"Couldn’t hire bikes. Says bike hire available, but it was to the place next door. Which was closed. Probably can’t hire bikes till school holidays " More
16 Mar 2024 by Customer Care Team
Hi Carl,I'm sorry for the inconvenience you experienced regarding the bike hire. We strive to provide accurate and helpful information to enhance our guests' stay, and it seems we missed the mark in this instance. I understand how disappointing it must have been to look forward to that activity, only to find it unavailable due to external factors. We will take steps to ensure our communication is clearer regarding the availability of amenities and services, especially those provided by third parties, to prevent similar issues in the future. We appreciate your understanding and hope to have the opportunity to better serve you next time, perhaps with a bike adventure included.Warm regards,Guest Experience TeamHilton Garden Inn Snowdonia
Hilton Garden Inn Snowdonia offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business centre and meeting rooms are available. Spa services, vending machine, and a garden are also featured at the business-friendly Hilton Garden Inn Snowdonia. Free self parking is available. This 3.5-star Conwy hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hilton Garden Inn Snowdonia offers 106 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Hilton Garden Inn Snowdonia has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Wave Garden Spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.