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"Very friendly staff on check in, room was clean and comfortable. Good choice of food at breakfast too. " More

By a verified traveller on Mon 12 Mar 2018

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Hotel Description

The shopping around First Hotel Mayfair gets high marks from our customers. During your stay, you're just a quick walk from Tivoli Gardens. Free WiFi in public areas, a restaurant and a 24-hour fitness centre are available. This 4-star hotel has 203 rooms over 5 floors. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer flat-screen TVs, free toiletries and hairdryers
  • Free WiFi
  • Enjoy international cuisine while dining at O'Learys
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a 24-hour fitness centre and bicycles to rent
  • Guests have great things to say about the family-friendly amenities and the proximity to shopping
  • Within a 10-minute walk of Tivoli Gardens and City Hall Square

Economy Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£86* Per night/room 25 Feb - 26 Feb

Suite

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Single Room (1 single bed)

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Standard King Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

First Hotel Mayfair ratings based on 125 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for First Hotel Mayfair

Everyone (58) Couples (31) Family (11) Friends (5) Other (1)
2 out of 5
Hotel room was lovely, especially as we booked a suite to sleep three adults. But carpet and toilets were dirty. Breakfast is a waste of money and completely unorganised the hotel is a fair size however where you have breakfast in miniature. It was like cattle market getting a coffee, then you took that to the table went back to the cattle market to que for bread as you couldn’t get past that part to go for a cooked breakfast. The only fresh fruit were unripe Bananas and grapes and oranges that you couldn’t peel. Tables weren’t cleared and I’m sure the first day we had the past two guests plates left at the side of our table. Tables weren’t set up for us, you can to get all cutlery from the bar or scatter over the restaurant yourself. All of us hated that part of the hotel and the day and couldn’t wait to get out!

Posted by on 24 Nov 2019

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5 out of 5
Great location and the hotel was very comfortable and homely !! We will go there again.

Posted by on 21 Jan 2019

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Comment from Hotel Management

25 Jan 2019 by Front desk

Dear Bruce, We sincerely appreciate your positive feedback regarding your visit. We'd love to have you back for another excellent stay at First Hotel Mayfair. Wishing a great day.

4 out of 5
Very centrally located, staff very helpful. Single room I had adequate for my needs. Only a few minutes from train station and Tivoli Gardens. Information Centre nearby where you can purchase tickets - Hop on hop off bus good to get your bearings! I would not hesitate to use this hotel again!

Posted by , from Guernsey on 13 Dec 2018

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Comment from Hotel Management

13 Jan 2019 by Rifet

Dear Emmie, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us. Wish you a great day. Best Regards Front Desk

5 out of 5
Very friendly staff on check in, room was clean and comfortable. Good choice of food at breakfast too.

Posted by on 12 Mar 2018

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4 out of 5

Great hotel and very close to city centre

We had an excellent long weekend in Copenhagen. The hotel was great and very central. Staff extremely helpful. Room clean and comfortable.

Posted by on 19 Feb 2017

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Comment from Hotel Management

28 Feb 2017 by Front desk

thank you very much for your feedback. We are glad you had a great weekend at our hotel. We hope to see you again in the future!

3 out of 5

Adequate hotel convenient for the railway station

Pros: Location and staff. Peaceful.
Cons: Tea and coffee making facilities in room.
Location: City attraction close
Convenient location for access to city amenities and visitor attractions.

Posted by , from uk on 29 Jan 2017

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Comment from Hotel Management

31 Jan 2017 by Front desk

Dear David - than k you for giving us your feedback about how your stay went. We really appreciate the time you took! The hotel is indeed centrally located and most popular spots are just within walking distance. Just for your information, we offer coffee/tea facilities in superior rooms and as additional packages. Should you stay with us another time - please contact the reception and we can help you to book just the right room for you. We look forward to seeing you!

5 out of 5

Cold November city break?

Pros: Staff are brilliant
Cons: The rooms we stayed in were a little small, but perfectly adequate and really good value
Excellent and friendly staff. The staff in reception were particularly helpful. The room was small but adequate and great value for such a good location.

Posted by , from UK on 26 Nov 2016

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Comment from Hotel Management

21 Dec 2016 by Front desk

thank you Brendan for your feedback and lovely comments. I will make sure my colleagues get the message. We hope to see you again another time!

4 out of 5

Great location - Give it a try

As long as you book for a superior double room, you should be fine. Location is unbeatable, evening "buffet" is a nice touch and morning's fresh hot breads are a must. The room itself (reiterating: GO for the Superior double as the Standard double is actually a "spacious" single room and not a proper double) was nice and the bed was extremely comfy. All in all it was a nice experience

Posted by on 30 Dec 2013

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5 out of 5

Very nice hotel

We stayed here for 3 nights in November 2013. We had booked a standard room, but we were given a free upgrade to a superior room when we checked in. The breakfast was good, the 'light evening buffet' was nice and much better than we had expected, and the afternoon cakes were great after exploring the city all day. The staff were extremely friendly and couldn't do enough for us. We wouldn't hesitate to stay here again.

Posted by on 3 Dec 2013

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4 out of 5

Highly recommended

The hotel is really close to the Central Station so getting from the airport was a breeze. Located amongst lots of cafes/bars/restaurants however as Breakfast, high tea and evening buffet meal were included in the incredible room rate - we didn't eat out (except lunch). Room was small but very clean, shower was adequate, and again spotless. most comforatable bed ever and really quiet in our room overlooking the courtyard. great staff, really friendly, used the lounge areas every day which made up for the small bedroom.

Posted by on 22 Nov 2013

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About the First Hotel Mayfair

Location Helgolandsgade 3, Copenhagen, 1653

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the eco-friendly First Hotel Mayfair. This 4-star Copenhagen hotel is smoke free.

  • 203 guestrooms or units
  • 5 levels
  • 2 buildings
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Copenhagen (CPH-Kastrup) (14 km / 8.7 mi)
  • Train station: Copenhagen Central Station (0.4 km / 0.2 mi)
  • Metro station: Copenhagen Vesterport Station (0.4 km / 0.3 mi)
  • Parking:

Room Amenities

First Hotel Mayfair offers 203 forms of accommodation with a hairdryer and free toiletries. Flat-screen televisions come with cable channels. This Copenhagen hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.

O'Learys – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation.

The property’s restaurant and bar are closed on Sundays and are only open for dinner. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for DKK 150 per stay.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • One child stays free
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: DKK 159 for adults and DKK 80 for children (approximately)
  • Nearby parking fee: DKK 400 per day
  • Crib (infant bed) fee: DKK 150 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clarion Collection Hotel Mayfair
  • Clarion Collection Hotel Mayfair Copenhagen
  • Clarion Collection Mayfair
  • Clarion Collection Mayfair Copenhagen
  • First Hotel Mayfair Hotel
  • Clarion Copenhagen
  • First Hotel Mayfair Copenhagen
  • First Hotel Mayfair
  • First Mayfair Copenhagen
  • First Mayfair
  • First Hotel Mayfair Copenhagen
  • First Hotel Mayfair Hotel Copenhagen

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.