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"The hotel is in a great location for the key sightseeing. Close to the Central train station making it easy to get to from the airport. Room was large ... " More

By a verified traveller on Tue 17 Dec 2019

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Hotel Description

Imperial Hotel's proximity to the airport gets high marks from our customers. During your stay, you're just a quick walk from Tivoli Gardens. Free WiFi in public areas, a restaurant and a fitness centre are available. Built in 1958, this 4-star hotel has 304 rooms over 6 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Enjoy Italian cuisine while dining at Ristorante L'Appetito
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the comfortable guestrooms and the proximity to public transport
  • Just a 5-minute walk from Tivoli Gardens and 7 minutes on foot from City Hall Square
  • Pets welcome for a fee (restrictions apply)

Standard double room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£88* Per night/room 29 Mar - 30 Mar

Executive double room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Triple room - including breakfast

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Family room - including breakfast

Bed Count 1 King Bed Maximum Occupancy 4 Max

Triple room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Superior Double Deluxe - including breakfast

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Imperial Hotel ratings based on 28 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Imperial Hotel

Everyone (11) Couples (10) Family (5)
5 out of 5
The hotel is in a great location for the key sightseeing. Close to the Central train station making it easy to get to from the airport. Room was large, comfortable and very clean. Breakfast was the usual buffet affair with plenty of choice and of good quality.

Posted by on 17 Dec 2019

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Comment from Hotel Management

18 Dec 2019 by JAB

Dear Guest First of all thank you for your feedback I appreciate feedback from our guests, as it helps improve our service and product. I’m very pleased to read about your overall satisfaction with your stay at Imperial Hotel Hope you will consider Imperial Hotel or another of our sister hotels in the Arp-Hansen Hotel Group next time you come to Copenhagen. Best regards Jack Andy – Reservations Coordinator

5 out of 5

Posted by on 25 Jun 2019

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Comment from Hotel Management

26 Jun 2019 by mer

Dear Guest First of all thank you for taking your time to answer our survey. We appreciate feedback from our guests, as it helps improve our service and product. I’m very pleased to read about your overall satisfaction with your stay at Imperial Hotel Once again thank you for your comments. Best regards, Maiken Elling Richardson Reservation Coordinator

4 out of 5
Ikkunoissa huono äänieristys, kadulta huoneeseen kuului häiritsevää melua. Muuten hotelli ok

Posted by on 23 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by JAB

Dear Guest First of all thank you for your feedback I appreciate feedback from our guests, as it helps improve our service and product. I’m very pleased to read about your overall satisfaction with your stay at Imperial Hotel Your comment on the windows have been forwarded to the management Hope you will consider Imperial Hotel or another of our sister hotels in the Arp-Hansen Hotel Group next time you come to Copenhagen. Best regards Jack Andy – Reservations Coordinator

3 out of 5

Posted by on 23 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by JAB

Dar Guest First of all thank you for your feedback I appreciate feedback from our guests, as it helps improve our service and product. I’m very pleased to read about your overall satisfaction with your stay at Imperial Hotel Hope you will consider Imperial Hotel or another of our sister hotels in the Arp-Hansen Hotel Group next time you come to Copenhagen. Best regards Jack Andy – Reservations Coordinator

3 out of 5
Sijainti oli hyvä hintaan nähden. Hotellissa oli italialainen ravintola, jossa söimme erinomaisen pizzan. Hotelli oli merkitty neljän tähden hotelliksi, mutta huone oli jotenkin nuhjuinen. Kylpyhuoneessa ei ollut esim. pumpulia eikä kylpytossuja. Aamiaisella oli kaikkea, mutta ei kuitenkaan mitään. Hotelli oli suuri ja ihmisiä aamiaisella valtavasti. En mene enää tähän hotelliin.

Posted by on 21 Dec 2019

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Comment from Hotel Management

30 Dec 2019 by mer

Dear guest Dear First of all thank you for writing use. We appreciate feedback from our guests, as it helps improve our service and product. I’m very sorry to hear that you were left with a unsatisfied impression of the hotel.

