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"Brilliant service. Second time we stayed here and second time was just as good as the first. Great central location in the heart of Copenhagen, close ... " More

By a verified traveller on Mon 02 Apr 2018

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Hotel Description

The sightseeing around Grand Hotel gets high marks from our customers. During your stay, you're just a quick walk from Tivoli Gardens. Free WiFi in public areas, a business centre and breakfast (surcharge) are available. This 3-star hotel has 161 rooms over 5 floors. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer flat-screen TVs, room service (during limited hours) and hairdryers
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests speak favourably about the central location and the helpful staff
  • Just a 3-minute walk from Tivoli Gardens and 6 minutes on foot from City Hall Square
  • Pets welcome for a fee (restrictions apply)

Double Room (Small)

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£55* Per night/room 13 Feb - 14 Feb

Superior Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Standard Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Executive Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Grand Hotel ratings based on 98 verified reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grand Hotel

Everyone (22) Couples (35) Business (10) Students (1) Family (14) Friends (10) Other (3)
4 out of 5
It’s all about location and the staff. The location is fantastic, close to the central train station and literally minutes away from Tivoli Gardens which must be on everybody’s itinerary to Copenhagen, amazing place. The staff were wonderful, we arrived late morning and asked to leave our luggage, the receptionist called housekeeping and found us a room which was ready and very much appreciated. Housekeeping and the staff at breakfast were equally delightful. As for the hotel itself, it’s a bit tired, creaky floorboards in the room, very soft mattress but all very clean. Staying in Copenhagen isn’t cheap, but I thought the Grand Hotel offered good value and I wouldn’t hesitate to stay there again.

Posted by on 4 Jun 2019

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4 out of 5
The hotel is pleasant enough, had a wee problem with my bed dipping in the middle, they didn’t have another bed or another mattress which I found very odd, so they put a sheet of wood under the mattress, it sorted the dip but was uncomfortable to lie on

Posted by on 22 Feb 2019

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4 out of 5
Hotel was pleasant enough had a bit of trouble with the bed dipping in the middle, they didn’t have another bed or mattress so they put a sheet of wood under the mattress, it done the job sorting the dip but uncomfortable to lie on

Posted by on 22 Feb 2019

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2 out of 5

Posted by on 3 Jan 2019

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5 out of 5
Brilliant service. Second time we stayed here and second time was just as good as the first. Great central location in the heart of Copenhagen, close to the train station so ideal for tourists. Overall extremely comfortable and would definitely stay every time I go to Denmark.

Posted by , from London on 2 Apr 2018

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3 out of 5

Tierd

The rooms are tired and in need of an upgrade. No info in rooms paper cups poor drink facility. Overpriced

Posted by , from olney bucks uk on 15 Sep 2017

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4 out of 5

Central hotel

Pros: Central position
This hotel is very central and only a short walk from Central Station. We only stayed one night pre cruise but found the staff very helpful. Our room ( a small double) didn't have a kettle but the reception staff kindly gave us one when we requested one,they also gave us ice for drinks in our room. Our room was bigger than we expected for a small double and quite comfortable.

Posted by , from edinburgh on 5 Jun 2017

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1 out of 5

Bussiness

Rooms are tiny, little bit noise from the street, shower water stayed a long time on the bathroom floor after shower.

Posted by on 1 Oct 2015

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3 out of 5

Just OK

Room temperature little too high. If you open window, noice from the street. Room texture needs some face lift. Generally OK. The cheese slicer on the breakfast table was worth seeing.

Posted by on 1 Sep 2015

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4 out of 5

Great weekend break

Excellant location next to railway station, short walk to Tivoli Gardens, Stop for sightseeing buses across the road, 5 to 10 minutes walk into shopping area. Good food in the restaurant .

Posted by on 29 Aug 2013

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Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly Grand Hotel. This 3-star Copenhagen hotel is smoke free.

  • 161 guestrooms or units
  • 5 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Copenhagen (CPH-Kastrup) (13.9 km / 8.6 mi)
  • Train station: Copenhagen Central Station (0.2 km / 0.1 mi)
  • Metro station: Copenhagen Vesterport Station (0.3 km / 0.2 mi)
  • Parking:

Room Amenities

Grand Hotel offers 161 forms of accommodation with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a bath and shower and complimentary toiletries. This Copenhagen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pets

  • Pets: DKK 250 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Debit cards
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: DKK 140 for adults and DKK 75 for children (approximately)
  • Nearby parking fee: DKK 300 per night
  • Pet fee: DKK 250 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Copenhagen
  • Grand Hotel Copenhagen
  • Grand Hotel Hotel
  • Grand Hotel Copenhagen
  • Grand Hotel Hotel Copenhagen

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.