5 Feb 2020 by Liv, Front Desk
Dear Guest Thank you for your review. It is lovely to hear that you had a good stay with us, and that our staff was to your liking. I hope you will consider visiting us again and I wish you a pleasant day Kind regards
5 Aug 2018 by Signe, Front Desk
Hello, Thank you for your response and sorry for the long wait for the answer, we are always trying to improve and we told the restaurant about your experience with the breakfast. Have a nice day,
31 Jan 2020 by Nicklas RJ, Front desk.
Dear guest, Thank you very much for the kind review, we always appreciate happy, satisfied guests! You are always welcome back to Mercur Hotel, and we look forward to seeing you in the future.
30 Dec 2019 by Liv, Front Desk
Dear Guest Thank you for your review. I'm sorry to hear that your room did not live up tour expectations and that ,there was nothing we could do to try and improve your stay with us. If you your room was not properly cleaned then let us know then we can try and fix it during your stay. Your comments about a renovation has been noted. Have a pleasant evening and a happy new year. Kind regards
12 Aug 2019 by Liv, Front Desk
Dear Guest Thank you for your review. I'm sorry to hear that you stay did not live up to your expectations and fell free to let us know how we should improve. Have a pleasant evening Kind regards
11 Jun 2019 by Liv, Front Desk
Dear Guest Thank you for your review. It's nice to hear that you enjoyed your stay I hope you will visit us again. Kind regards
10 Jan 2019 by Brynn H., Front Office Supervisor
Dear guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are glad to hear that you had a nice to at our hotel from Amsterdam to Helsinki. It would be such a pleasure to welcome you back at our hotel in the future.
5 Aug 2018 by Signe, Front Desk
Thank you for your response. We'll let the kitchen know about your experience. Have a nice day,
Mercur Hotel offers its guests an outdoor tennis court and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Mercur Hotel also features tour or ticket assistance, complimentary newspapers in the lobby, and dry cleaning/laundry services. This 3-star Copenhagen hotel is smoke free.
Available in some public areas: Free WiFi
Mercur Hotel offers 119 forms of accommodation. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Recreational amenities at the hotel include an outdoor tennis court and a 24-hour fitness centre.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.