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4.0 out of 5

"Great place as a pre trip to airport and space to do business easily " More

By a verified traveller on Wed 30 Oct 2019

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Superior Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£49* Per night/room 1 Nov - 2 Nov

Premier Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Executive Double Room

Bed Count 2 Double Beds Maximum Occupancy 5 Max

Hotel Description

The comfortable rooms at Arora Hotel Gatwick get high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from County Mall Shopping Centre. Free WiFi in public areas, 2 bars and a restaurant are available. This 4-star hotel has 432 rooms over 5 floors. All rooms offer free WiFi and satellite TV channels.

  • Air-conditioned rooms with 24-hour room service, satellite TV and fridges
  • Free WiFi
  • Enjoy local cuisine while dining at The Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a 24-hour fitness centre
  • Guests have great things to say about the proximity to the airport and the location
  • 13 minutes by foot from Hawth Theatre and a 3-minute drive from K2 Crawley Leisure Center
  • Airport shuttle service available for a fee

Arora Hotel Gatwick ratings based on 16 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Arora Hotel Gatwick

Everyone (9) Couples (2) Family (1) Other (1)
1 out of 5
Watch out! They stung me for a pre authorisation charge of £230!!! Right before xmas and competing on a house and from my current account. This is shocking as I was not made aware that this amount would be taken from my account without my knowledge! I paid an extra £130 on top for actual price for 2 nights. Have problems getting it back in my account. No compensation offered. Terrible and shocking! Watch out! Especially as this hotel is used by many travellers. I would imagine it’s difficult to sort out once you have left the UK (still difficult from within!). I’m still trying to process having £360.50 taken from my account without my authorisation! 🙁

Posted by on 28 Nov 2019

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5 out of 5
Great place as a pre trip to airport and space to do business easily

Posted by on 30 Oct 2019

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4 out of 5
Good reception staff - but “pub” barman was downright rude and uncommunicative- clearly did not want to be there. Extortionate bar prices and uninspiring menus - so found an excellent upmarket Indian restaurant within 10 minutes walk. Room very clean and quite comfortable apart from soft mattress and shaky bed!!

Posted by on 10 Sep 2019

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2 out of 5
Einige Personen an der Rezeption sehr unfreundlich. Aber auch Ausnahmen gab es. Flug gecancelt und Not Check in mit Kinder. Anstatt z.B. zu fragen ob das Kind etwas trinken möchte wurden wir unfreundlich zum freimachen des Platzes um die Anmeldung gebeten. Ein lokales Telefonat war auch nicht möglich.... bitte nutzen Sie ihr Handy! :-(

Posted by on 3 Sep 2019

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5 out of 5
Location was close to all amenities and easy getting to town room was nice and clean

Posted by on 11 Aug 2019

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5 out of 5
Very good location The hotel is Clean . The staffs are brilliant It is close to town and railway station.

Posted by , from London on 6 Jul 2019

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4 out of 5

Posted by on 30 Jun 2019

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5 out of 5
Very nice staff. Clean tidy and excellent service Our room was big for family of 5

Posted by on 12 Jun 2019

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5 out of 5

Posted by on 7 Jun 2019

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4 out of 5
Good staff, nice room and bathroom but bed not too comfortable and no mini-fridge to keep drinks cool.

Posted by on 6 May 2019

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. A business centre and a meeting room are available. WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Arora Hotel Gatwick. An airport shuttle (available at scheduled times) is available for a fee. For a fee, parking is available. This 4-star Crawley hotel is smoke free.

  • 432 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Dining venue
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LGW-Gatwick) (6.6 km / 4.1 mi)
  • Train station: Crawley Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Arora Hotel Gatwick offers 432 forms of accommodation with a safe and coffee/tea makers. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

The Grill – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Morgan’s Pub – This sports bar specialises in British cuisine. Open daily.

Palm Bar – On-site bar. Open daily.

Coffee Real Bar Lounge – On-site café. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 15.95 and GBP 15.95 for adults, and GBP 7.99 and GBP 7.99 for children (approximately)
  • Fee for in-room wired Internet: GBP 5.5 per 24-hour period (rates may vary)
  • Airport shuttle fee: GBP 3.50 per person (one-way)
  • Airport shuttle fee per child: GBP 0.00 (roundtrip), (up to 2 years old)
  • Self-parking fee: GBP 10 per day
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arora Gatwick
  • Arora Gatwick Hotel
  • Arora Hotel
  • Arora Hotel Gatwick
  • Gatwick Arora
  • Gatwick Arora Hotel
  • Hotel Arora
  • Hotel Arora Gatwick
  • Arora International Gatwick Crawley
  • Arora Hotel Gatwick Crawley
  • Arora Gatwick Crawley
  • Arora Hotel Gatwick Hotel
  • Arora Hotel Gatwick Crawley
  • Arora Hotel Gatwick Hotel Crawley

You should know

  • Arora Hotel Gatwick offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.