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4.5 out of 5

"Couldn’t hire bikes. Says bike hire available, but it was to the place next door. Which was closed. Probably can’t hire bikes till school holidays " More

By a verified traveller on Sun 10 Mar 2024

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Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Room, 2 Single Beds, Lagoon View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Hilton Garden Inn Snowdonia. During your stay, you'll be within walking distance of Conwy Valley Maze. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to body wraps, detox wraps or body scrubs at Wave Garden Spa (Fees Apply)
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym and bicycles to rent
  • Guests speak favourably about the location and the helpful staff
  • 12 minutes by car from Conwy Castle and 15 minutes from Eryri National Park Visitor Centre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area

Hilton Garden Inn Snowdonia ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Snowdonia

Everyone (1)
5 out of 5

Posted by , from Dublin on 1 Jul 2024

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Comment from Hotel Management

3 Jul 2024 by Customer Care Team

Hello Hugh,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

4 out of 5
Couldn’t hire bikes. Says bike hire available, but it was to the place next door. Which was closed. Probably can’t hire bikes till school holidays

Posted by on 10 Mar 2024

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Comment from Hotel Management

16 Mar 2024 by Customer Care Team

Hi Carl,I'm sorry for the inconvenience you experienced regarding the bike hire. We strive to provide accurate and helpful information to enhance our guests' stay, and it seems we missed the mark in this instance. I understand how disappointing it must have been to look forward to that activity, only to find it unavailable due to external factors. We will take steps to ensure our communication is clearer regarding the availability of amenities and services, especially those provided by third parties, to prevent similar issues in the future. We appreciate your understanding and hope to have the opportunity to better serve you next time, perhaps with a bike adventure included.Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia

About the Hilton Garden Inn Snowdonia

Location Conway Road, Conwy, Wales LL32 8QE

Property Features

Hilton Garden Inn Snowdonia offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business centre and meeting rooms are available. Spa services, a vending machine, and a garden are also featured at Hilton Garden Inn Snowdonia. Free self parking is available. This 3.5-star Conwy hotel is smoke free.

  • 106 guestrooms or units
  • Conference rooms
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Tal-y-Cafn Station (6 km / 3.7 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Snowdonia offers 106 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Hilton Garden Inn Snowdonia has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Surfing/bodyboarding on site

Spa Services

Wave Garden Spa (Fees Apply) has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Prenatal massage
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Detoxification wrap
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 50 per accommodation, per stay
  • Food and water bowls and an off-lead area are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.95 per person
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Snowdonia Conwy
  • Hilton Garden Inn Snowdonia Hotel
  • Hilton Garden Inn Snowdonia Conwy
  • Hilton Garden Inn Snowdonia Hotel Conwy

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.