27 Mar 2018 by Cherry Shea - Quality Assurance Manager
Dear valued guest, Thank you for choosing our hotel during your last visit. We are happy to read that you had received wonderful service from our staff and we look forward to see you again in the near future. Best Regards, Cherry Shea Quality Assurance Manager
12 Dec 2017 by Nathan
Dear guest, Thank you for your positive feedback and a perfect rating. I am glad that you enjoyed your stay and we look forward to welcoming you back in the near future. Best regards, Nathan Yu Quality Assurance Manager
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Galaxy Hotel for summer fun including 5 the outdoor swimming pools, the complimentary water park and the lazy river. There are 20 restaurants and 2 coffee shops/cafés on site. For a drink, you can stop by one of the onsite bars, including 4 poolside bars and 5 bars/lounges. Public spaces have free WiFi and wired Internet. This luxury hotel also offers a kids' pool, a health club and a hot tub. You'll have access to the outdoor pool and health club at a partner property. Free self parking is available. This 5-star Cotai hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking
Galaxy Hotel offers 1449 forms of air-conditioned accommodation which are accessible via exterior corridors, and features free minibar items and a safe. LCD televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Cotai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Terrazza – This restaurant only serves dinner.
Gosto – This restaurant serves lunch and dinner. Open daily.
CHA BEI – On-site restaurant. Open daily.
Pak Loh – This restaurant serves lunch and dinner. Open daily.
Laurel – This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.
5 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a health club and a spa tub.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Airport shuttle service is available at scheduled times from 9:00 AM to 11:00 PM. Fees may apply. Contact the property in advance to get details.
Front desk staff will greet guests on arrival.
Airport transport is offered at scheduled times from 9:00 AM to 11:00 PM. Fees may apply. For details, please contact the property in advance.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.