted by , from Newry Co Down on 21 Nov 2018

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5 out of 5

Posted by on 29 Oct 2018

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Comment from Hotel Management

8 Nov 2018 by Niall Rochford GM

Thank you for leaving us a five-star rating

5 out of 5

The best place we ever stayed.

The nicest place we ever stayed. The hotel was amazing and very well looked after . The staff were so so nice and accommodating we felt so welcome there. We will definitely be back 👍😀

Posted by , from kenmare co kerry on 12 Mar 2018

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Comment from Hotel Management

3 Apr 2018 by Niall Rochford GM

Thank you for your very kind words, we are delighted you enjoyed your time with us on the estate. We do hope you can return in the near future, we cant wait to welcome you.

About the Ashford Castle

Location Ashford Castle, Cong, Co. Mayo F31 CA48

Property Features

Ashford Castle offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. There's an onsite business centre. A fitness centre, a sauna, and spa services are also featured at the luxury Ashford Castle. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. This 5-star Cong hotel is smoke free.

  • 82 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 3 bars or lounges
  • Coffee shop
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Ashford Castle offers 82 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries. This Cong hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Ashford Castle has 3 restaurants on site.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fishing on site
  • Golfing on site
  • Bicycle rentals on site
  • Horse riding/rental on site
  • Tennis lessons on site
  • Hiking/biking trails nearby
  • Archery on site

Spa Services

The Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a steam room.

  • Hot stone massage
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 1000 per pet, per stayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 380.00 per vehicle
  • Pet fee: EUR 1000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ashford Castle
  • Ashford Castle Cong
  • Ashford Castle Hotel
  • Ashford Castle Hotel Cong
  • Castle Ashford
  • Ashford Castle Ireland/Cong
  • Ashford Castle Cong
  • Ashford Castle Hotel
  • Ashford Castle Hotel Cong

You should know

  • Ashford Castle offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Ashford Castle is listed in the 2021 Travel + Leisure 500.

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

The property is a member of the Leading Hotels of the World.

National Rating

This property is a registered Hotel within the meaning of the Irish Tourist Traffic Acts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.