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Reviews

4.0 / 5Very Good
1 review

Amenities

  • Free WiFi
  • Breakfast included
  • Housekeeping

Map

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-23. Try updating your dates to see prices for your trip.

    About this area

    Conwy

    Y Capel is located in Conwy. Conwy Castle and Conwy Town Walls are local landmarks, and the area's natural beauty can be seen at Great Orme and Conwy Sands. Conwy Water Gardens and Llandudno Swimming Centre are also worth visiting.

    Getting around

    • Conwy Station - 1 min walk
    • Liverpool (LPL-John Lennon) - 77 min drive

    About this property

    Y Capel

    This smoke-free guesthouse features free breakfast and free WiFi in public areas. All rooms are individually decorated and offer free WiFi and free bottled water. For a bit of entertainment, flat-screen TVs come with digital channels, and guests can also appreciate conveniences like electric kettles and free tea bags/instant coffee.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    No on-site parking available

    Food and drink

    Free English breakfast available 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends

    Guest services

    Daily housekeeping

    Languages spoken

    English

    More

    Smoke-free property

    Room amenities

    Bedroom

    Heating
    Linens

    Bathroom

    bathtub or shower
    Free toiletries
    Hairdryer
    Towels

    Entertainment

    digital channels
    flat-screen TV

    Food and drink

    Electric kettle
    Free bottled water
    Free tea bags/instant coffee

    More

    Individually decorated
    Individually furnished
    4.0

    Very Good

    5 - Excellent
    0
    4 - Good
    1
    3 - Okay
    0
    2 - Mediocre
    0
    1 - Poor
    0
    5.0
    Cleanliness
    3.0
    Service and Staff
    3.0
    Amenities
    4.0
    Property condition

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities

    The decor and furnishings are of a very high standard which is really impressive when you first arrive. There is, however, no WiFi and no parking (car park yet to be completed but we were refunded our public parking fees). The hotel communal area isn’t fully finished. So there were snagging points, there are no coffee tables and there were boxes of accessories lying around. Breakfast is not available in the property so you have to walk down the road to the pub to take breakfast which would be a problem if raining or if you have mobility issues (as would the parking). Check in was pretty haphazard as the ‘hotel’ management aspect doesn’t seem to be the priority - there is no reception at the property; you check in at the pub, which is fine and known in advance, but check in and check out were not as you’d expect from a hotel, and at the price level this needs to be addressed. I felt at times we were an inconvenience for the bar staff / waiters who were the only team members available at certain times, to be fair to them it was not really their priority with a full NyE bar and restaurant. Breakfast at the pub was really lovely and to a very high standard, particularly noteworthy as it was New Year’s Day. Check out was quick, but an observation was that no one asked if everything had been to our satisfaction. If the management, service and snagging points are addressed this will be a fabulous property.

    Stayed 1 night in Dec 2019

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