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25 Jan 2019 by Isabelle
Dear Mr, On arrival, your room was on the 4th floor but you have changed the second day for a room situated on the 6th floor. The ski shop open at 8.45 and staff arrive at 8.30 ans staff entrance is situated on the 3rd floor, not 4th. Bath towels can be changed on request, every day with supplement. This process is indicated in all bathroom. Our room staff let an information on bed when guest are putting towels on the floor. This document explain that we are able to change towels with supplement if you want and to call reception to have this service.Except a mistake from my part, you did not ask for this extra service. Regarding food and drink ticket, our staff was not agressive or incorrect. We are sorry your girlfriend felt accused. We are surprised to read you leave the hotel after 2 days as your check out has been made on 14th with our reception manager on your real ay of check out!! Best regards
Have fun with on-site winter activities, including downhill skiing and snowboarding. After a day in the snow, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, which include a steam room. Conveniences like ski storage, ski equipment rentals and ski passes allow you to spend less time with logistics and more time on the slopes. There's a restaurant on site. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Courchevel hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Odalys Hotel New Solarium offers 69 accommodations with a safe and complimentary dressing gowns. Flat-screen televisions come with digital channels. Bathrooms include baths or showers and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.
Odalys Hotel New Solarium has a restaurant on site.
Recreational amenities at the hotel include an indoor pool and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Stairs are required to access this property’s Single, Family, and Superior room types.
Guests who wish to receive lunch or dinner during their stay must contact the property before arrival to pre-book it. The fee is EUR 25 per person, per meal.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a smoke detector in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
