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"It’s all about location and the staff. The location is fantastic, close to the central train station and literally minutes away from Tivoli Gardens wh ... " More

By a verified traveller on Tue 04 Jun 2019

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Superior Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room (Small)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The sightseeing around Grand Hotel gets good marks from our customers. During your stay, you're just a quick walk from Tivoli Gardens. Free WiFi in public areas, a business centre and breakfast (surcharge) are available. This 3-star hotel has 161 rooms over 5 floors. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer flat-screen TVs, room service (during limited hours) and free toiletries
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Guests speak favourably about the location and the helpful staff
  • Within a 10-minute walk of Tivoli Gardens and City Hall Square

Grand Hotel ratings based on 21 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grand Hotel

Everyone (16) Couples (3) Family (1)
4 out of 5
It’s all about location and the staff. The location is fantastic, close to the central train station and literally minutes away from Tivoli Gardens which must be on everybody’s itinerary to Copenhagen, amazing place. The staff were wonderful, we arrived late morning and asked to leave our luggage, the receptionist called housekeeping and found us a room which was ready and very much appreciated. Housekeeping and the staff at breakfast were equally delightful. As for the hotel itself, it’s a bit tired, creaky floorboards in the room, very soft mattress but all very clean. Staying in Copenhagen isn’t cheap, but I thought the Grand Hotel offered good value and I wouldn’t hesitate to stay there again.

Posted by on 4 Jun 2019

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4 out of 5
The hotel is pleasant enough, had a wee problem with my bed dipping in the middle, they didn’t have another bed or another mattress which I found very odd, so they put a sheet of wood under the mattress, it sorted the dip but was uncomfortable to lie on

Posted by on 22 Feb 2019

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4 out of 5
Hotel was pleasant enough had a bit of trouble with the bed dipping in the middle, they didn’t have another bed or mattress so they put a sheet of wood under the mattress, it done the job sorting the dip but uncomfortable to lie on

Posted by on 22 Feb 2019

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2 out of 5

Posted by on 3 Jan 2019

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5 out of 5
Brilliant service. Second time we stayed here and second time was just as good as the first. Great central location in the heart of Copenhagen, close to the train station so ideal for tourists. Overall extremely comfortable and would definitely stay every time I go to Denmark.

Posted by , from London on 2 Apr 2018

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4 out of 5
Pas loin de Tivoli et du Centre ville pas trop cher

Posted by on 19 Dec 2019

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3 out of 5
Hotelin sijainti hyvä, mutta hotellin kunto todella huono ja huoneet epäkäytännölliset. Aamiainen on hyvä.

Posted by on 11 Dec 2019

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3 out of 5
Sehr schlechte Betten , weiche madratzen. Der kaffe, oder was es sein sollte , Pfui

Posted by on 18 Oct 2019

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4 out of 5
Erinomainen sijainti. Hyvä aamupala viihtyisissä tiloissa.Vanhan rakennuksen rajoitteet näkyvät nuhjuisuutena.

Posted by on 18 Oct 2019

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3 out of 5
Altes Hotel welches dringend renoviert werden müsste. Ich war für 5 Nächte dort. 2 Nächte habe ich in einer Art Besenkammer verbracht, welche direkt neben der Lüftung war. An Schlaf war fast nicht zu denken. Ich konnte aber ohne Probleme das Zimmer wechseln. Das neue Zimmer war dann in Ordnung - bis auf dass es nach einem starken Regenfall von der Decke tropfte. Die Lage ist perfekt und auch das Morgenessen ist für dein Preis sehr gut.

Posted by on 15 Oct 2019

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Renovations + Closures

This property is closed from 4 January 2021 to 4 July 2022 (dates subject to change).

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. There are 2 meeting rooms available. Tour or ticket assistance, multilingual staff, and dry cleaning/laundry services are also featured at the eco-friendly Grand Hotel. This 3-star Copenhagen hotel is smoke free.

  • 161 guestrooms or units
  • 5 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Copenhagen (ZGH-Copenhagen Central Train Station) (0.2 km / 0.1 mi)
  • Metro station: Copenhagen Vesterport Station (0.3 km / 0.2 mi)

Room Amenities

Grand Hotel offers 161 forms of accommodation with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers. This Copenhagen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Desk

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Commonly touched surfaces are cleaned with disinfectant between stays and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. Contactless checkout is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast and through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually wrapped food options are available through room service
  • Debit cards
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: DKK 80 for adults and DKK 40 for children (approximately)
  • Nearby parking fee: DKK 300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Copenhagen
  • Grand Hotel Copenhagen
  • Grand Hotel Hotel
  • Grand Hotel Copenhagen
  • Grand Hotel Hotel Copenhagen

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.