4 out of 5

Posted by on 10 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by JAB

Dear Guest First of all thank you for your feedback I appreciate feedback from our guests, as it helps improve our service and product. I’m very pleased to read about your overall satisfaction with your stay at Imperial Hotel Hope you will consider Imperial Hotel or another of our sister hotels in the Arp-Hansen Hotel Group next time you come to Copenhagen. Best regards, Jack Andy – Reservations Coordinator

2 out of 5
Sisäänkirjautuminen oli myöhässä, emme päässeet sisään klo 15 kuten piti. Huoneesta puuttui shampoo

Posted by on 9 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by JAB

Dear Guest First of all thank you for your feedback I appreciate feedback from our guests, as it helps improve our service and product. I'm sorry to hear, that we did not live up to your expectations. Your comment on the check in time and lack of shampoo have been forwarded to the management Hope you will consider Imperial Hotel or another of our sister hotels in the Arp-Hansen Hotel Group next time you come to Copenhagen. Best regards, Jack Andy – Reservations Coordinator

4 out of 5

Posted by on 11 Nov 2019

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Comment from Hotel Management

11 Nov 2019 by TKL

Dear Guest, First of all thank you for taking your time to answer our survey. I appreciate feedback from our guests, as it helps improve our service and product. I’m very pleased to read about your overall satisfaction with your stay at Imperial Hotel Once again thank you for your comments. Best regards, Tommy Kloch Reservation Manager

2 out of 5
Kadunpuoleisissa huoneissa liikenteen melu (erityisesti aamulla/aamuyöllä häiritsi nukkumista. Siivouksen jälkeen puuttuivat shampoo + suihkugeeli (palasaippua ei oikein riittänyt suihkussa).

Posted by on 7 Nov 2019

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Comment from Hotel Management

7 Nov 2019 by JAB

Dear Guest First of all thank you for your feedback I appreciate feedback from our guests, as it helps improve our service and product. I’m very sorry to hear that you were not satisfied with your stay with us. We take the feedback from our guests very serious and your review has been forwarded to the management. Hope you will consider Imperial Hotel or another of our sister hotels in the Arp-Hansen Hotel Group next time you come to Copenhagen. Best regards, Jack Andy – Reservations Coordinator

3 out of 5

Posted by on 21 Oct 2019

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Comment from Hotel Management

21 Oct 2019 by JAB

Dear Guest First of all thank you for taking your time to answer our survey. I appreciate feedback from our guests, as it helps improve our service and product. I’m very pleased to read about your overall satisfaction with your stay at Imperial Hotel Hope you will consider Imperial Hotel or another of our sister hotels in the Arp-Hansen Hotel Group next time you come to Copenhagen. Best regards, Jack Andy – Reservations Coordinator

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. Public spaces have free WiFi and wired Internet. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Imperial Hotel. For a fee, parking is available. This 4-star Copenhagen hotel is smoke free.

  • 1 building
  • 304 guestrooms or units
  • 6 levels
  • Built in 1958
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Copenhagen (CPH-Kastrup) (14 km / 8.7 mi)
  • Train station: Copenhagen Central Station (0.4 km / 0.3 mi)
  • Metro station: Copenhagen Vesterport Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Imperial Hotel offers 304 forms of air-conditioned accommodation with a safe and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Ristorante L'Appetito – This restaurant specialises in Italian cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for DKK 350.0 per night.
  • Cots (infant beds) are available for DKK 150.0 per night.

Pet Policy

  • Pets: DKK 200 per pet, per night
  • Maximum 1 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: DKK 500 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: DKK 185 for adults and DKK 185 for children (approximately)
  • Self-parking fee: DKK 220 per day
  • Pet fee: DKK 200 per pet, per night
  • Futon bed fee: DKK 350 per night
  • Crib (infant bed) fee: DKK 150.0 per night
  • Rollaway bed fee: DKK 350.0 per night
  • Credit card charges are subject to a surcharge of 0 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Imperial Copenhagen
  • Imperial Hotel Copenhagen
  • Imperial Hotel Hotel
  • Imperial Hotel Copenhagen
  • Imperial Hotel Hotel Copenhagen

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.