30 Aug 2023 by rapidbounce on behalf of Dimitra Studios
Dear Danièle,We sincerely apologize for the experience you had at our property. Your feedback is crucial, and we genuinely regret the inconveniences you faced, especially regarding the pool and the discomfort of the mattress. We will be reviewing your concerns and will be in touch regarding the compensation. We strive for continuous improvement, and your insights will help us better our services in the future.Warm regards,rapidbounce on behalf of Dimitra Studios
The property is closed during November, December, January, February and March.
As a guest of Dimitra Studios, you'll find a seasonal outdoor pool, a terrace, and tour or ticket assistance. WiFi is free in public spaces. Dimitra Studios also features a garden, concierge services, and express check-out. Self parking is free. This Corfu aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Dimitra Studios offers 12 accommodations. This accommodation has kitchenettes with fridges. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the aparthotel include a seasonal outdoor pool.
Children aged under 2 years old are not allowed in the swimming pool without adult supervision.
Special check-in instructions:
The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 998277600
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is 998277600. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The property is professionally cleaned. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our ratings system.
