Skip to main content
Beginning of main content
5.0 out of 5

"We stayed 6 night at the Iberostar in Cozumel and had a great time. We stayed in a Suite and those rooms are renovated. Not all the restaurants were o ... " More

By a verified traveller on Sat 18 Sep 2021

Enter dates to see availability

Premium Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max
£213* Per night/room 13 Apr - 14 Apr

Premium Room, Poolside

Bed Count 2 Full Beds Maximum Occupancy 1 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 1 Max

Premium Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Last Room Available, Single

Bed Count 2 Full Beds Maximum Occupancy 1 Max

Premium Room (Promo)

Bed Count 2 Full Beds Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Iberostar Cozumel - All Inclusive. During your stay, you're just a quick walk from San Francisco Beach. Features include free WiFi in public areas and free valet parking, plus 5 restaurants.

  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, a swim-up bar and 5 bars/lounges
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to body treatments, facials or body scrubs at SPA Sensations
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and yoga classes
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • Just a 3-minute drive from Mr. Sancho's Beach Club and a few minutes from Playa Mia Grand Beach and Water Park

Iberostar Cozumel - All Inclusive ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Iberostar Cozumel - All Inclusive

5 out of 5
We stayed 6 night at the Iberostar in Cozumel and had a great time. We stayed in a Suite and those rooms are renovated. Not all the restaurants were open due to covid, but the buffet always had a great selection and the food is good. We went diving with the dive center which is located in the hotel and had a great time.

Posted by on 18 Sep 2021

Was this review helpful to you?

About the Iberostar Cozumel All Inclusive

Location Km 17 782 Carretera Costera Sur, Cozumel, QROO 77600

All-inclusive Details

All-inclusive room rates at Iberostar Cozumel - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals and snacks included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Tennis

Entertainment

  • On-site live performances

  • Minibar (all drinks included)
  • Buffet-style meals included
  • A la carte dining included
  • Service charge included
  • Additional service charge accepted
  • All on-site activities, and facilities and equipment included
  • Onsite live performances included
  • Fitness facilities included
  • All meals included
  • Tennis included

Property Features

Some rates at Iberostar Cozumel - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Iberostar Cozumel - All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. WiFi is free in public spaces. A kids' pool, a hot tub, and a fitness centre are also featured at the luxury Iberostar Cozumel - All Inclusive. Self parking and valet parking are free. This 4.5-star Cozumel property is smoke free.

  • 293 guestrooms or units
  • 2 levels
  • 5 dining venues
  • 5 bars or lounges
  • Built in 1999
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • 1 conference room
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Iberostar Cozumel - All Inclusive offers 293 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Private balcony
  • Stocked minibar (free)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Iberostar Cozumel - All Inclusive has 5 restaurants on site.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Ecotours nearby
  • Fitness classes on site
  • Scuba diving on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Spa Services

SPA Sensations has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

  • Outdoor treatment areas
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Cashless payment methods are available for all transactions.

  • Grey water recycling system
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • All Inclusive Cozumel Iberostar
  • All Inclusive Iberostar Cozumel
  • Cozumel Iberostar
  • Cozumel Iberostar All Inclusive
  • Iberostar All Inclusive Cozumel
  • Iberostar Cozumel
  • Iberostar Cozumel All Inclusive
  • Iberostar Cozumel Hotel Cozumel
  • Iberostar Cozumel Mexico
  • Iberostar Cozumel All Inclusive All-inclusive property
  • Iberostar Cozumel All Inclusive
  • Iberostar Cozumel - All Inclusive Cozumel
  • Iberostar Cozumel - All Inclusive All-inclusive property
  • Iberostar Cozumel - All Inclusive All-inclusive property Cozumel

You should know

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • EarthCheck
url importing http://www.ebookers.com/Cozumel-Hotels-Iberostar-Cozumel---All-Inclusive.h889873-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Cozumel-Hotels-Iberostar-Cozumel---All-Inclusive.h889873-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Cozumel-Hotels-Iberostar-Cozumel---All-Inclusive.h889873-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.